2020 MERCEDES-BENZ SPRINTER steering

and braking
characteristics, will be greatly
impaired. #
Always comply with the maximum roof
load and adjust your driving style. &
WARNING Danger of accident due to
une ven loading
If yo u load theve hicle une venly, the handling
ch aracteristics as well as thesteering‑ and
braking characteristics can be heavily
impaired. #
Load theve hicle evenly. #
Secu rethe load against sliding. The driving, braking and
steering characteristics
of theve hicle will change with the type of load,
th ewe ight and the center of gr avity of the load.
* NO
TERisk of accident if the maximum
permitted roof load is exceeded. If
th ewe ight of thero of luggage, including the
ro of rack ,exc eeds the maximum permitted
ro of load, there is a risk of an accident. #
Ensure that thewe ight of thero of lug‐
ga ge and roof rack toget her does not
exc eed the maximum permitted roof
load. #
The roof rack 's supporting feet must be
ar ranged at a uni form distan ce from
ea ch other. #
Mercedes-Benz recommends you ins tall
a st abilizer bar on theve hicle's front
axle. Fu
rther information about saf ety measures can
be found in the "T ranspo rt" section
(/ page 272).
Max. roof load/pairs of supporting roof rack
fe et Ve
hicles
with Maximum
ro
of load Minimum
number of
pairs of sup‐
porting
feet
Normal roof 661 lbs
(300kg) 6
High roof 331 lbs
(150kg) 3 This information applies if
the load is distributed
eve nly across the entire roof area.
If th ero of rack is shor ter,re duce the load propor‐
tionatel y.The maximum load per pair of support‐
ing roof rack feet is110 lbs (50 kg).
The loading guidelines and other information
about load distribution and load securing can be
fo und in the "T ranspo rt" section (/ page272). 354
Tech nical da ta

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance with the tra ffic conditions. #
Clean all sensors (/ page 288). #
Restart the engine.
SOS NOT READY *T
he emergency call sy stem is not available.
Po ssible causes forth is include:
R The ignition is switched off.
R The emer gency call sy stem is malfunctioning. #
Switch on the ignition.
If an emer gency call is una vailable, a message tothis ef fect will
appear on the multifunction display of the instrument clus ter. #
Visit a qualified specialist workshop.
% Yo
u can find more information on there gional availability of the
emer gency call sy stem at: http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
If EBD, ABS and ESP ®
are malfunctioning, the wheels can lock
when braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance may increase in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. Display messages and
warning and indicator lamps 359

Display messages
Possible causes/consequences and 0050 0050Solutions #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
zation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Carefully drive some gentle cur ves at a speed greater than
19 mp h (30 km/h) on a suitable stre tch of road. #
Ifth e display message does not disappear, visit a qualified spe‐
cialist workshop immediately. Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
are temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems may also be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
If ABS and ESP ®
are malfunctioning, the wheels could lock when
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Carefully drive some gentle cur ves at a speed greater than
19 mp h (30 km/h) on a suitable stre tch of road. #
Ifth e display message does not disappear, visit a qualified spe‐
cialist workshop immediately. Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning.
The brake sy stem continues working with the normal ef fect. The
braking dis tance may increase in eme rgency braking situations. 360
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
If ABS and ESP ®
are malfunctioning, the wheels could lock when
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency brak‐
ing situation can increase. In addition, other driving saf ety sys‐
te ms are switched off. #
Drive on careful ly. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y. Driving sy
stems Display messages
Possible causes/consequences and 0050 0050Solutions
ð
Maximum Speed Excee-
ded *Y
ou ha veexc eeded the maximum permitted speed (specific coun‐
tries only). #
Drive more slowl y.
Cruise Control Inopera-
tive *C
ruise control is malfunctioning. #
Visit a qualified specialist workshop.
00B2
Off *C
ruise control has been deactivated.
If a warning tone also sounds, this means cruise control has deacti‐
va ted itself automatically (/ page151).
00B2 - - -mph *C
ruise control cannot be activated as not all activation conditions
ha ve been met. #
Obser vethe activation conditions of cruise cont rol
( / page 151).
Active Distance Assist
Inoperative *A
ctive Dis tance Assi stDISTRONIC is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. #
Visit a qualified specialist workshop.
Active Distance Assist
Currently Unavailable
See Operator's Manual *A
ctive Dis tance Assi stDISTRONIC is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page152). #
Drive on.
When the ambient conditions are within the sy stem limits, the
sy stem will be available again. Display messages and
warning and indicator lamps 361

Display messages
Possible causes/consequences and 0050 0050Solutions
Af terth e message appears forth efirs t time, the engine can only be
st ar ted ano ther 10 times. The number of remaining engine starts XX
(10 to1) is shown in the message everytime the engine is star ted. #
Visit a qualified specialist workshop immediately.
0099 Additive System Fault
Emergency Op.: XXX
mph See Operator's
Manual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
Yo u can only drive theve hicle at a maximum speed of 5 mph
(8 km/h). #
Visit a qualified specialist workshop immediately. Ti
res Display messages
Possible causes/consequences and 0050
0050 Solutions
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he ins talled wheels do not ha vesuitable tire pressure sensors. The
tire pressure monitor has been switched off. #
Install wheels with suitable tire pressure sensors.
0077
Tire Press. Sen. Missing *T
he tire pressure sensor signal is missing from one or more tires.
No pressure value is displa yedfo rth e tire in question. #
Have thefa ulty tire pressure sensor replaced at a qualified spe‐
cialist workshop.
Tire Press. Monitor Cur-
rently Unavailable *T
here is inter fere nce from a po werful source of radio wav es As a
re sult, no signals from the tire pressure sensors are received. The
tire pressure monitor is temp orarily una vailable. #
Continue driving.
As soon as the cause has been eliminated, the tire pressure
monitor automatically switches on.
0077 Warning Tire Malfunction *T
he pressure in one or more tires suddenly falls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires are dangerous in thefo llowing ways:
R The tires can overheat and cause a fire.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Do not drive with a flat tire. #
Obse rveth e no tes on flat tires. In
fo rm ation about flat tires (/ page 294). #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the tires. Display messages and
warning and indicator lamps 369

Display messages
Possible causes/consequences and 0050 0050Solutions
0077
Check Tires *T
he pressure in one or more tires has fallen significantl y.The wheel
position is shown. &
WARNING Risk of an accident due toinsuf ficient tire pres‐
sure
Ti re pressures that are too low pose thefo llowing hazards:
R The tires may bur st, especially as the load and vehicle speed
increase.
R The tires may wearexc essively and/or une venly, which may
greatly impair tire traction.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Obser vethere commended tire pressu re. #
Adjust the tire pressure if necessar y. #
Stop in accordance with the tra ffic conditions. #
Check the tire pressure (/ page310) and the tires.
0077
Please Correct Tire Pres-
sure *T
he pressure in at least one tire is too low or the pressures of the
individual tires deviate too much from each other. #
Check the tire pressure, and add air if necessar y. #
When the tire pressure has been set cor rectl y,re-sta rt the tire
pressure monitor (/ page316).
Tire Pressure Mo nitor
Inoperative *T
he tire pressure monitor is malfunctioning. #
Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his message reminds you not tolea veyour SmartK eyintheve hi‐
cle. #
Take the SmartK eywith you when youget out of theve hicle.
00AF
Place the Key in the
Marked Space See Oper-
ator's Manual *S
martK eydetection is malfunctioning. #
Change the SmartK ey's position in theve hicle. #
Start theve hicle with the SmartK eyinthe mar ked space
(/ page 110). 37 0
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if the engine hood is unlatched
while driving
An unloc ked engine hood may open up when theve hicle is in
motion and block your vie w. #
Never unlatch the engine hood while driving. #
Before every trip, ensure that the engine hood is latched. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Close the hood.
003B
Inoperative See Opera-
tor’s Manual *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is at a standstill in a horizontal position and
th e engine has cooled down: try toswitch on thest ationary
heater four times, leaving a gap of se veral minutes between
each attem pt. #
Ifth est ationary heater does not swit chon: consult a qualified
specialist workshop.
003B
Inoperative Refuel Vehi-
cle *T
here is too little fuel in the fuel tank.The stationary heater cannot
be swit ched on. #
Refuel theve hicle.
003B
Inoperative Battery Low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched off. #
Drive an extended di stance until the battery has been suf fi‐
ciently charge d again.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po wer assi stance is malfunctioning. &
WARNING Risk of an accident due toaltered steering char‐
acteristics
If th e po wer assi stance of thesteering fails partially or com‐
ple tely,yo u will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immedi‐
atel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's oper‐
ating saf ety is jeopardized. 372
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
0049
Check Left Low
Beam (exa mp le) *T
he bulb in question is faulty. #
Visit a qualified specialist workshop.
or #
Check whe ther changing the bulb is permitted. Indicator and
warning lamps Overview of indicator and
warning lamps When
the ignition is switched on, many sy stems
per form a self-test. Some indicator and warning
lamps may switch on or flash temp orarily during
th is time. This behavior is no cause for alarm.
These indicator and warning lamps indicate a
malfunction only if they light up or flash af terthe
engine has been star ted or during a journe y.
Indicator and warning lamps:
0058 Low beam (/
page84)
0060 Pa
rking lamps (/ page84)
0057 High beam (/
page 85)
003E003D Tu
rn signal lights (/ page 85)
005E Re
ar fog light (/ page84)
00E9 Seat belt not
fastened
(/ page 383)
0027 and
004D USA: Brakes (red) (/
page377)
004D Canada: Brakes (red) (
/page 377)
004D Brakes (yell
ow) (/ page377)
0025 ABS malfunction (/
page 377)
002E Off-
road gear
00E5 ESP®
(/ page 377)
00BB ESP®
OFF (/ page 377)
00D4 Ac
tive Brake Assi stswitched off
(/ page 149)
0049
and 0024 US
A: Electric pa rking brake applied
(red) (/ page377)
0024 Canada: Electric parking brake
applied (red) (/
page377)
0024 Electric parking brake (yell
ow)
( / page 377)
00CC Po
we r-assis tedsteering malfunction
(/ page 383)
003D Elect
rical malfunction
(/ page 384)
0075 Re
stra int sy stem (/ page377) 00B9
Che
ckEngine (/ page 384)
00D4 Fu
elreser vewith fuel filler cap loca‐
tion indicator (/ page 384)
00AC Coolant
too hot/cold (/ page 384)
00BA Dis
tance warning (/ page 383)
0028 Preglow
0077 Ti
re pressure monitor 376
Displaymessa ges and warning and indicator lamps