2023 FORD MUSTANG MACH E Owners Manual

CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: MODEM
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: SYNC 4
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
Why can I not connect to a Wi-Finetwork?
•You entered the wrong networkpassword. Enter the correct password.
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•There are multiple access points inrange with the same network name.Choose a unique name for yournetwork. Do not use the default nameunless it contains a unique identifier,for example as part of the MACaddress.
Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
What can I do if I am close to a Wi-Fi router but the network signalstrength is weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Firouter.
•If your vehicle has metallic tinting onthe windows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting onthe windows and the windshield, openthe windows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
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Why can I not see a network Iexpect to see in the list of availablenetworks?
•The network is hidden. Make thenetwork visible and try again, ormanually add a network in the Wi-Fisettings menu.
•Some network security types are notsupported, for example WEP.
Why do software downloads taketoo long?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•Wi-Fi network is in high demand or hasa slow Internet connection. Use a morereliable Wi-Fi network.
Why does the software not updatewhen the system seems to connectto a Wi-Fi network and the signalstrength is excellent?
•No software update is available at thistime.
•Select automatic updates option in thesettings menu to enable automaticsoftware update or contact anauthorized dealer.
•There could be a connection problem.Test the network using another device.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
4.Press Settings under the VehicleHotspot menu.
5.Press Edit.
6.Switch the Wi-Fi Visibility option on oroff.
Note:The Wi-Fi visibility default setting ison.
Finding the Wi-Fi Hotspot Nameand Password
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
4.Press Settings under the VehicleHotspot menu.
Note:The network name is the hotspotname.
5.Switch the Show Password option onor off.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3.Follow the instructions on the carrierportal to purchase a plan.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
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CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
4.Press Settings under the VehicleHotspot menu.
5.Press Edit.
6.Press Change Network Name.
7.Enter your required network name.
8.Press enter to save the network name.
9.Press Change Password.
10.Enter your required password.
11.Press enter to save the password.
Changing the Wi-Fi HotspotFrequency
Note:The vehicle hotspot frequency bandis selectable depending upon your devicecapabilities. You will not be able to connectyour device to the vehicle hotspot if it doesnot support the selected frequency band.
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
4.Press Settings under the VehicleHotspot menu.
5.Press Edit.
6.Select a frequency.
VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING
VEHICLE WI-FI HOTSPOT –FREQUENTLY ASKED QUESTIONS
Why can I not see the Wi-Fi hotspotname when I search for Wi-Finetworks on my cell phone or otherdevice?
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fihotspot at this time.
•Check what frequency the hotspot istransmitting in the vehicle hotspotsettings menu. If the frequency is 5 GHzand your device cannot see thenetwork, change the frequency to 2.4GHz.
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AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Listening to loud audio for long periods oftime could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF
Press the button on the volumecontrol.
SELECTING THE AUDIO
SOURCE
1.Press your preferred audio source.
Note:Available audio sources are listedalong the top of the radio screen.
PLAYING OR PAUSING THE
AUDIO SOURCE
Press to pause playback. Pressagain to resume playback.
Note:Not all sources can be paused.
ADJUSTING THE VOLUME
Turn to adjust the volume.
You can also press the mute button on themap screen.
Some vehicles may be able to adjust thevolume using buttons on the steeringwheel.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on thetouchscreen to switch shufflemode on or off.
Note:Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF
Press the button on thetouchscreen to switch repeatmode on or off.
Note:Not all sources have repeat mode.
SETTING A MEMORY PRESET
1.Select a station or channel.
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2.Press and hold a memory preset buttonon the touchscreen.
Note:The audio mutes briefly while thesystem saves the preset and returns once itis stored.
Note:You can save presets from multiplesources to the memory preset bar.
MUTING THE AUDIO
Press to mute the signal. Pressagain to restore the signal.
ADJUSTING THE SOUND
SETTINGS
To access the sound settings menu:
1.
Press the button on thetouchscreen.
2.Press Sound.
From the menu, you can adjust thefollowing:
•Balance and fade.
•Tone settings.
•Speed compensated volume.
•Volume settings.Occupancy mode.
•Sound mode.
SETTING THE CLOCK AND
DATE
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Clock.
4.Set the time.
Note:The AM and PM options are notavailable if 24-hour mode is on.
Switching Automatic TimeUpdates On and Off
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Clock.
4.Switch Automatic time zone updateon or off.
FM RADIO
FM RADIO LIMITATIONS
The further you travel from a FM station,the weaker the signal and the weaker thereception.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with thereception.
When you pass a ground-based broadcastrepeating tower, a stronger signal mayovertake a weaker one and result in theaudio system muting.
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SELECTING AN FM RADIOSTATION
Turn to search through the radio frequencyband.
Using Direct Tune
1.Press Direct Tune to open the numberpad.
2.Enter the station you prefer.
Note:You can only enter a valid station forthe audio source you are currently listeningto.
Using Seek
Press either button. The systemstops at the first station it findsin that direction.
Using the Station List
1.Press Browse.
2.Press a station.
DIGITAL RADIO
WHAT IS DIGITAL RADIO
HD Radio™ technology is the digitalevolution of analog AM/FM radio.
For additional information, visitwww.HDRadio.com.
HD Radio Technology is manufacturedunder license from iBiquity DigitalCorporation and foreign patents. HD Radioand the HD and HD Radio logos areproprietary trademarks of XPERI. Thevehicle manufacturer and XPERI are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver thatallows it to receive digital broadcasts inaddition to analog broadcasts.
HD1 signifies the main programming statusand is available in both analog and digitalbroadcasts. Other multicast stations areonly available digitally and could containnew or different content.
Note:When the system first receives anHD1 station, it plays the station in the analogversion until it verifies the station is an HDRadio station. Then it shifts to the digitalversion.
Note:There is an audio mute delay whenswitching to an HD2 or HD3 station becausethe system has to reacquire and decode thedigital signal.
DIGITAL RADIO LIMITATIONS
If you are outside the reception area, thesystem could not work.
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If you are on the fringe of the receptionarea, the station could mute due to weaksignal strength.
Note:If you are listening to HD1, the systemchanges back to the analog broadcast untilthe digital broadcast is available again. Ifyou are listening to any other multicastchannels, the station mutes and staysmuted unless it is able to connect to thedigital signal again.
Depending on the station quality, you couldhear a slight sound change when thestation changes between analog anddigital audio.
You cannot access a saved HD station ifyour vehicle is outside the station’sreception area.
SWITCHING DIGITAL RADIORECEPTION ON AND OFF
1.
From the audio screen, pressthe button.
2.Switch HD Radio on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio ison and you tune to a station broadcastingHD Radio technology.
The color of the indicator changes toindicate the system status.
Gray indicates the system is acquiring adigital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if thecurrent station is broadcasting multipledigital broadcasts. The highlightednumbers indicate additional digitalchannels available.
Note:For stations that have more than oneHD multicast, the HD indicator and radiotext appears as a button. Press the buttonto cycle through all of the HD stations onthat specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radiosystem includes a limited subscriptionterm, which begins on the date of sale orlease of your vehicle. See an authorizeddealer for availability.
For additional information about extendedsubscription terms, visit www.SiriusXM.comin the United States,www.SiriusXM.ca inCanada, or call SiriusXM at1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
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