2019 MERCEDES-BENZ EQC SUV Owners Manual

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Incomple tedigital map data
Note s on GPS reception
The cor rect function of the navigation sy stem
depends amongst other things on GPS recep‐
tion. In cer tain situations GPS reception can be
impaired, defective or even not possible, e.g. in
tunnels or in multi-s torey car par ks.
Changing direction overview
Changes of direction are shown in thefo llowing
displa ys:
R Detailed image of the junction
The display appears when you drive into a
junction.
R 3D image
The displ ayappears when driving on junc‐
tion-free, multi-lane roads, forex ample on
mo torw ay ex its and mo torw ay inter changes. Detailed ima
geofthe junction 1
Current di stance tothech ange of direction
2 Driving manoeuv re
3 Current vehicle position
4 Manoeuvre point 3D image 1
Current di stance tothech ange of direction
2 Driving manoeuv re
3 Current vehicle position
4 Manoeuvre point
There are thre e phases when changing direction:
R Preparation phase
Ifth ere is enough time between thech anges
of direction, the multimedia sy stem prepares
yo ufo rth e upcoming change of direction. A
navigation announcement is issued depend‐
ing on the settings for driving recommenda‐
tions, e.g. "P repare toturn right". 366
MBUX multimedia sy stem

Select navigation announcements
for driving
re commendations (/ page 360).
The map appears in full-screen mode.
The status line sho ws:th e direction informa‐
tion or the name of thero ad which is tobe
turned into and the dis tance tothech ange of
direction.
R Announcement phase
The multimedia sy stem announces the
upcoming change of direction depending on
th e settings for driving recommendations,
e.g. byannouncing "In 200 m at the end of
th est re et turn right into Station Road".
The display is split into two parts. The map is
displa yed on the lef t;on theright, there is a
de tailed image of the junction or a 3D image
of the upcoming change of direction.
R Chan ge-of-direction phase
The multimedia sy stem announces the immi‐
nent change of direction depending on the
settings for driving recommendations, e.g. by
announcing "N owturn right".
The display is split into two parts. The
change of direction take s place when the
dis tance tomanoeuvre point 4is shown
with 0 m and the symbol forve hicle position
3 has reached manoeuv repoint 4.
When thech ange of direction is comple te,
th e map appears in full-screen mode.
% Changes of direction are also shown in the
Instrument Displa y.
Lane recommendations overview
This display appears for multi-lane roads.
The multimedia sy stem can show lane recom‐
mendations if the digital map conta insthere le‐
va nt da ta. 1
Recommended lane (white ar row, blue back‐
ground)
2 Possible lanes (white ar row)
3 Lanes not recommended (gr eyarro w)
Explanation of the displa yed lanes:
R Recommended lane 1
In this lane, you will be able tocompl ete bo th
th e next change of direction and the one
af te rth at.
R Possible lane 2
In this lane, you will on lybe able tocompl ete
th e next change of direction.
R Lane not recommended 3 MBUX multimedia sy
stem 367

In
this lane, you will not be able tocompl ete
th e next change of direction without chang‐
ing lane.
During thech ange of direction, new lanes may
be added.
Bus lanes are also shown.
% Lane recommendations can also be dis‐
pl ay ed in the Instrument Display and in the
Head-up Displa y.
Using mo torw ay information
Re quirements:
R The Motorway information option is switched
on (/ page 382). When driving on
the mo torw ay, upcoming mo tor‐
wa yfa cilities 1and available service facilities
2 are shown in theove rview. These include car
par ks, service stations and mo torw ay ex its,for
ex ample. #
Toopen the displa y:select r.
The entries are sor ted according toinc reas‐
ing dis tance from the cur rent vehicle posi‐
tion. #
Toclose the displa y:tap on the map.
or #
Touse mo torw ay information: select an
ent ry. #
If se veral service facilities are available,
select a service facility from the list.
The destination address and the map posi‐
tion are shown. #
Calculate thero ute (/ page 352).
or #
Sea rchfo r a POI in the vicinit y.
or #
Use other functions, e.g. sa vethe destination
address of the service facility. Using
quick- access for a destination in form a‐
tion, alternative route and POIs
Re quirements:
R The POI categories forqu ick- access are con‐
fi gured (/ page 348). #
Ifro ute guidance is active, select the£
symbol with ar riva l time and dis tance tothe
destination on the map.
The address of the destination or the next
intermediate destination is shown. If the next
intermediate destination is a charging sta‐
tion, the energy status of the high-voltage
battery at ar riva l and thech arging time are
shown.
Using alternative routes #
Select Alternative route .
The routes are displ ayed in accordance with
th e setting made in thero ute settings.
The routes are numbered. #
Select the alternative route. 368
MBUX multimedia sy stem

Setting a POI as an intermediate destination
#
Select a category symbol, e.g. Bfor a car
par k. #
Select a POI from the list.
The selection take s place on thero ute. The
destination address is shown. The route can
be calculated. #
Touse POI catego ries forqu ick- access:
select a sea rch position In the vicinity, Near
destination orAlong the route. #
Select a POI from the list.
or #
Ente r a sear chentry intothe sear chfield and
fi lter the list. #
Select a POI from the list.
The destination address is shown. The route
can be calculated.
Saving the cur rent vehicle position #
Select Store position .
The cur rent vehicle position is sa vedto the
"Pr evious destinations" memo ry.Destination
reached
Once the destination is reached, you will see the
Í chequered flag. Route guidance is finished.
The Navigation menu is shown.
When an intermediate destination has been
re ached, you will see the intermediate destina‐
tion flag with the number of your Î inter‐
mediate destination. Route guidance is contin‐
ued.
Swit ching navigation announcements on/off #
Toswitch off: turnthevo lume control on
th esteering wheel or next totheto uchpad
during a navigation announcement
(/ page 321).
The Spoken driving recommendations have
been deactivated. message appears.
or #
Show the navigation menu (/ page 343). #
Select !.
The symbol changes to# . #
Toactivate: select#.
The cur rent navigation announcement is
pl ay ed. The symbol
changes to! .
% This function can be added and called up
from thefa vo urites within the navigation cat‐
egor y.
Switching navigation announcements on or
off during a phone call #
Press the© button on thesteering wheel
or on theto uchpad.
or #
Tap on © inthe media displa y. #
Select Settings . #
Select System . #
Select Audio. #
Select Navigation and traffic announce-
ments . #
Switch Driving recommendations during call
on or off.
When the option is switched on, the display
button is activated. #
Tolea vethe menu: selectq. MBUX multimedia sy
stem 369

Ad
justing the volume of navigation
announcements
Multimedia sy stem:
4 © 5
Settings 5
System 5
Audio
5 Navigation and traffic announcements #
Select Driving recommendation vol. .#
Set thevo lume. #
Tolea vethe menu: selectq.
Ro ute guidance is active #
Turn thevo lume control on thesteering
wheel or next totheto uchpad during a navi‐
ga tion announcement.
Switching audio fadeout on or off during nav‐
igation announcements #
Press the© button on thesteering wheel
or on theto uchpad.
or #
Tap on © inthe media displa y.#
Select Settings . #
Select System . #
Select Audio. #
Switch Audio fadeout on or off.
When the option is switched on, the display
button is activated. #
Tolea vethe menu: selectq.
Re peating navigation announcements
Re quirements:
R aro ute has already been created.
R route guidance is active.
Multimedia sy stem:
4 Navigation (Navigation) #
Select !. #
Select #.
The cur rent navigation announcement is
re peated.
% This function can be added and called up
from thefa vo urites within the navigation cat‐
egor y.
Cancelling route guidance
Re quirements:
R aro ute has already been created.
R route guidance is active. #
Show the navigation menu. #
Select ¤inthe navigation menu
(/ page 344).
Overview of route guidance toan off-road
destination
An off-road destination is within the digital map.
The map conta ins noroads that lead tothe des‐
tination.
Yo u can en terge o-coordinates or a 3 word
address for off-road destinations on the map.
Ro ute guidance guides youfo r as long as possi‐
ble with navigation announcements and displa ys
on roads that are kn ownto the multimedia sys‐
te m.
Shortly before youre ach the last know n position
on the map, you will hear the "Please follow the
direction ar row" announcement, forex ample.
The display sho wsa direction ar rowand the lin‐
ear dis tance tothe destination.
Overview of route guidance from an off-road
location toa destination
In an off-road position, the cur rent vehicle posi‐
tion is located within the digital map on roads
th at are not available. 37 0
MBUX multimedia sy stem

The
following displa ysappear when route guid‐
ance begins:
R A message appears that thero ad is not on
th e map.
R A direction ar row showing the linear direc‐
tion tothe POI.
When theve hicle is back on a road kn ownto the
multimedia sy stem, route guidance continues as
no rm al.
Overview of off- road status during route
guidance
Due toroadwor ks,fo rex ample, there may be dif‐
fe re nces between the data on the digital map
and the actual course of thero ad. In such cases,
th e multimedia sy stem will temp orarily be
unable tolocate theve hicle's cur rent position on
th e digital map. The vehicle is off-road.
When theve hicle is off-road, thefo llowing dis‐
pla ysare shown:
R A message appears that thero ad is not on
th e map.
R A direction ar row showing the linear direc‐
tion tothe POI. When
theve hicle is back on a road kn ownto the
multimedia sy stem, route guidance continues as
no rm al. Destination
Saving
the cur rent vehicle position
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Store position.
The cur rent vehicle position is sa vedto the
"Last destinations" memor y.
Using quick- access #
Ifro ute guidance is active, select 1.
The destination address is shown. #
Select Store position.
Editing the pr evious destinations
Re quirements:
R Toedit destination suggestions: theAllow
destination suggestions option is activated
(/ page 315).
R The multimedia sy stem has gathered suf fi‐
cient da tain order toshow destination sug‐
ge stions.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 PREV. DESTINATIONS
The following ent ries can be edited:
R Destination suggestions
R Destinations
R Routes #
Tono longer display a destination sugges‐
tion: select Vfor a destination sugges‐
tion. MBUX multimedia sy
stem 371

#
Select Do not suggest .
Saving the last destination as a favo urite
% After saving, the destination can be called
up via thefa vo urites (/ page316). #
Select Vfor a destination. #
Select fSave as favourite. #
Tosave as a favo urite: select Save as
favourite . #
Tosave as "Home" address: selectSave
as "Home" . #
Tosave as "Work" address: selectSave as
"Work" .
Deleting a pr evious destination #
Todel ete a destination: selectVfor a
destination. #
Select Delete. #
Select Yes. #
Todel ete all destinations: selectÄ. #
Select Delete all. #
Select Yes. Using
extern al destinations and routes
External destinations and routes can be recei ved
from thefo llowing sources, forex ample:
R Mercedes-Benz Apps
R door-to-door navigation
A prom ptappears on the media displa y.
Re cei ved destinations and routes are sa ved in
th e pr evious destinations. #
A destination has been received: select
Yes . #
Calculate thero ute. #
Ifro ute guidance is already active, select Set
as intermediate dest. orStart new route
guidance .
or #
If a destination wasre cei ved with pho to
information, select Start route guidance. #
Calculate thero ute.
or #
If a destination has been recei ved from an
app, select Details. #
Calculate thero ute. #
Aro ute has been received: selectYes. #
Select Start route guidance from the begin-
ning orStart route guidance from current
location.
Ro ute guidance starts from the selected
position. Ro
ute guidance with cur rent traf fic re ports Tr
af fic information overview
% The services are not available in everycoun‐
tr y.
Tr af fic re ports can be recei ved with thefo llowing
services:
R Live Traf fic Information
R FM RDS-TMC
It is not possible touse bo thservices simul‐
ta neously.
Live Traf fic Information or FM RDS-TMC is
displ ayed with a symbol.
% Hazard warnings can be recei ved using the
Car-to-X service. 372
MBUX multimedia sy stem

%
There may be dif fere nces between the traf fic
re ports recei ved and the actual road and
traf fic conditions.
Impor tant information on Live Traf fic Informa‐
tion:
R Current tra ffic reports are recei ved via the
Internet connection (for selected countries).
R The traf fic situation is upda ted at short, regu‐
lar inter vals.
R In selec ted count ries, the subscription
service is available free of charge for a period
of thre eye ars from the manufacturing date.
Information from the service pr ovider can be
shown (/ page373).
Re gis tering Live Traf fic Information:
R The service must be regis tere d with
Mercedes me (/ page373).
This secures the free-of- charge period of
th re eye ars.
In fo rm ation on theve hicle's position is regularly
sent toDaimler AG. The da tais immediately ren‐
de red anonymous byDaimler AGand forw arded to
the traf fic da taprov ider. Using this data, traf‐
fi c re ports releva nt totheve hicle's position are
sent totheve hicle. The vehicle acts as a sensor
fo rth eflow of traf fic and helps toimpr ovethe
qu ality of the tra ffic reports.
If yo u do not wanttotransmit theve hicle posi‐
tion, you ha vethefo llowing options:
R You deactivate the service in the Mercedes
me por tal.
R You ha vethe service deactivated at a
Mercedes-Benz service cent re.
Useful information on FM RDS-TMC: R A FM RDS-TMC radio station broadcasts traf‐
fi c re ports alongside thera dio programme.
R FM RDS-TMC is not available in all countries.
Showing information from the service pro‐
vider for Li veTraf fic Information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information. Multimedia sy
stem:
4 © 5
Navigation 5
¡ 5
Traffic #
Select Provider information.
The logo of the service pr ovider for Live Traf‐
fi c Information is shown.
When the subscription for Live Traf fic Infor‐
mation has expired then in selected coun‐
tries FM RDS-TMC is available.
% Further information on Live Traf fic Informa‐
tion can be called up on the home screen
using Mercedes me & Apps (/page 419).
Re gis tering Live Traf fic Information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information.
R You ha vea user account on the Mercedes
me website.
The Live Traf fic Information service must be reg‐
is te re d. This secures the full period of three
ye ars. MBUX multimedia sy
stem 373