2019 MERCEDES-BENZ EQC SUV Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
G Inoperative *A
t least one of the main functions of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is
malfunctioning. #
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy rain or snow
R extended country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean all sensors (/ page 469). #
Restart the drive sy stem. 534
Display messages and warning/indicator lamps

Driving sy
stems Display messages
Possible causes/consequences and M
MSolutions
é ATTENTION ASSIST inoper-
ative *A
TTENTION ASSIST is malfunctioning. #
Consult a qualified specialist workshop.
é ATTENTION ASSIST: Take a
break! *A
TTENTION ASSIST has de tected fatigue or an increasing la ckof concentration on the part of the driver
(/ page 245). #
If necessa ry,ta ke a break.
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual *A
ctive Parking Assist and Parking Assist PARKTRONIC are malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop. Fault Drive at max. 80
km/h
*T
herear axle le vel control is malfunctioning The vehicle's handling characteristics may be af fected. #
Do not drive at speeds grea terth an 80 km/h. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 535

Display messages
Possible causes/consequences and M
MSolutions
Active Steering Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Steering Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page219). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
If necessar y,clean the windscreen in the camera's field of vision. #
Check the tyre pressure if necessar y.
Active Steering Assist inop-
erative *A
ctive Steering Assist is malfunctioning. Active Dis tance Assi stDISTRONIC remains available. #
Consult a qualified specialist workshop.
Ø *A
ctive Steering Assist has reached the sy stem limits(/ page219).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth esteering and drive on in accordance with the traf fic conditions.
Beginning emergency stop *Y
our hands are not on thesteering wheel. Emer gency stop is initiated (/ page 222). #
Put your hands back on thesteering wheel.
Yo u can cancel the deceleration at any time byper form ing one of thefo llowing actions:
R steering
R braking or accelerating
R pressing a steering wheel button
R operating Touch Control 536
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
R deactivating Active Dis tance Assi stDISTRONIC
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emergency stops. #
Take ove rth esteering and stop in accordance with the tra ffic conditions. #
Swit choff the ignition and switch it back on.
Ac tive Steering Assist is available once more.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 253).
Ve hicles with Active Steering Assis t:the camera view may be limited bythe windscreen. #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again.
Ve hicles with Active Steering Assis t:ifth e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen.
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 250). Display messages and
warning/indicator lamps 537

Display messages
Possible causes/consequences and M
MSolutions #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem. #
If necessar y,clean there ar bumper. If the bumper is especially dirty, the sensors in the bumper may be mal‐
functioning.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 250). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Traffic Sign Assist currently
unavailable See Owner's
Manual *T
raffic Sign Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
Traffic Sign Assist inopera-
tive *T
raffic Sign Assist is malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
Speed Limit Assist cur-
rently unavailable See Own-
er's Manual *S
peed Limit Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
Speed Limit Assist inopera-
tive *S
peed Limit Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 539

Display messages
Possible causes/consequences and M
MSolutions
ë Off *T
he HOLD function is deactivated because theve hicle is skidding or a condition for activation is not met. #
Reactivate the HOLD function later or check the activation conditions forth e HOLD function (/ page 225).
ç - - - km/h *A
ctive Dis tance Assi stDISTRONIC cannot be acti vated as not all activation conditions ha vebeen fulfilled. #
Comply with the activation conditions of Active Dis tance Assi stDISTRONIC (/ page 214).
ç
suspended *I
fyo u activate the accelera tor pedal be yond theAc tive Dis tance Assi stDISTRONIC setting, the sy stem will be put
into passive mode (/ page 223).
ç
Off *A
ctive Dis tance Assi stDISTRONIC was deactivated. If a warning tone also sounds, Active Dis tance Assi st
DISTRONIC has deacti vated automatically (/ page214). 540
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Active Distance Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Dis tance Assi stDISTRONIC is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page212). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again.
Active Distance Assist inop-
erative *A
ctive Dis tance Assi stDISTRONIC is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be malfunctioning. #
Consult a qualified specialist workshop.
Active Distance Assist
available again *A
ctive Dis tance Assi stDISTRONIC is operational again and can be acti vated (/ page214).
¯
- - - km/h *C
ruise control cannot be activated as not all activation conditions are fulfilled. #
Obser vethe activation conditions for cruise control (/ page210).
Cruise control inoperative *C
ruise control is malfunctioning. #
Consult a qualified specialist workshop.
Cruise control and Limiter
inoperative *C
ruise control and the limiter are malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 541