2017 MAZDA MODEL CX-5 Owner's Manual - RHD (UK, Australia) (in English)

MEMO
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7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Mazda ERA-GLONASS
(Russia)............................................... 7-2 Mazda ERA-GLONASS.............. 7-2
Indicator Light/Beep Sound....... 7-10
Test Mode................................... 7-11
Parking in an Emergency............... 7-14 Parking in an Emergency............7-14
Roadside Emergency Triangle
Retaining Strap
*......................... 7-14
Flat Tyre........................................... 7-15 Spare Tyre and Tool Storage...... 7-15
Emergency Flat Tyre Repair Kit
*......
.................................................... 7-19
Changing a Flat Tyre (With Spare
Tyre)........................................... 7-26
Battery Runs Out............................ 7-32 Jump-Starting............................. 7-32
Emergency Starting.........................7-35 Starting a Flooded Engine
(SKYACTIV-G 2.0 and SKYACTIV-
G 2.5).......................................... 7-35
Push-Starting.............................. 7-35
Running Out of Fuel (SKYACTIV-D
2.2).............................................. 7-36
Overheating......................................7-37
Overheating................................ 7-37
Emergency Towing.......................... 7-39 Towing Description.................... 7-39
Towing Hooks......... ................... 7-41
Warning/Indicator Lights and
Warning Sounds.............................. 7-43 If a Warning Light Turns On or
Flashes........................................ 7-43
Message Indicated in Multi-
information Display.................... 7-59
Message Indicated on
Display........................................7-61
Warning Sound is Activated....... 7-63
When Liftgate Cannot be
Opened..............................................7-70 When Liftgate Cannot be
Opened........................................7-70
Active Driving Display Does Not
Operate............................................. 7-71 If the Active Driving Display Does
Not Operate................................ 7-71
*Some models.7-1
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Mazda ERA-GLONASS
The Mazda ERA-GLONASS is available only in Russia.
When an emergency situation such as an accident or sudden illness occurs, the Mazda
ERA-GLONASS dials the call centre automatically or the user can make a call to the call
centre manually to enable a voice call.
The system operates automatically when the vehicle receives an impact of a certain level or
more in a collision, or it can be operated manually using the M azda ERA-GLONASS switch
if an emergency situation arises such as sudden illness.
The call centre operator confirms the status via the voice call , confirms the vehicle's position
information using the GPS/GLONASS
*1, and calls the police or emergency services.
*1 GPS/GLONASS, short for “Global Positioning System/Global Navig ation Satellite
System”, is a system that obtains the vehicle's current locatio n by receiving radio waves
emitted from the GPS/GLONASS (operated by the Russian Federation) satellites to the
ground.
Status information
Emergency vehicle
Dial &
Position
information
Position
Satellite
Mobile phone
base station
Emergency situation occurs Call centre
Police and emergency
services
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▼Component Parts of Mazda ERA-GLONASS
Speaker, Aerial
Mazda
ERA-GLONASS
switch
Microphone
WA R N I N G
When using the Mazda ERA-GLONASS, keep medical devices such as an implanted heart
pacemaker or
defibrillator about 22 cm (8.7 in) or more away from the vehicle's aerial:
Otherwise, the operation of the medical device may be affected by radio waves.
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▼Flow of Mazda ERA-GLONASS
Automatic call
User status Mazda ERA-GLONASS
Call centre/
Police/
Emergency
services
Manual call
Emergency situation arises
such as collision or sudden
illness Automatic call made
due to vehicle
receiving impact of
certain level or more
Vehicle information,
position information,
other
Status
information
Police and
emergency services
Emergency vehicle
Rescue Status confirmation/report by voice call Manual call made
by user
Mazda
ERA-GLONASS
switch
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CAUTION
Do not disassemble the Mazda ERA-GLONASS. Otherwise, it could become damaged and
may not function in an emergency.
 The Mazda ERA-GLONASS has a special built-in battery so that it can operate even if the
power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Mazda ER A-GLONASS is not used correctly it may not
operate.
 The built-in battery is not a rechargeable ty pe battery. Do not attempt to recharge the
battery.
 If the built-in battery power is low due to natural discharge and the system determines
that there is a problem, the Mazda ER A-GLONASS cannot be used. If the system
determines that there is a problem, the indicator light (red) in the Mazda ERA-GLONASS
switch turns on to notify the driver. Have the vehicle inspected at an Authorised Mazda
Repairer. Refer to Indicator light/Beep sound on page 7-10.
NOTE
•The Mazda ERA-GLONASS can be used when the ignition is switched ON.
•There are two ways the Mazda ERA-GLONASS makes calls; automatically or manually.
•The Mazda ERA-GLONASS may not operate in the following cases: If the Mazda
ERA-GLONASS does not operate, make a call from another telephone such as the nearest
available public telephone.
•The vehicle is outside of a mobile phone network area
•The vehicle is in a weak radio wave transmission environment (such as inside tunnels,
underground parking areas, shadow of buildings, and mountain areas)
•The vehicle does not receive an impact of a certain level or more even if an accident has
occurred.
•An extremely serious collision occurs resulting in damage to the Mazda
ERA-GLONASS.
•The position information cannot be obtained when signals cannot be received from the
GPS and GLONASS satellites, however, voice calls are possible.
•When a voice call is made by the Mazda ERA-GLONASS, the audio system is muted so
that it does not interfere with the call.
•It may take some time for the call centre to respond after the Mazda ERA-GLONASS first
starts operating.
•If you are unable to respond to an operator's questions after the voice call begins, the
operator may proceed with emergency procedures at their own discretion.
•Even if it is difficult for you to hear the operator's voice, your voice may be heard by the
call centre. Continue explaining your circumstances.
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•If the Mazda ERA-GLONASS operates while you are making a call with your mobile
phone using Bluetooth
® Hands-Free, the call may be interrupted.
•It may not be possible to receive a call using the Bluetooth® Hands-Free normally while
the Mazda ERA-GLONASS is operating.
•A voice call with an operator may not be possible if the speaker or microphone is broken.
If the speaker or microphone is broken, always have the vehicle inspected at an
Authorised Mazda Repairer.
•The Mazda ERA-GLONASS may not operate normally outside of the following
temperature range: If the Mazda ERA-GLONASS does not operate normally, make a call
from another telephone such as the nearest available public telephone.
Operation temperature range: -40 °C (-40 °F) to 85 °C (185 °F)
•There may be a difference between the position information sent to the call centre and the
actual position of the vehicle where the call was made. Indicate landmarks around the
position of the vehicle where the call is being made to the operator during the voice call.
Automatic emergency calls
If the vehicle receives an impact of a certain level or more in a collision, vehicle information
is automatically sen t to the call centre.
When the transmission of the vehicle information is completed o r about 20 seconds have
elapsed since the transmission began, the voice call with the c all centre starts.
CAUTION
If an automatic call is made, the built-in battery power may be depleted and emergency calls
may not be possible in the event that an emergency occurs again. After an automatic
emergency call has been made, have the built-in battery replaced by an Authorised Mazda
Repairer.
NOTE
•Automatic emergency calls cannot be cancelled by the user.
•The call centre will end an emergency call. The user cannot end the emergency call.
•If the vehicle receives an impact of a certain level or more in a collision, an automatic
call is made even if the air bags do not deploy.
1. If the vehicle receives an impact of a certain level or more in a collision, the Mazda
ERA-GLONASS begins operating automatically.
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2. The indicator light (green) on the Mazda ERA-GLONASS switch flashes slowly (0.5
second intervals) and the call is made to the call centre.
Green
3. When the connection is established with the call centre, the indicator light (green)
flashes somewhat quickly (0.3 second intervals) and the beep so unds simultaneously,
and the transmission of the vehicle information begins.
4. When the transmission of the vehicle information is completed or about 20 seconds have
elapsed since the transmission began, the beep sounds and the voice call with the call
centre starts.
5. If the connection fails, the i ndicator light (red) turns on and the indicator light (green)
flashes quickly (0.15 second intervals) and the beep sounds simultaneously.
In this case, make a manual connection using the Mazda ERA-GLON ASS switch
because an automatic connection is not possible.
Green
(Flashes)Red
(Turns
on)
Manual emergency calls
With the ignition switched ON, l ong-press the Mazda ERA-GLONASS switch and after
releasing your finger from the switch, the vehicle information is automatically transmitted to
the call centre.
When the transmission of the vehicle information is completed o r about 20 seconds have
elapsed since the transmission began, the voice call with the c all centre starts.
NOTE
•Only make calls manually for conditions requiring urgent treatment such as illness or
serious injury.
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