2019 MERCEDES-BENZ EQC SUV Owners Manual

R
Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing cases:
R The area around the sensor is dirty, e.g. due
to road salt or sn ow. R
The kicking mo vement is made using a pros‐
th etic leg.
The tailgate can open or close unin tentional lyin
th efo llowing situations:
R If a person's arms or legs are moving in the
sensor de tection range, e.g. when polishing
th eve hicle or picking up objects.
R If objects are mo ved or placed behind the
ve hicle, e.g. tensioning stra ps or luggage.
R If clamping stra ps, tarp aulins or other co ver‐
ings are pulled overth e bumper.
R If a pr otective mat with a length reaching
ove rth e boot sill down into the de tection
ra nge of the sensors is used.
R Ifth e pr otective mat is not secured cor rectl y.
R When working on the trailer hitch, trailers or
re ar bicycle rack s.
Deactivate theke y functions ( /page 73) or do
not ca rryth eke y about your person in such sit‐
uations. Limiting
the opening angle of the tailgate Ac
tivating the opening angle limiter
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range toappr ox‐
imately 20 cm before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il‐
ga te until you hear a sho rtacoustic signal.
The opening angle limiter will be activated.
The tailgate will then stop in thestored posi‐
tion when opened.
To open thetai lgate full y,pull on theto p part of
th est ar on theta ilgate again af ter it has stopped
automaticall y.
Deactivating the opening angle limiter #
Press and hold the closing button on theta il‐
ga te until two sho rtacoustic signals sound. Un
locking the tailgate with the emer gency
key #
Foldthere ar seat backrest forw ard. 86
Opening and closing

#
Remo vethe load compartment co ver
( / page 118). #
Insert the emer gency key2 into the open‐
ing 1inthe trim and push it in.
The tailgate will be unloc ked. Side windo
ws Opens and closes
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts
could be trapped in the closing area in the
process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate theove rride feature forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. Re
quirements:
R The po wer supply or the ignition is switched
on. Opening and closing
87

1
Closing
2 Opening
The but tons on the driver's door take prece‐
dence. #
Tostart automatic operation: pressthe
W button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: press or
pull theW button again.
When theve hicle is switched off, the side win‐
do ws can continue being ope rated.
The function is available for around five minutes
or until a front door is opened.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the
closing process, the side window opens again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tethere being reve rsing pr otection
on the side window
The reve rse function does not react:
R tosoft, light and thin objects, e.g. fingers
R during resetting This means
that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
When closing, make sure that no body
parts are in the closing area. #
If someone becomes trapped, press the
W button toopen the side window
again. Au
tomatic function of the side windo ws In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is
switched off:
R If it starts torain (de tection bythera in sen‐
sor on the windscreen)
R Inextreme temp eratures
R After six hours
R Ifth ere is a malfunction in the po wer supp ly
The side windo wswill be closed as far as the
ve ntilation position. 88
Opening and closing

Ve
hicles with a sliding sunroof: the side win‐
do ws will be closed comple tely if the sliding sun‐
ro of is open.
If th e side windo wsare bloc ked during auto‐
matic closing, the side window concerned will
open again slightl y.The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. Con
venience opening (ventilating theve hicle
before starting a journey) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked
R The side windo wsare opened.
R The sliding sun roof is opened.
R The seat ventilation of the driver's seat is
switched on. #
Tointer rupt convenience opening: release
th eÜ button. #
Tocontinue con venience opening: press
and hold theÜ button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, ma kesure that no body
parts are in the closing area. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The sliding sun roof is closed. #
Tointer rupt convenience closing: release
th eß button.
% Con venience closing can also be operated
wi th KEYLESS-GO (/ page 79). Opening and closing
89

Problems with
the side windo ws &
WARNING Risk of becoming trapped or
fa tal ly inju red if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window will close with increased or maximum
forc e.
The reve rsing feature will then not be active.
Pa rts of the body could become trapped in
th e closing area in the process. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again tore-
open the side windo w. Problem
Possible causes/consequences and M
MSolutions
A side window cann otbe closed and
yo u cannot see the cause. #
Check tosee whe ther any objects are in the window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and reopens again immediately: #
Immediately af terth is, pull the cor responding button again until the side window has closed, and hold
th e button for at least one more second (re-adjustment).
The side window is closed without the automatic reve rsing function.
If th e side window is obstructed again and reopens again immediately: 90
Opening and closing

Problem
Possible causes/consequences and M
MSolutions #
Immediately af terth is, pull the cor responding button again until the side window has closed, and hold
th e button for at least one more second (follo w-up adjustment).
The side wind owis closed without the automatic reve rsing function.
The side windo wscannot be opened or
closed using the con venience opening
fe ature. The
key bat tery iswe ak or dischar ged. #
Check the battery using the battery check lamp and replace if necessary (/ page74). Sliding sunroof
Opening and closing
the sliding sunroof &
WARNING Risk of becoming trapped
while opening and closing the sliding
sunroof
During opening and closing, parts of the
body could getcaught in the sweep of the
sliding sunroof. #
When opening or closing, make sure
that no body parts are in the sweep. #
Release the button immediately if
somebody becomes trapped.
or #
Press the button in any direction during
th e automatic opening/closing process.
The opening/closing process is stop‐
ped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. *
NO
TEMalfunction caused bysnow and
ice Snow and ice may lead
toa malfunction of
th e sliding sunroof. #
Only open the sliding sunroof if it is free
of snow and ice. Opening and closing
91

*
NO
TEDama gecaused byprotru ding
objects Objects
that pr otru de from the sliding sun‐
ro of may damage the sealing strips. #
Do not allow anything toprotru de from
th e sliding sunroof. *
NO
TEImpo rtant points toremember
when a roof rack isfitted When a
roof rack isfitted, raising or opening
th e sliding sunroof may be limited. #
Check whe ther the sliding sunroof can
be raised or opened when a roof rack is
fi tted. #
If in doubt, do not raise or open the
sliding sunroof. 1
Raising
2 Opening
3 Closing/lo wering #
Check wh ether the sliding sunroof can be
ra ised or opened when a roof rack isfitted. #
Tostart automatic operation: pressthe
3 button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: briefly
press the3 button in any direction.
The opening/closing process will be stop‐
ped.
Au tomatic reve rsing function of the sliding
sunroof
If an object is obstructing the sliding sunroof
during the closing process, the sliding sunroof
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of entrapment even wi th
th ere ve rsing feature active
The reve rse function does not react in partic‐
ular:
R tosoft, light and thin objects, e.g. fingers
R overth e last 4 mm of the closing path
R during resetting 92
Opening and closing

This means
that there ve rse function cann ot
pr ev ent someone from becoming trapped in
th ese situations. #
When closing, make sure that no body
parts are in the closing area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The closing process is stopped. Au
tomatic functions of the sliding sun roof The sliding sunroof is automatically closed when
th eve hicle has been switched off:
R if it starts torain (de tection bythera in sen‐
sor on the windscreen)
R intheeve nt of extreme outside temp eratures
R afte r six hours
R ifth ere is a malfunction in the po wer supp ly The sliding sunroof
then rises at there ar in order
to continue ventilating theve hicle interior.
If th e sliding sunroof is bloc ked during an auto‐
matic closing procedure, thero of is opened
slightly again. The automatic function forthe
sliding sunroof and the side windo wsisthen
deactivated. Opening and closing
93