2020 MERCEDES-BENZ SPRINTER steering

Overview and operation
Overview of
the MBUX multimedia sy stem &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
MBUX stands for Mercedes-Benz User Experi‐
ence. 1
Touch Control and multimedia sy stem cont rol
panel
2 Media display with touch functionality
Opens/closes the center console stowage
compartment abo vethe display (/ page78)
3 Operating strip, calls up applications
In the center console stowage compartment you
can find thefo llowing ports and inter faces:
R Two USB ports or one USB port
The USB port with theç symbol facilitates
th e connection of the mobile phone with the
multimedia sy stem using a suitable cable. This will enable
youto use the functions of
th e mobile phone via Apple CarPlay™ or
Android Auto.
R Stow age space with charging inter face and
NFC inter face (if available)
Yo u can operate the multimedia sy stem with the
fo llowing central control elements:
R Touch Control 1
Operation takes place bycursor control.
R Media display (tou chscreen) 2
R Buttons on operating strip 3
% Alternatively
you can conduct a dialog with
th eVo ice Cont rol Sy stem (/ page184).
Mul tiple applications are available foryo u. Yo u
can call these up using the home screen or using
th e buttons on operating strip 3.
Yo u can con veniently call up and add favo rite s on
th esteering wheel using thef rocker switch.
Quic k-access in the home screen and in the
applications ser vetoselect functions more
qu ickl y.
If yo u use the learn function of the multimedia
sy stem, you will receive sug gestions during oper‐
ation of the most probable navigation destina‐
tions, radio stations and con tacts. The configu ra‐
tion of the suggestions take s place in your pro‐
fi le. You can compile your profile from various
ve hicle settings and settings of the multimedia
sy stem.
The Notifications Center collects incoming notifi‐
cations, e.g. about an available software update.
Depending on the type of notification it of fers
va rious actions. You can call up theNoti fications
Center on the home screen and in the menus of
th e applications.
Wi th th eglobal sear chintheve hicle you can
sear chon-board across many categories as well
as online in the Internet. You can use theglobal
sear chinthe home screen and in the notifica‐
tions.
Anti-theft pr otection
This device is equipped with tech nical pr ovisions
to protect it against theft. Further information on
pr otection against theft can be obtained from an
authorized Mercedes-Benz Center. Note
s onthe media display Obser
vethe no tes on caring forth e interior
(/ page 290). 19 8
MBUX multimedia sy stem

th
e beginning or end of the list is reached you
will hear ano ther clicking sound. Applications
Calling up applications
Using buttons on
the operating strip 1
002B button
Calls up thete lephone
2 Volume rocker switch
Ad justs thevo lume(/ page 202)
3 0038/© button
Press brief ly:re turns tothe pr evious display
Press and hold: calls up the home screen
4 0063/00D0 button
Press brief ly: switches sound off
Press and hold: acti vates/deactivates the
multimedia sy stem
5 Quic k-access button for media
Calls up the cont rol menu of the last active
media source
6 Vehicle button
Sets vehicle functions
7 | button
Pressing repeatedly calls up the desired
audio source
8 00CB button
Calls up navigation #
Toaccess stations and music trac ks
qu ickl y:press button 5.
The control menu appears forth e audio
source that wa s last selected. #
Swipe tothe left or right.
Ra dio: the pr evious or next station is set.
Media source: the pr evious or the next music
tra ck is selec ted. #
Tohide the control menu: press button5.Using
the home screen
The home screen is shown in the media display
when youstart theve hicle. #
Select the application byswiping and tapping.
or #
In any displa y:press the© button on the
To uch Control.
or #
Tap on the© symbol on theto uchsc reen.
The applications are displa yed. #
Select the application byswiping and tapping.
Changing the ar rangement of applications on
th e home screen #
Call up the home screen #
Touch and hold an application on the
to uchsc reen until symbols appear. #
Tap on 0059 or0065 and mo vethe applica‐
tion in the menu. #
Tap on 00FB. Switching
the sound on/off On
the multifunction steering wheel #
Tomute: pressvolume control 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: turnvolume control 1or
ch ange the media source. MBUX multimedia sy
stem 201

On
the multimedia sy stem #
Toswitch off: briefly press button 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: brieflypress button 1or
ch ange the media source. Ad
justing the volume On
the multifunction steering wheel #
Turn volume control 1.
The volume of the cur rent radio or media
source is set. The volume of other audio sour‐
ces can be adjus ted separately.
Ad just thevo lume in thefo llowing situations:
R during a traf fic announcement
R during a navigation announcement
The volume of the cur rent media sou rce
ch anges in accordance with thevo lume of the
navigation announcement.
R during a telephone call On
the multimedia sy stem #
Toraise/reduce thevo lume in steps:
brief lypress rocker switch 1up or down. #
Toraise/reduce thevo lume continuousl y:
press rocker switch 1up or down until the
desired volume is set. Profile
Overview of profiles
Using
the multimedia sy stem up toseven profiles
can be crea ted in theve hicle.
Profiles store your personal vehicle settings and
settings forth e multimedia sy stem.
If th eve hicle is used byseveral drivers, the driver
can select their profile before the journe y,with‐
out changing the settings of other drivers.
Yo u can select the profile:
R when entering (/ page 203)
R onthe home screen (/ page199)
The profile se ttings are acti vated as soon as a
profile is selected.
Profile content
The following settings can be sa ved in your pro‐
fi le, forex ample:
R Radio (including station list)
R Last destinations
R Favo rite s and suggestions
Creating a new profile
Multimedia sy stem:
4 © 5
f Profiles #
Select 0081Create Profile . #
Select an avatar. #
Enterth e name and confirm with 0076. #
Select Continue 0048. #
Tosave the cur rent settings in a profile:
select Current Settings. 202
MBUX multimedia sy stem

%
If
ro ute guidance is already active, you can
st art a suggestion as a new route guidance or
set an intermediate destination forth eex ist‐
ing route.
Configuring suggestions
Multimedia sy stem:
4 © 5
f Profiles #
Select Zfor a profile. #
Select Suggestion Settings. #
Toswitch suggestions display on/off:
switch Allow Destination Suggestions, Allow
Music Suggestions andAllow Contact Sug-
gestions on or off.
If an option is switched on, suggestions for
navigation de stinations, music trac ks,ra dio
st ations or con tacts are shown.
If th e option is switched off, no suggestions
are shown. #
Todeactivate the learn function for one
da y:activate 24h Learning Deact..
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown. The
re maining time is shown next to24h Learn-
ing Deact..
Before the time runs out, a messa geis shown
th at the multimedia sy stem will continue the
learn function shortl y.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learn function. #
Toreset the suggestion his tory :select
Reset Suggestion History .
% This process cannot be
reve rsed. #
Select Yes.
Re naming suggestions
Only navigation destinations can be renamed. #
Tap on the© symbol in the media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight a navigation destination and press
until theOPTIONS menu is shown. #
Select Rename . #
Ente rth e name. #
Toconfirm the entr y:select Yes. Deleting a suggestion #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight a suggestion and press until the
OPTIONS menu is shown. #
Select Delete.
Deleting suggestions in the applications
Yo u can dele tesuggestions in the pr evious desti‐
nations, in thera dio station list and in the con‐
ta cts. #
Select 0064for a suggestion. #
Select No Longer Suggest. #
Todel eteth e suggestion from the cur rent
lis t:select Not Now.
The suggestion will be shown again at a later
time in the list. #
Todel ete a suggestion permanent ly:select
Never. #
Select Yes.
The suggestion will not be shown again in
future. All suggestions are reset. #
Tocancel the function: selectCancel. Favo
rites Overview of
favo rites
Favo rite s of feryo uqu ick access tofrequently
used applications. It is possible tocrea te20
fa vo rite s in tota l.
Yo u can select favo rite s from categories or you
add favo rite s directly from an application.
Calling up favo rites
In the media display #
Tap on ©.
The home screen is shown. #
Swipe up until FAVORITESis shown.
Using thest eering wheel #
Press thef rocker switch on thesteering
wheel down.
Ad ding favo rites
Selecting favo rite s from categories #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. 204
MBUX multimedia sy stem

ing wheel or
the0063/00D0 button onthe
multimedia sy stem (/ page 201).
The Voice Guidance has been deactivated.
message appears.
or #
Show the navigation menu (/ page216). #
Selec t!.
The symbol changes to# . #
Toactivate: select#.
The cur rent navigation announcement is
pl ay ed.
The symbol changes to! .
% This function can be added and called up
from thefa vo rite s within the navigation cate‐
gor y.
Switching navigation announcements on or
off during a phone call #
Press the© button on thesteering wheel.
or #
Press and hold the0038/© button onthe
multimedia sy stem.
or #
Tap on © inthe media displa y. #
Select Settings . #
Select System. #
Select Audio. #
Select Navigation and Traffic Announce-
ments . #
Activate or deacti vate Voice Guidance During
Call.
When the option is switched on, the display
button is activated. #
Tolea vethe menu: select0047.
Ad justing the volume of navigation announce‐
ments
Multimedia sy stem:
4 © 5
Settings 5
System 5
Audio
5 Navigation and Traffic Announcements #
Select Voice Guidance Volume .#
Set thevo lume. #
Tolea vethe menu: select0047.
Ro ute guidance is active #
Turn thevo lume control on the multifunction
st eering wheel during a navigation announce‐
ment.
or #
Press thevo lume rocker switch on the multi‐
media sy stem up or down.
Switching audio fadeout on or off during navi‐
ga tion announcements #
Press the© button on thesteering wheel.
or #
Press and hold the0038/© button onthe
multimedia sy stem.
or #
Tap on © inthe media displa y. #
Select Settings . #
Select System. #
Select Audio. #
Activate or deacti vate Audio Fadeout. #
Tolea vethe menu: select0047.
Re peating navigation announcements
Re quirements:
R Aro ute has been created.
R Route guidance is active.
Multimedia sy stem:
4 Navigation #
Select !. #
Select #.
The cur rent navigation announcement is
re peated.
% This function can be added and called up
from thefa vo rite s within the navigation cate‐
gor y.
Canceling route guidance
Re quirements:
R Aro ute has been created.
R route guidance is active. #
Show the navigation menu. #
Select ¤inthe navigation menu
(/ page 217).
Overview of route guidance toan off-road
destination
An off-road destination is within the digital map.
The map contains no roads that lead tothe desti‐
nation.
Yo u can enter geo-coordinates or a thre ewo rd
address for off-road destinations on the map.
Ro ute guidance guides youfo r as long as possible
with navigation announcements and displa yson
ro ads that are kn ownto the multimedia sy stem. MBUX multimedia sy
stem 231

St
arting/ stopping mobile phone voice recog‐
nition
Re quirements:
R The mobile phone in thefo re ground is con‐
nected with the multimedia sy stem
(/ page 243).
St arting mobile phone voice recognition #
Press and hold the£ button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition.
St opping mobile phone voice recognition #
Press the0063 or0076 button on the multi‐
function steering wheel.
% If a mobile phone is connected via Smart‐
phone Integration, thevo ice recognition of
th is mobile phone is star ted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making a call byentering the numbers #
Select _. #
Enter a number. #
Select R.
The call is made.
Ac cepting a call #
Select RAccept.
Re jecting a call #
Select kReject.
Ending a call #
Select k.
Ac tivating functions during a call
The following functions are available during a call:
k End Call
m Microphone Off
_ Numeric Keypad (showtosend DTMF
to nes)
0081 Add Call
h Transfer to Phone (an activecall in hands-
free mode is transfer redove rto thete le‐
phone) #
Select a function.
Conducting calls with se veral participants
Re quirements:
R There is an active call (/ page246).
R Ano ther call is being made.
Switching between calls #
Select the contact.
The selected call is active. The other call is on
hold.
Ac tivating a call on hold #
Select the contact of the call on hold.
Conducting a conference call #
Select iCreate Confer. Call .
The new participant is included in the confer‐
ence call.
Ending an active call #
Select kEnd Call.
% On some mobile phones,
the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (/ page246).
If yo ure ceive a call while al ready in a call, a mes‐
sage is displa yed.
Depending on the mobile phone and mobile net‐
wo rkoperator you will hear a call- waiting sound.
In addition, in two phone mode you will hear an
acoustic signal when the call goes thro ugh tothe
ot her (not yet acti ve) mobile phone. #
Select RAccept.
The incoming call is active.
If only one mobile phone is connec ted with
th e multimedia sy stem, the pr evious call will
be put on hold.
If during a call you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. #
Select kReject.
% This function and behavior depends on
your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). 246
MBUX multimedia sy stem

Calling a message sender
Multimedia sy
stem:
4 © 5
Phone 5

5 l
A message list is shown. #
Select 0048nexttoa con tact.
The messaging his tory with the contact is
opened. #
Select 0062. #
Select Call.
Using telephone numbers or URLs from a text
message
Re quirements:
R An Internet connection is available tocall up
a URL.
Multimedia sy stem:
4 © 5
Phone 5

5 l
A message list is shown. #
Select 0048nexttoa con tact.
The messaging his tory with the contact is
opened. #
Select a telephone number or a URL in the
message.
If a URL is selected thewe b br ows er opens.
If a telephone number is selec tedth efo llow‐
ing options are available:
R Call
R Write New Text Message #
Select an option.
Deleting a message
Multimedia sy stem:
4 © 5
Phone 5

5 l #
Select a contact. #
Press and hold on a message. #
Todel eteth e message: selectDelete. Apple CarPlay
® Overview of Apple CarPlay
® &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay ®
. They are oper‐
ated using theto uchsc reen, Touch Control or the
Siri ®
vo ice-operated control sy stem. You can acti‐
va te thevo ice-operated control sy stem bypress‐
ing and holding the£ button on the multifunc‐
tion steering wheel.
When using Apple CarPlay ®
via thevo ice-oper‐
ated control sy stem, the multimedia sy stem can
st ill be operated via theVo ice Cont rol Sy stem
(/ page 184).
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay ®
to the multimedia sy stem.
Also for use of Apple CarPlay ®
with two phone
mode, only one additional mobile phone can be
connected using Blue tooth®
with the multimedia
sy stem.
The availability of Apple CarPlay ®
may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and content connected to
it.
Apple CarPlay ®
is a regis tere d trademark of
Apple Inc.
Information on Apple CarPlay ®
When Apple CarPlay ®
is being used, the iPod ®
media source is not available forth ere spective
iPhone ®
. MBUX multimedia sy
stem 251

Only one
route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay ®
Requ irements:
R The cur rent version of your device's operating
sy stem is being used (see the manufacturer's
operating instructions).
R The full range of functions for Apple CarPlay ®
is only available with an In tern et connection.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page 262).
Multimedia sy stem:
4 © 5
Mercedes PRO & Apps
5 Smartphone 5
Apple CarPlay
5 Start Apple CarPlay #
Alternative: If an Apple CarPlay ®
application
is active (e.g. when music is being pla yed or
ro ute guidance is active), you can call up the
active application using the|, zor
002B application buttons (/ page 201).
Ac cepting/rejecting the data pr otection pro‐
visions
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & Start.
Exiting Apple CarPlay ®#
Press the00E2 button.
% Apple CarPlay ®
starts automatically when the
iPhone ®
is connec ted with the sy stem using
a cable. If Apple CarPlay ®
wa s not displa yed
in thefo re ground be fore disconnecting, the
application starts in the bac kground when
re connected. You can call up Apple CarPlay ®
in the main menu.
Calling up Apple CarPlay ®
sound settings
Multimedia sy stem:
4 © 5
Mercedes PRO & Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings. Setting control of
the application but tons
Multimedia sy stem:
4 © 5
Mercedes PRO & Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch on Control via Application Buttons:
activate the display button. #
Toswitch off Control via Application Buttons:
deactivate the display button.
Ending Apple CarPlay ® #
Toend the connection of Apple Car‐
Play ®
(cable): disconnect the connection via
th e connecting cable between the iPhone ®
and multimedia sy stem.
% Mercedes-Benz
recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
Mobile phone functions can be used with Android
Au tousing the Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thevo ice-operated control sys‐
te m. You can activate thevo ice-opera ted control
sy stem bypressing and holding the£ button
on the multifunction steering wheel.
When using Android Autovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via theVo ice Cont rol Sy stem
(/ page 184). 252
MBUX multimedia sy stem