2021 TOYOTA YARIS CROSS Owners Manual

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YARIS CROSS Owner's Manual_Europe_M52K60_en
7-2. Steps to take in an emergency
When trouble arises
WARNING

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7-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
 Vehicles with a smart entry &
start system: The electronic key
may not be functioning properly.
( P.474)
 There may not be sufficient fuel
in the vehicle’s tank. Refuel the
vehicle.
 There may be a malfunction in
the immobilizer system. ( P.84)
 Vehicles with a smart entry &
start system: There may be a
malfunction in the steering lock
system.
 Vehicles with a smart entry &
start system: The hybrid system
may be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, depend-
ing on the type of malfunction, an
interim measure is available to
start the hybrid system.
( P.473)
 The temperature of the hybrid
battery (traction battery) may be
extremely low (below approxi-
mately -30°C [-22°F]). ( P.189,
191)
One of the following may be the
cause of the problem:
 The 12-volt battery may be dis-
charged. ( P.476)
 The 12-volt battery terminal con-
nections may be loose or cor-
roded. ( P.394)
One of the following may be the
cause of the problem:
 The 12-volt battery may be dis-
charged. ( P.476)
 One or both of the 12-volt battery
terminals may be disconnected.
( P.394)
Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer if the problem cannot
be repaired, or if repair procedures are
unknown.
If the hybrid system will
not start
Reasons for the hybrid system
not starting vary depending on
the situation. Check the follow-
ing and perform the appropri-
ate procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.189,
191)
The interior lights and head-
lights are dim, or the horn
does not sound or sounds at
a low volume.
The interior lights and head-
lights do not turn on, or the
horn does not sound.

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7-2. Steps to take in an emergency
When trouble arises
When the hybrid system does not
start, the following steps can be
used as an interim measure to start
the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure
except in case of emergency.
1 Pull the parking brake switch to
check that the parking brake is
set. ( P.200)
Parking brake indicator will come on.
2Shift the shift lever to P.
3 Turn the power switch to ACC.
4 Press and hold the power switch
for about 15 seconds while
depressing the brake pedal
firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Emergency start function
(vehicles with a smart entry
& start system)
If you lose your keys
New genuine keys can be
made by any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer using the other key
(vehicles without a smart entry
& start system) or mechanical
key (vehicles with a smart
entry & start system) and the
key number stamped on your
key number plate.
Keep the plate in a safe place
such as your wallet, not in the
vehicle.
NOTICE
■When an electronic key is lost (vehicles with a smart entry &
start system)
If the electronic key remains lost, the risk of vehicle theft increases signifi-
cantly. Visit any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer immediately
with all remaining electronic keys that were provided with your vehicle.

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7-2. Steps to take in an emergency
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on. (Customizable features: P.498)
●Check if battery-saving mode is set. If it is set, cancel the function. ( P.153)
Use the mechanical key (P.133)
in order to perform the following
operations:
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows (turn and hold)*
2Opens the windows (turn and hold)*
*: These settings must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
If the electronic key
does not operate prop-
erly (vehicles with a
smart entr y & start sys-
tem)
If communication between the
electronic key and vehicle is
interrupted ( P.154) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system and wireless
remote control cannot be used.
In such cases, the doors can
be opened and the hybrid sys-
tem can be started by following
the procedure below.
NOTICE
■In case of a smart entry & start system malfunction or other key-related problems
Take your vehicle with all the elec- tronic keys provided with your vehicle to any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer.
Locking and unlocking the
doors

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7-2. Steps to take in an emergency
When trouble arises
1Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the lock
button and unlock button on the
electronic key to the power
switch.
When the electronic key is detected, a
buzzer sounds and the power switch will turn to ON.
When the smart entry & start system is
deactivated in customization setting, the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is shown on
the multi-information display.
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted. ( P.415)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.If a door is unlocked using the mechani-
cal key when the alarm system is set, the alarm may be triggered. ( P. 8 6 )
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above. The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P.193)
WARNING
■When using the mechanical key and operating the power win-
dows
Operate the power window after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window.
Also, do not allow children to operate the mechanical key. It is possible for children and other passengers to get
caught in the power window.
Starting the hybrid system

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7-2. Steps to take in an emergency
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with an alarm (P. 8 6 ) :
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ-
ation, the alarm may activate and doors
locked. ( P. 8 7 )
2Open the hood (P.386) and
fuse box cover.
3 Open the exclusive jump start-
ing terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and con-
nect the clamp on the other end of the positive cable to on th e sec-
ond vehicle. Then, connect a negative cable clamp to on the se cond
If the 12-volt batter y is
discharged
The following procedures may
be used to start the hybrid sys-
tem if the 12-volt battery is dis-
charged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the hybrid sys-
tem

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7-2. Steps to take in an emergency
When trouble arises
vehicle and connect the clamp at the other end of the negative cable to
.
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclu sive jump
starting terminal and any moving parts as shown in the illustra tion
5 Start the engine of the second
vehicle. Increase the engine
speed slightly and maintain at
that level for approximately 5
minutes to recharge the 12-volt
battery of your vehicle.
6 Vehicles with a smart entry &
start system: Open and close
any of the doors of your vehicle
with the power switch OFF.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
does not come on, contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con-
nected.
10 Close the exclusive jump start-
ing terminal cover and install the
fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota

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7-2. Steps to take in an emergency
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery dis- charge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is run-ning at a low speed for an extended
period, such as in heavy traffic.
■When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is depleted, have the vehicle inspected
at any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
●Some systems may require initializa-tion. ( P.509)
■When removing the 12-volt battery
terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12- volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Charging the 12-volt battery
The electricity stored in the 12-volt bat- tery will discharge gradually even when the vehicle is not in use, due to natural
discharge and the draining effects of certain electrical appliances. If the vehi-cle is left for a long time, the 12-volt bat-
tery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically
while the hybrid system is operating.)
■When recharging or replacing the
12-volt battery (vehicles with a smart entry & start system)
●In some cases, it may not be possible to unlock the doors using the smart entry & start system when the 12-volt
battery is discharged. Use the wire- less remote control or the mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt bat-
tery has recharged but will start nor- mally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the 12-volt battery was discharged.
Before disconnecting the 12-volt bat- tery, turn the power switch off.If you are unsure what mode the
power switch was in before the 12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
■When replacing the 12-volt battery
●Use a Central Degassing type 12-volt
battery (European Regulations).
●Use a battery that the case size is
same as the previous one, 20 hour rate capacity (20HR) is equivalent or greater, and performance rating
(CCA) is equivalent or greater. Check the label on top of the battery for the battery size and specifications (ex.
LN0, 35Ah, 264A). • If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-cle is not used is a short time, the 12-
volt battery may discharge and the hybrid system may not be able to start.
●Use a ventilation type calcium battery
●Use a 12-volt battery with a handle. If a 12-volt battery without a handle is used, removal is more difficult.