2023 FORD MUSTANG MACH E Owners Manual

COLD WEATHER
PRECAUTIONS
The functional operation of somecomponents and systems can be affectedat temperatures below approximately-13°F (-25°C).
DRIVING ON SNOW AND ICE
WARNING: If you are driving inslippery conditions that require tirechains or cables, then it is critical thatyou drive cautiously. Keep speeds down,allow for longer stopping distances andavoid aggressive steering to reduce thechances of a loss of vehicle controlwhich can lead to serious injury or death.If the rear end of your vehicle slides whilecornering, steer in the direction of theslide until you regain control of yourvehicle.
On ice and snow, you should drive moreslowly than usual. Your vehicle has a fourwheel anti-lock brake system, do not pumpthe brake pedal. See Anti-Lock BrakingSystem Limitations (page 197).
BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics.
PERFORMANCE VEHICLE
PRECAUTIONS
•Verify correct tire pressures.
•Inspect wheels and tires for wear anddamage. Replace any damaged wheelsor tires.
•Do not operate your vehicle at highspeeds with more than two passengersor while carrying cargo.
•It is recommended to cross speedbumps or driveway inclines slowly andat a 45° angle to reduce the risk ofvehicle damage.
•Do not drive through car washes withthe vehicle heavily loaded withpassengers or luggage.
•Use only commercial car washeswithout mechanical tracks or handwash to avoid potential damage.
•Put your vehicle in stay in neutral modewhen entering an automatic car wash.See Selecting a Drive Mode (page260).
DRIVING IN SPECIAL
CONDITIONS
EMERGENCY MANEUVERS
In an unavoidable emergency where youmust make a sudden sharp maneuver, turnthe steering wheel only as rapidly and asfar as required to avoid the emergency.Apply smooth pressure to the acceleratorpedal or brake pedal as needed. Avoidabrupt steering, acceleration and brakingchanges. Abrupt changes could increasethe risk of vehicle roll over, loss of vehiclecontrol and personal injury. If possible, useany available road surfaces to bring yourvehicle under control.
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DRIVING THROUGH MUD ANDWATER
Mud
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even all-wheel drive and four-wheeldrive vehicles can lose traction in mud. Ifyour vehicle slides, steer in the direction ofthe slide until you regain control of yourvehicle. After driving through mud, cleanoff residue stuck to rotating driveshaftsand tires. Excess residue can cause animbalance that could damage drivecomponents.
Note:If your vehicle gets stuck in mud, itcould be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
Water
If you must drive through water approachit cautiously. See Driving ThroughShallow Water (page 303).
DRIVING ON HILLY OR SLOPINGTERRAIN
Although natural obstacles could make itnecessary to travel diagonally up or downa hill or steep incline, you should try to drivestraight up or straight down.
Note:Avoid turning on steep slopes or hills.A danger lies in losing traction, slippingsideways and possible vehicle roll over.Whenever driving on a hill, determinebeforehand the route you can use. Do notdrive over the crest of a hill without seeingwhat conditions are on the other side. Donot drive in reverse over a hill without theaid of an observer.
Apply just enough power to the wheels toclimb the hill. Too much power causes thetires to slip, spin or lose traction, and youcould lose control of your vehicle. Whendescending a steep hill, do not descendthe hill in neutral. Avoid sudden hardbraking to keep the front wheels rolling andto maintain your vehicle's steering.
Note:Your vehicle has anti-lock brakes,apply the brakes steadily. Do not pump thebrakes.
DRIVING IN SAND
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Shift to a lower gear and drive steadilythrough the terrain. Apply the acceleratorslowly and avoid excessive wheel slip. Donot drive your vehicle in deep sand for anextended period of time. This couldoverheat the system. A message appearsin the information display. See All-WheelDrive – Information Messages (page196).
Note:If your vehicle gets stuck in sand, itcould be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
ELECTRIC VEHICLE
MAXIMIZING YOUR DRIVINGRANGE
Driving in Cold Weather
Keep your vehicle charged before headingout into cold weather.
Use the heated seats and steering wheelfor comfort along with moderate cabintemperature and fan settings to reduceenergy needed for climate control.
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Preconditioning Your Vehicle
You can precondition your vehicle by usingdeparture and comfort settings to warmor cool your cabin and the high voltagebattery when your vehicle is plugged in. Byusing energy from your charging sourceprior to your departure, batterytemperature can be managed for bestdriving performance and less energy willbe needed for heating or cooling of thecabin at the start of your drive. This helpsmaximize your driving range. See Settingthe Charging Schedule and Preferences(page 184).
Note:You can also access departure andcomfort settings using the FordPass App.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
Parking Your Vehicle
At temperatures just above the freezingpoint and lower, plug your vehicle in whennot in use to maintain high voltage batteryperformance.
When possible park your vehicle under acovered area or in a garage. This will helpto moderate temperatures which affectperformance of the high voltage batteryand require energy to heat or cool thecabin.
Driving Style
Range is reduced when driving aggressivelyor at consistently high speeds. Aggressivedriving for extended periods could alsoresult in reducing your battery’s efficiencyand lifespan. Use the trip application onyour touchscreen to see your driving scores.See Trip Data (page 133).
DRIVING IN COLD WEATHER
Pack a small supply kit with a 12 V jumpbox, blanket, snow scraper and glovesduring winter.
We recommend winter tires with sufficienttread depth for traction.
Clear snow and ice from the roof, hood, allwindows and mirrors. Remove piled upsnow or ice from the wipers and washernozzles. Allow time for windows to defrostand interior controls to warm up beforedriving.
Preconditioning Your Vehicle
You can precondition your vehicle to warmor cool the cabin and the high voltagebattery when you have your vehicleplugged in. You can charge your vehicle tothe targeted level and also make sure yourvehicle is at a comfortable temperaturefor the occupants.
Note:You can precondition your vehicleprior to your departure using the FordPassapp.
Keep your vehicle fully charged beforeheading out into cold weather.
Note:Using seat heaters is more efficientfor warming occupants than using the heatfrom the climate control.
Note:Lower cabin temperature settings onthe climate control system results in bettertrip range.
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt tocross a deep or flowing body of water.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
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Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction couldbe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Turn the steering wheel to check thatthe steering power assist works.
Check the function of the following:
•Horn
•Exterior lights
FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not place additionalfloor mats or any other covering on topof the original floor mats. This couldresult in the floor mat interfering with theoperation of the pedals. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install the floor mats, position the floormat eyelet over the retention post andpress down to lock in position.
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To remove the floor mat, reverse theinstallation procedure.
Note:Regularly check the floor mats tomake sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
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The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with thepower on or off. The battery loses chargeand may have insufficient power to restartyour vehicle.
The hazard flasher button is onthe center console. Press thebutton to turn on the hazardflashers if your vehicle is creating a safetyhazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: Use only adequatelysized cables with insulated clamps.
Note:This procedure is only for the 12 voltunder hood battery.
Note:Your vehicle has a 12 volt battery thatis easily accessible under the hood. The 12volt battery controls the switches andcontacts that engage the high voltagebattery. Do not jump start the high voltagebattery using a standard 12 volt battery. Towyour vehicle to an authorized dealer if thehigh voltage battery does not accept aregular charge.
Note:Do not attempt to push start yourvehicle. You could cause transmissiondamage.
Note:Do not disconnect the 12 volt batteryfrom your vehicle electrical system.
PREPARING THE VEHICLE
Opening the Front LuggageCompartment With No VehiclePower
If the vehicle has no power, you will beunable to open the front luggagecompartment. To open the front luggagecompartment follow the steps below:
1.Use an external power supply such asa 12 volt jump box.
2.Remove the cover at the front of yourvehicle below the headlight. Pressfirmly on the top right of the coversedge, then pull the raised section onthe bottom left toward you.
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3.Pull both wires out of the opening toreveal both terminals.
4.Connect the external power supply tothe terminals
Note:Be sure to match the red positivecable (A) to the red positive terminal andthe black negative cable (B) to the blacknegative terminal.
5.Turn on the external power supply.
Note:Refer to the manufacturer'sinstructions for external power supply use.
Note:If performed correctly, the frontluggage compartment latches immediatelyrelease, and you have access to the frontluggage compartment.
6.Disconnect the external power supplywhen it is no longer required.
7.To reinstall the cover, reverse theremoval procedure.
To Connect the Booster Cables
WARNING: Do not connect thenegative jumper cable to any other partof your vehicle. Use the ground point.
To access the booster cable connectionpoints, remove the rear and left side frontluggage compartment covers. SeeInstalling and Removing the LuggageCompartment Cover (page 297).
Note:Make sure that the cables are clearof any moving parts.
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