2023 FORD MUSTANG MACH E Owners Manual

Normal Scheduled Maintenance 1
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormalnoise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
Brake Fluid Maintenance1
Change brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time forthe interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items
Replace cabin air filter.1Every 20,000 mi (32,000 km)
Change automatic transmission fluid for electric motors.At 10 years or 150,000 mi(240,000 km)
Change yellow battery coolant.2At 200,000 mi (322,000 km)
1 Cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehiclesoperated in these conditions require frequent inspection and replacement of the cabinair filter.2 Initial replacement at 10 years or 200,000 mi (322,000 km), then every 5 years or100,000 mi (160,000 km).
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40days after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken to
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try to resolve them. A Customer ClaimForm will be mailed that needs to becompleted, signed and returned to the BBBalong with proof of ownership. Uponreceipt, the BBB reviews the claim foreligibility under the Program SummaryGuidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE a Division of BBBNational Programs, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
For additional information, refer to theBetter Business Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
ORDERING A CANADIAN
FRENCH OWNER'S MANUAL
You can obtain a French owner's manualfrom an authorized dealer or by contactingHelm, LLC at:
HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
For additional information, visitwww.helminc.com.
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REPORTING SAFETY DEFECTS
IN THE UNITED STATES
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go towww.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety from www.safercar.gov.
REPORTING SAFETY DEFECTS
IN CANADA
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://tc.canada.ca/recallsWebsite(English)
http://tc.canada.ca/rappelsWebsite(French)
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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THIRD PARTY SOFTWARE
COPYRIGHT
ACKNOWLEDGMENT
Your vehicle could have components thatuse open source software. For additionalinformation, visit http://corporate.ford.com/ford-open-source.html.
RADIO FREQUENCY
CERTIFICATION LABELS
BLIND SPOT INFORMATIONSYSTEM SENSORS
Argentina
Brazil
Djibouti
Europe Union EU
Ghana
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Jamaica
Mauritania
Mexico
IFETEL: RCPAPF520-0480
Morocco
Paraguay
2020-10-I-0753
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Singapore
South Africa
South Korea
Taiwan
Thailand
1.This telecommunication equipmentconforms to NTC technicalrequirement.
2.This radiocommunication equipmenthas the electromagnetic fieldstrength in compliance with theSafety Standard for the Use ofRadiocommunication Equipment onHuman Health announced by theNational TelecommunicationsCommission.
United Arab Emirates (U.A.E.)
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United Kingdom
United States and Canada
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
FCC ID: L2CF5TR
IC: 3432A-F5TR
This device complies with Part 15 of theFCC Rules and with Innovation, Scienceand Economic Development Canada’slicence-exempt RSS(s). Operation issubject to the following two conditions:
1.This device may not cause harmfulinterference, and
2.This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
Vietnam
REMOTE FUNCTION ACTUATOR
China
CMIIT ID: 2018DJ4563
United States and Canada
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
FCC ID: HYQS2NA0
IC: 1551A-S2NA0
This device complies with Part 15 of theFCC Rules and with Innovation, Scienceand Economic Development Canada’slicence-exempt RSS(s). Operation issubject to the following two conditions:
1.This device may not cause harmfulinterference, and
2.This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
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