2023 FORD MUSTANG MACH E Owners Manual

Within 10 seconds of switching your vehicleoff, press the brake pedal and press thepush button start. After 10 seconds, youcan no longer start your vehicle if it doesnot detect a valid remote control.
Once your vehicle starts, it remains on untilyou press the push button start, even if itdoes not detect a valid remote control.
If you open and close a door while yourvehicle is on, the system searches for avalid remote control. You cannot start yourvehicle if the system does not detect avalid remote control within 10 seconds.
ACCESSING THE PASSIVE KEY
BACKUP POSITION
If you are unable to start your vehicle,follow the steps below.
1.Open the floor console storagecompartment lid.
2.Place the remote control in the slot asshown with the buttons facing upward.
3.With the remote control in this position,press the brake pedal, then press thepush button start to switch the poweron and start your vehicle.
STARTING AND POWERING
OFF – TROUBLESHOOTING
STARTING AND POWERING OFF– FREQUENTLY ASKEDQUESTIONS
Why does the vehicle not start?
The system does not function if theremote control frequencies arejammed, or if the remote controlbattery has no charge. See Accessingthe Passive Key Backup Position(page 165).
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highlysophisticated lithium ion battery system,used to store electrified energy to poweryour vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery packshould only be serviced by an authorizedelectric vehicle technician. Improperhandling can result in personal injury ordeath.
WARNING: Keep your hands andclothing clear of the cooling fan.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state ofcharge, your vehicle could start disablingaccessory features to protect battery life.
If your vehicle reaches a 0% state ofcharge, recharge your vehicle as soon aspossible.
In everyday use it is acceptable to use thefull state of charge window, however thereare a few best practices we recommendin order to maintain the health and life ofyour battery.
Overnight Charging
You can increase the longevity andperformance of your high voltage batteryby using the charge scheduling anddeparture and comfort settings on yourtouchscreen or in the FordPass app.
With Charge Scheduling you can improvethe high voltage battery's longevity bydelaying the start of charging and settinga maximum charging limit. It isrecommended to set your preferredcharging times to be at least 2-3 hoursafter your typical plug in time. This allowsthe battery to cool before charging begins.Additionally, setting the maximum chargelevel to 90% for everyday usage reducesstrain on the battery.
You can improve driving range andperformance by scheduling departuretimes and cabin comfort level with theDeparture and Comfort feature. This willnot only warm or cool the cabin but alsocondition the battery to ensure best drivingrange and performance by the setdeparture time.
DC Charging
Frequent use of DC charging could resultin reducing your battery's efficiency andlifespan. This is more pronounced on thestandard range battery pack versus theextended range battery pack. See Whatis DC Charging (page 168).
Storage Temperature
Storing your vehicle in temperaturesbetween 32°F (0°C) and 113°F (45°C) isthe most beneficial for the high voltagebattery.
At temperatures just above the freezingpoint or lower, you should plug your vehiclein to maintain battery performance andmaximize driving range.
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Storage State of Charge
You can increase the battery life bymaintaining the state of charge below100%. When you park your vehicle for anextended period of 30 days or more, werecommend the battery state of charge beat approximately 50%. Storing yourvehicle's high voltage battery at higherstates of charge is less favorable thanstoring at lower states of charge.
Note:To achieve this state of charge forstorage, you can drive your vehicle down to50% and set a charge limit for your location.See Setting the Charging Schedule andPreferences (page 184).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with localregulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –WARNING LAMPS
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
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WHAT IS AC CHARGING
Charging Basics
AC charging is the preferred method ofcharging. AC charging preserves the healthof the high voltage battery for longer highvoltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge thevehicle's high voltage battery insignificantly less time than the standardcharge method. You can charge on the gobefore the battery has exhausted all of itspower, or when traveling using the tripplanner as part of your FordPass App.
For the convenience of DC charging andtime, there is a different fee structuredepending on the charging station andnetwork you choose.
Note:Charge times could vary dependingon ambient air temperature, power level,charger type, and location in which you arecharging.
Note:The DC charging rate could bereduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS
WARNING: Do not allow chargingequipment to be immersed in water orliquids. Failure to follow this warningcould result in fire, serious personal injuryor death.
WARNING: Do not attempt to openthe charging equipment. Failure to followthis instruction could result in personalinjury, death or property damage.
WARNING: Do not use the chargingequipment if it is faulty or has beendamaged. Failure to follow thisinstruction could result in personal injury,death or property damage.
WARNING: Install chargingequipment in compliance with localregulations. Failure to follow this warningcould result in fire, serious personal injuryor death.
CHARGING EQUIPMENT
Understanding the Ford Mobile ChargerVideo Link
WARNING: Do not use anungrounded wall outlet. The wall outletmust be in good condition and meetup-to-date local codes. Have a qualifiedelectrician check the wall outlet, if yoususpect that it is not properly grounded.Failure to follow this instruction couldresult in electric shock, personal injury,or death.
WARNING: It is recommended thatelectrical outlets for use with yourcharging equipment be installed by alicensed, qualified electrician.Installations must comply with theprovisions of all local codes. Failure tofollow this warning could result inpersonal injury or death.
WARNING: Do NOT DROP thecontrol box or coupler.
WARNING: Do NOT use if storedoutside temperature range specified.
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WARNING: Do not attempt torepair the charging equipment. Contactyour local dealer for assistance.
WARNING: Read all warnings onthe charging equipment before using forthe first time.
WARNING: Read all instructions inthis publication before using the chargingequipment.
WARNING: To reduce the risk offire, connect only to a circuit providedwith 40 amps maximum branch circuitovercurrent protection installed inaccordance with NEC and local electricalcode.
WARNING: Do not use the chargingequipment with an extension cord, surgeprotector, timer or other adapter. Failureto follow this instruction could result inelectric shock or fire.
WARNING: The wall plug must fitfirmly into the outlet. If the connectionfeels loose, worn or the outlet isdamaged, have a qualified electricianreplace the outlet. Using chargingequipment with a worn outlet may causeburns, property damage and increase therisk of electric shock.
WARNING: Fully insert the pluginto the wall outlet. Failure to follow thisinstruction could result in electric shock.
WARNING: Children should besupervised when in the vicinity of thecharging equipment while plugged in.
WARNING: Do not put fingers intothe electric charge coupler. Failure tofollow this instruction could result inelectric shock.
WARNING: This equipment hasarcing or sparking parts. Do not exposeto flammable vapors. Position thisequipment at least 18 in (450 mm)above the floor.
WARNING: Do not connect ordisconnect any pluggable componentsof the charging equipment when in useor charging. Failure to follow this instructcan cause damage to the chargingequipment.
WARNING: Do not use the chargingequipment in temperatures outside ofthe operation range of -22°F (-30°C) to122°F (50°C).
WARNING: Store the chargingequipment in a clean dry place betweenthe temperatures of -22°F (-30°C) to185°F (85°C).
WARNING: Do not plug thecharging equipment into an electricaloutlet that is submerged in water orcovered in snow.
WARNING: Do not use chargingequipment in severe rain, snow orelectrical storm.
WARNING: Do not allow chargingequipment to be immersed in water orliquids. Failure to follow this warningcould result in fire, electric shock, orserious personal injury or death.
WARNING: When using thecharging equipment avoid moisture,water, snow and foreign objects at alltimes.
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WARNING: Do not replace the plugon the connector. There are criticalsafety devices in the plug, and thecharging equipment will not operate, ifthe plug is replaced. Failure to follow thisinstruction could result in electric shock,personal injury, death, or fire.
WARNING: Charging equipmentcontains no user modifiable or repairableparts. If the charging equipment plugdoes not properly fit into the wall outlet,have a qualified electrician install thecorrect wall outlet. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: High voltage is presentin your electric meter housing and powerdistribution service panel. Contact withhigh voltage can cause death or seriouspersonal injury.
WARNING: Visually inspect thecharging equipment before each use. Donot use the charging equipment if it isdamaged.
WARNING: Keep chargingequipment inside when not in use. Stowthe control box on the hanger or all thecharging equipment in the bag after useto prevent damage to the chargingequipment and personal injury.
Your vehicle comes with a mobile powercord that has a low power connector touse with a 120V plug NEMA 5-15 and a highpower connector to use with a 240V plugNEMA 14-50.
Specification ValueSpecification Type
SAECharger Model
120-240 VACVoltage
32 amps maxcontinuousMaximum Current
60HzFrequency
< 2 WattsPower draw whenidle
< 4 WattsPower draw whencharging
Approximately 20 ft(6.1 m)Cable length
8.6 lb (3.9 kg)Weight
-22°F (-30°C) to122°F (50°C)Operating temper-ature
-22°F (-30°C) to185°F (85°C)Storage temper-ature
IP67CCID Environ-mental
Not requiredVentilation
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Connector.A
Coupler.B
Control Box.C
The mobile power cord is in the rearluggage compartment under the load floorand allows you to charge the vehicle'sbattery using a standard household outlet.
You must plug the connector into thecontrol box first. Then plug the connectorinto the household outlet, and then plugthe coupler into the vehicle charge port.
The power indicator illuminates blue whenthe connector is properly inserted into thecontrol box and dedicated wall outlet.
Note:To insert the connector, firmly graspthe connector by the cable or plug and pushinto the control box until an audible click isheard. Make sure the connector is fullyinserted and flush with the control boxbefore inserting it into the outlet. Improperinsertion of the connector results in anamber fault light or intermittent charging,and a longer charge session.
Note:Follow the installation instructionsprovided with the mobile power cord.
Note:We recommend using the suppliedplugs and connectors.
Note:If you do not use a dedicated circuit,the circuit breaker could trip or open. If adedicated circuit is not available, contact alicensed professional electrician regardingthe installation of a dedicated outlet.
Note:The mobile power cord does notcharge and gives a fault indication, if groundis not present.
Note:Plug the connector for the mobilepower cord directly into the wall plugreceptacle. Do not plug the mobile powercord into any form of extension cord.
Note:The wall bracket must be used tosupport the charge control box. The chargecontrol box cannot be hung from the outletor wall plug.
Mobile Power Cord IndicatorLights
Amber Fault Indicator Light.A
Blue Status Indicator Light.B
Red Trouble Indicator Light.C
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Indicator Descrip-tionMobile Power CordFault Indicator Type
The amber faultindicator illumin-ates to commu-nicate that thecharger is rebootingafter an error.
AMBER
When plugged intothe wall outlet, theblue indicator illu-minates to commu-nicate that thecharger is ready touse.
BLUE
The red indicatorilluminates whenthe charger has
RED
Indicator Descrip-tionMobile Power CordFault Indicator Type
detected an error. Ifthe red indicator isilluminated, thecharger will notdeliver power to thevehicle. The errormust be correctedbefore a chargingcycle can begin orcontinue.
Note:When first plugged into a wall outletthe amber, blue and red indicators will blinkonce. Then the blue indicator turns on,followed by a blink of the red indicator.After, the blue indicator turns off then backon. This cycle will happen twice if a differentconnector is used from a previous charge.
ACTIONMODEREDBLUEAMBER
Make sure theoutlet is opera-tional, and thecircuit breaker isin the ON posi-tion or try using
UNPOWERED;The mobilepower cord isnot powered.
OFFOFFOFF
another outlet.Ensure theconnector isfully insertedinto mobile
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