2020 MERCEDES-BENZ SPRINTER steering

ser
vesto protect you against unin tentionally le av‐
ing your lane. You may also be warned by a
vibrating messa gefrom thesteering wheel and by
th est atus symbol flashing in the Instrument Dis‐
pla y.
The warning is issued when thefo llowing condi‐
tions are met at the same time:
R Lane Keeping Assist de tects lane markings.
R A front wheel drives over a lane marking.
Yo u can activate and deactivate the Lane Keeping
Assist warning.
If yo ufa ilto adapt your driving style, Lane Keep‐
ing Assist can neither reduce therisk of accident
nor override the la wsof ph ysics. It cannot take
into account road, weather or traf fic conditions.
Lane Keeping Assist is only an aid and is not
intended tokeep theve hicle in the lane without
th e driver's cooperation. You are responsible for
th e safe dis tance totheve hicle in front, forve hi‐
cle speed, braking in good time and forst ay ing in
yo ur lane.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R There is poor visibilit y,e.g. due toinsuf ficient
illumination of thero ad, if there are highly
va riable shade conditions or in rain, sno w,fog
or spr ay.
R Glare from oncoming traf fic, direct sunlight or
re flections.
R There is dirt on the windshield in the vicinity
of the multifunction camera or the camera is
fo gged up, damaged or obscured.
R No or se veral unclear lane markings are pres‐
ent for one lane, e.g. in a construction area.
R The lane markings are worn, dark or co vered.
R The dis tance totheve hicle driving in front is
to o short and thus the lane markings cann ot
be de tected.
R The lane markings change quickl y,e.g. lanes
branch off, cross one ano ther or mer ge.
R The road is very nar row and winding. Fu
nctions of Active Lane Keeping Assist Ac
tive Lane Keeping Assist monitors the area in
front of your vehicle bymeans of multifunction
camera 1. It ser vesto protect you against unin‐
te ntionally le aving your lane. You may also be
wa rned bya vibrating message from thesteering
wheel and bythest atus symbol flashing in the
instrument displa y.In addition, you may be gui‐
ded back into your lane bya lane-cor recting
brake application. A releva nt messa geappears in
th e instrument displa y.
The warning is issued when thefo llowing condi‐
tions are met at the same time:
R The driving sy stem de tects lane markings.
R A front wheel passes overth e lane markings.
A lane-cor recting brake application occu rswhen
th efo llowing conditions are me t:
R Active Lane Keeping Assist de tects lane
markings on bo thsides of theve hicle.
R A front wheel drives over a solid lane mark‐
ing.
A releva nt messa geappears in the instrument
displa y.
The brake application is available in the speed
ra nge between appr oximately 40 mph (60 km/h)
and 100mp h (1 60 km/h).
Yo u can either deactivate theAc tive Lane Keep‐
ing Assist warning or switch off the sy stem com‐
ple tely.
If yo ufa ilto adapt your driving style, Ac tive Lane
Ke eping Assist can neither reduce therisk of an
accident nor override the la wsof ph ysics. It can‐
not take into account road, weather or traf fic
conditions. The driving sy stem is an aid for when
yo u unin tentionally le aveor cross the lane and Driving and parking
167

Yo
ur vehicle will beha vediffere ntly wi tha trailer
re lative towithout a trailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability.
R The vehicle/trailer combination will ha vean
inc reased braking dis tance.
R The vehicle/trailer combination will be more
susceptible tocrosswind gu sts.
R The vehicle/trailer combination will requ ire
more sensitive steering.
R The vehicle/trailer combination will ha ve a
lar ger turning circle.
This may impair theve hicle's driving characteris‐
tics.
When driving with a vehicle/trailer combination,
alw ays adapt your speed tothe cur rent road and
we ather conditions. Drive carefull y.Ke ep a suf fi‐
cient safe dis tance.
Co mply withthe maximum speed of 49 mph
(80 km/h) or 62 mph (100 km/h), even in coun‐
tries in which higher speeds are permitted for
ve hicle/trailer combinations.
Comply with the legally prescribed maximum
speed forve hicle/trailer combinations in forc e in
th e count ry,st ate or Canadian pr ovince in ques‐
tion. Before setting off, consult the trailer's vehi‐
cle documents tosee the maximum permissible
speed foryo ur trailer.
At tach only an appr oved trailer hitch to yourvehi‐
cle. Use only a ball neck that has been appr oved
fo ryo ur vehicle. Further information about availa‐
bility and ins tallation of the trailer electrics is
av ailable from any qualified specialist workshop.
The trailer hitch is one of the most impor tant
ve hicle parts forro ad saf ety. Comply with the
instructions on operating, maintaining and servic‐
ing in the manufacturer's operating instructions.
% Yo
ur vehicle's bumpers are not suitable for
ins talling de tach able trailer tow hit ches.
Do not attach any rented trailer tow hit ches or
any other de tach able trailer tow hit ches tothe
bumpers.
% When using a trailer,
remember that
PA RKTRONIC is available only toa limited
ex tent, if at all.
% The height of
the ball head will change
depending on theve hicle's load. In this case, use a trailer with a height-adjus
table dr aw‐
bar.
Driving no tes
The maximum permissible speed forve hicle/
trailer combinations depends on the type of
trailer. Before setting off, consult the trailer's
ve hicle documents tosee the maximum permissi‐
ble speed foryo ur trailer.
Yo ur vehicle will beha vediffere ntly wi tha trailer
re lative towithout a trailer, and will consume
more fuel. In the case of a long and steep
descent, you must select shift range 3,2or 1in
good time.
% This also applies if
the cruise cont rol is
switched on.
Yo u will thereby make use of the engine's braking
ef fect and will not ha vetobrake as of tento con‐
trol the speed. This will take some of thest ra in
off the brake sy stem and pr event the brakes from
ove rheating and wearing tooqu ickl y.Ifyo u need
additional braking, depress the brake pedal inter‐
mittently rath er than continuousl y.
Driving tips
If th e trailer sw ays, remember thefo llowing
points:
R Do not accelerate under any circums tances.
R Do not counter steer.
R If necessar y,apply the brakes.
% Yo
u can pr eventthe trailer from sw aying and
rock ingbyretrofitting stabilizer bar or trailer
st ability programs. You can obtain fur ther
information from an authorized Mercedes-
Benz Center.
When you are driving with a trailer, comply with
th efo llowing points:
R Maintain a greater dis tance than when driving
without a trailer.
R Avoid braking abruptl y.If possible, brake gen‐
tly firs t of all so that the trailer closes up
behind your vehicle. Then, increase the brak‐
ing forc era pidl y.
R The values given forst art-off gradeability
re ferto sea le vel. When driving in moun tain‐
ous areas, no tethat engine output, and there‐
fo re start-off gradeability, will dec rease with
inc reasing altitude. Driving and parking
171

ga
in driving experience and become accus‐
to med tothe new handling characteristics.
R Before driving, check thefo llowing:
- that the trailer tow hit chand ball coupling
are secure
- that the saf ety swit chfor braked trailers is
functioning cor rectly
- that the saf etych ains are secure and
undamaged
- that the electrical connections are secure
- that the lights are functioning cor rectly
- the wheels for dama geand cor rect tire
pressure (/ page 308)
R Adjust the outside mir rors so that you ha ve a
clear view of there ar section of the trailer.
R Ifth e trailer is equipped with an individual
braking sy stem, check before each journey
whe ther the brakes are functioning cor rectl y.
R Ifth e trailer has electronically cont rolled
brakes, pull away carefully wi th theve hicle/
trailer combination. Brake manually using the
brake controller and check whe ther the
brakes are functioning cor rectl y.
R Secu rethe load on the trailer in line with the
re qu irements and rules for load-securing
me thods.
R When driving with a trailer, check at regular
inter vals that the load is secure and that the
lights and brakes are functioning cor rectl y.
R Bear in mind that the handling characteristics
are more uns table when towing a trailer than
when driving without a trailer. Avoid sudden
st eering mo vements.
R The vehicle/trailer combination is heavier,
accelerates more slowl y,has a reduced
climbing ability and an increased braking dis‐
ta nce. It is more susceptible toside winds
and requ ires careful steering.
R If possible, do not brake suddenl y,but rath er
moderately at firs t so that the trailer can acti‐
va te its brakes. Then inc rease the pressure on
th e brake pedal.
R Ifth e automatic transmission shifts between
ge ars on uphill or downhill gradients, restrict
th e shift range. Select shi ftrange 4, 3, 2 or 1.
A lo werge ar and reduced speed decrease the
ri sk of engine damage.
R When driving on a downhill gradient, shift to a
lo we rge ar to use the engine's braking ef fect. Av
oid cons tant braking, as this could cause
th eve hicle brakes and possibly also the
trailer brakes toove rheat.
R Ifth e coolant temp erature increases signifi‐
cant lywhen the air-conditioning sy stem is
switched on, switch the air-conditioning sys‐
te m off.
Coolant heat can also be dissipated by
switching the air flow and thete mp erature of
th e heater or air conditioning tothe maximum
le ve l. Open the windo wsif necessar y.
R When overtak ing, pay particular attention to
th e increased overtaking dis tance of your
ve hicle/trailer combination.
Due tothe length of your vehicle/trailer com‐
bination you will require a longer stre tch of
ro ad before swit ching back tothe original
lane. Pe
rm issible trailer loads and trailer dr awbar
nose weights We
ight information &
WARNING Risk of accident due to
unbraked trailer with excessively high
gross weight
If yo uto w a trailer without a separate func‐
tional braking sy stem and a gross trailer
we ight (G TW) of more than 1635 lbs (750 kg),
th en theve hicle brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may even fail. #
Always use a trailer with a separate
functional braking sy stem when towing
a trailer with a gross trailerweight
(G TW ) of more than 1635 lbs (750 kg). *
NO
TEDama getothe drive train, trans‐
mission or trailer tow hit chdue toexc ess
gross combination weight The permissible
gross combinationweight is
exc eeded.
The drive train, the transmission or the trailer
to w hit chmay be dama ged. #
Comply with the permissible gross com‐
bination weight. Fo
rve hicles with a permissible gross vehicle
we ight of 11030 lbs (5003 kg),th e permissible
gross combination weight is less than the sum of Driving and parking
17 3

Overview of
the but tons on thest eering
wheel Va
riant 1
1 0038 Back button, left (on-board computer)
2 Touch Control, left (on-board computer)
3 Button group for cruise control or Active Dis‐
ta nce Assi stDISTRONIC
4 Button group:
£ Voice-opera ted control
f Displa ysfavo rite s (multimedia sy stem)
VO L: using the0063 control, inc reases/
re duces thevo lume or switches off the
sound
0061 Makes/accepts a call
0076 Rejects/ends a call
5 00E2 Main menu button (multimedia sy stem)
6 Touch Control, right (multimedia sy stem)
7 0038 Back button, right (multimedia sy stem) Va
riant 2
1 0038 Back button, left (on-board computer)
2 Touch Control, left (on-board computer)
3 Main menu button (on-board computer)
4 Button group for cruise control or Active Dis‐
ta nce Assi stDISTRONIC
5 Button group:
£ Voice-opera ted control
f Displa ysfavo rite s (multimedia sy stem)
VO L: using the0063 control, inc reases/
re duces thevo lume or switches off the
sound 0061
Makes/accepts a call
0076 Rejects/ends a call
6 00E2 Main menu button (multimedia sy stem)
7 Touch Control, right (multimedia sy stem)
8 0038 Back button, right (multimedia sy stem) Operating
the on-boa rdcompu ter &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the on-board computer.
Operating the on-boa rdcompu ter (vehicles
with steering wheel but tons)
% The displa
ysofthe on-board computer
appear on the multifunction display
(/ page 177).
When the function is switched on, dif fere nt signal
to nes will pr ovide feedback while the on-board
computer is being operated. These include a sig‐
nal tone when the end of a list is reached or
when a list is being scrolled thro ugh. 176
Instrument Display and on-board computer

Operating media playback with
the on-boa rd
compu ter On-board computer:
4 Media 1
Media source
2 Current track and track number
3 Artist's name
4 Name of the album
The following displa ysare available on the media
menu:
R Media source selection list
R Current pl ayback #
Select and con firm the media source. #
Select and confirm there qu ired playbac k.
% This is how
toselect a station when TVisthe
media source. Dialing a
telephone number using the on-
board compu ter &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. When using
the phone, you must obse rvethe
legal requirements forth e count ryin which you
are cur rently driving. Re
quirements:
R The mobile phone is connec tedto the multi‐
media sy stem.
On-board computer: 4 Phone
Select one of thefo llowing options:
R Prev ious calls
R Phone book
R Call status
Ve hicles with MBUX multimedia sy stem: the
most recent telephone calls (dialed numbe rs,
accep ted and missed calls) are displa yed on the
Phone menu. #
Select and confirm a telephone numbe r.
If only one telephone number has been
sa ve dfo r the entr y:thete lephone number
is dialed. #
If se veralte lephone numbers ha vebeen
sa ve dfo r the entr y:select and confirm a
te lephone numbe r.
The telephone number is dialed.
Ins tead of the selected telephone numbe rs,the
fo llowing displa ysmay appear:
R Please Wait : The application is cur rently start‐
ing. If no Blue tooth®
connection tothe mobile
phone is es tablished, the menu for authoriz‐
ing and connecting a mobile phone will be
displa yed in the multimedia sy stem
(/ page 243).
R Updating Data…: The call list is being upda‐
te d.
R Importing Contacts: The mobile phone's con‐
tacts, or a memo rymedium's contacts are
being impor ted.
Ac cepting/rejecting a call
When you are called, theIncoming Call message
appears on the displa y. #
Press 0061toaccept the call or 0076to
re ject it.
Yo u can also accept or reject the call using the
0061 or0076 buttons on thesteering wheel. 18 2
Instrument Display and on-board computer

Note
s on operating saf ety &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from oper‐
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Fo
ryo ur ow n sa fety, al ways obser vethefo llowing
points when operating mobile communications
equipment and especially your voice control sys‐
te m:
R Obser vethe legal requ irements forth e coun‐
try in which you are driving.
R While driving, on lyoperate mobile communi‐
cations equipment and your voice control sys‐
te m when the tra ffic conditions permit it. Yo u
may otherwise be distracted from the traf fic
conditions and cause an accident, inju ring
yo urself and others.
R Ifyo u use thevo ice control sy stem in an
emer gency your voice can change and your
te lephone call, e.g. an emer gency call, can
th ereby be unnecessarily dela yed.
R Familiarize yourself with thevo ice control sys‐
te m functions before starting the journe y. Operation
Multifunction
steering wheel operation over‐
vi ew The
Voice Cont rol Sy stem is operational appr ox‐
imately thirty seconds af terth e ignition is
switched on. 1
Press therock er switch up: £starts the
dialog
2 Press the cont rol knob: 0063switches the
sound off or on (ends the dialog)
Tu rn the cont rol knob up/down: inc reases/
dec reases thevo lume
3 Press therock er switch down: 0076rejects/
ends a call (ends the dialog) Conducting a dialog with
theVo ice Control
Sy stem Fo
rth e dialog with theVo ice Cont rol Sy stem, you
can use comple tesentences of colloquial lan‐
guage as voice commands, such as, forex ample,
"Please show me the list of the last calls" or "How
wa rm is it outside?". It is also not necessary to
fi rs tch ange tothere leva nt application su chas
"Telephone" or "Vehicle function". #
Toactivate or continue dialog byusing a
ke yword: say "Hello Mercedes" toactivate
th eVo ice Cont rol Sy stem. Voice activation
must be switched on in the multimedia sys‐
te m (/ page185). Forth is, it is not neces‐
sary topress up the£ rocker switch on
th e multifunction steering wheel.
Vo ice activation can also be direct lycom‐
bined wi thavo ice command, e.g. "Hello
Mercedes, how fastcan I drive?".
or 184
Voice Cont rol Sy stem

#
Press the£ rocker switch up on the multi‐
function steering wheel.
Yo u can say a voice command af ter an acous‐
tic signal. #
Tocor rect an entr y:say the"Correction"
vo ice command. #
Toselect an entry from the selection lis t:
say the line number or the contents. #
Tobrows eth e selection lis t:say the"Next"
or "Back" voice command. #
Tointer rupt the dialog: saythe"Pause"
vo ice command.
The dialog can be continued with the "Hello
Mercedes" voice command or bypressing up
th e£ rock er switch on the multifunction
st eering wheel. #
Tojump tothe preceding dialog: saythe
"Back" voice command. #
Tojump back totheto p dialog le vel:say
th e"Home" voice command. #
Tocancel the dialog: saythe"Close" voice
command or press the0063 or0076 button
on the multifunction steering wheel. #
Tointer rupt avo ice output: speak inthe
middle of a voice dialog when the sy stem is
st ill answering.
The voice output is shor tened and the conclu‐
sion is reached more quickl y.
The cor responding option must be switched
on in the multimedia sy stem. Operable functions
Yo
u can use theVo ice Cont rol Sy stem tooperate
th efo llowing functions depending on the equip‐
ment:
R Telephone
R Text messa ges
R Navigation
R Address book
R Radio
R Media
R Vehicle functions
R Weather
Fu ll functionality is only available with online
vo ice control active (/ page185). Overvi
ewof types of voice commands A distinction is made between
thefo llowing voice
commands:
R Global voice commands can be said at any
time and rega rdless of the cur rent applica‐
tion, e.g. thevo ice commands "Navigate to",
"Call" or"Text message to" .
R Application-specific voice commands are
only available forth e active application.
On the display next tothe active application,
ex amples of global voice commands and the cor‐
re sponding application-specific voice commands
are displa yed on a teleprom pter.The lists can be
scrolled or operated byvoice. Nu
mber entry functions R
The numbe rsallo wed are zerotonine .
R Telephone numbe rscan be entered as single
digits. Note
s onthe language setting Yo
u can change the language of theVo ice Cont rol
Sy stem via the sy stem language settings. If the
set sy stem language is not suppor tedby the
Vo ice Cont rol Sy stem, Engl ish will be selec ted.
The Voice Cont rol Sy stem is available in En glish,
Fr ench, Portuguese and Spanish. Setting
theVo ice Control Sy stem (multimedia
sy stem) Re
quirements
Fo r online voice control:
R Your vehicle is connected with your Mercedes
PRO user account (/ page195).
R There is an Internet connection
(/ page 254). Vo
ice Cont rol Sy stem 18 5

Fo
r activation of contacts for online use:
R Online voice control is activated.
Multimedia sy stem:
4 © 5
Settings 5
System
5 LINGUATRONIC
Switching voice activation for the Voice Con‐
trol Sy stem on/off #
Select Voice Activation "Hey Mercedes" .
The function is activated or deactivated
depending on the pr evious status.
When the function is active, the "Hi
Mercedes" voice command can activate the
dialog.
Ac tivating voice inter ruption #
Select Speak During Voice Output .
When the function is active, you can speak a
command during voice output from the sys‐
te m.
Switching online voice control on/off #
Activate Online Voice Control .
% Online
voice control is activated at thefa c‐
to ry. #
Select Online Voice Control Subscr..
Yo u will be forw arded tothe Mercedes PRO
por tal. #
Activate online voice control in the Mercedes
PRO por tal.
Ac tivating contacts for online use #
Select Contacts for Online Use .
When acti vethe function allo wscontacts to
be found more easily using voice input. Also,
th equ ality of the pronunciation of contact
names thro ugh the sy stem is enhanced. Using the
Voice Control Sy stem ef fectively Help functions
Yo
ure ceive information and help for:
R For optimal ope ration: saythe"Voice con-
trol tutorial" voice command or call up the
Digital Ope rator's Manual with "I want to
read the Operator's Manual for the Voice
Control System", forex ample. The full extent
of the Digital Operator's Manual is available
when theve hicle is stationar y.
R Cur rent application: onthe multifunction
st eering wheel, press the£ rocker switch up and say
the"Help" voice command. Yo u
will receive sug gestions and information
about operation of theVo ice Cont rol Sy stem
fo rth e cur rent application.
R Continued dialog: saythe"Help" voice com‐
mand during a voice dialog. Youre ceive
aligned information for each step of the dia‐
log.
R Specific function: saythevo ice command
fo rth e desired function, e.g. with "Hi
Mercedes, I would like tohave help with my
ra dio" or, af ter pressing the£ rock er
switch on the multifunction steering wheel
up, say the"Help for phone" voice command,
fo rex ample. Note
s on how toimpr ovespeech quality If
th eVo ice Cont rol Sy stem does not under stand
yo u:
R Activate online services. Recognition is
impr oved.
R Only operate theVo ice Cont rol Sy stem from
th e driver's seat.
R Say thevo ice commands cohe rently and
clearly, but do not exaggerate thewo rds.
R Avoid loud noises that cause inter fere nce
while making a voice command ent ry, e.g. the
enter tainment in there ar-passen ger compart‐
ment.
R Say thevo ice tag wi th the same intonation
when creating voice tags.
R Fo
rte lephone or add ress book entries:
- Only create sensible address book entries
inthe sy stem/mobile phone, e.g. enter
surname and firs t name in the cor rect
fi eld.
- Do not use any abbr eviations, unneces‐
sary spaces or special characters.
R Forra dio station names: saythe"Read out
station list" voice command and say the
desired station name in thewa yth evo ice
output reads aloud toyou. Information on
the online services The online services enable impr
ovedre cognition
and pr ovide better and additional results based
on theex tern al information, e.g. about weather or
ne ws .Fo rth is reason, werecommend you acti‐
va te the online services. 18 6
Voice Cont rol Sy stem