2019 MERCEDES-BENZ EQC SUV Owners Manual

14
Ataglance – Emer gencies and breakdowns

1
QR code for accessing there scue card →
27
2 Safetyve sts →
473
3 Fire extinguisher →
474
4 me button and SOS button →
41 5
5 Haza rdwa rning lights →
13 6
6 Tocheck and top up operating fluids →
513
7 Tooperate the high-voltage disconnect device →
15 8
8 Totow aw ay →
482 9
Flat tyre →
475
A Socketflap with:
instruction labels for tyre pressu re →
492
QR code for accessing there scue card →
27
B Totow aw ay →
482
C Warning triangle →
473
D TIREFIT kit →
476
E First-aid kit (so ftsided) →
474 At
aglance – Emer gencies and breakdowns 15

Calling up
the Digital Owner's Manual
Multimedia sy stem:
4 © 5
EQ 5
Owner's Manual 5
Õ The Digital Owner's Manual describes
the func‐
tion and operation of:
R theve hicle
R the multimedia sy stem #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sea rchfo rke ywords in order tofind
qu ick answers toquestions about the opera‐
tion of theve hicle. R
Quick start: find thefirs tst eps towa rds set‐
ting up your vehicle.
R Tips: find information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Messages: recei veadditional information
about the messages in the instrument dis‐
pla y.
R Bookmarks :ga in access to your personally
sa ve d bookmar ks.
R Language: select the language forth e Digital
Owner's Manual.
Some sections in the Digital Owner's Manual,
e.g. warning no tes, can be opened and closed.
Ad ditional methods of calling up the Digital
Owner's Manual:
Di rect access: openthere qu ired con tent in the
Digital Owner's Manual bypressing and holding
an ent ryon theta b bar in the multimedia sys‐
te m: Instrument displa
y:call up brief information as
displ aymessa ges in the instrument clus ter.
LINGU ATRO NIC: call up via thevo ice control
sy stem
Global sear ch:call up sear chresults for con‐
te nts of the Digital Owner's Manual in the home
screen
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving.
% The Owner's Manual can also be found in the
Mercedes-Benz Guides App in all common
app stores. 16
Digital Owner's Manual

Pr
otection of the environment
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style Operate
your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Monitor the energy consum ption. #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop. Pe
rsonal driving style: #
Drive carefully and main tain a suitable
dis tance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Drive in a style which sa ves energy.
Obser vethe ECO display for a fuel-ef fi‐
cient driving style. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byirre sponsible dis‐
posal of the high-voltage battery A high-voltage battery conta
ins materials
which are harmful tothe environment. #
Dispose of faulty high-voltage bat teries
at a qualified specialist workshop. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in accordance with
the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Daimler
AGoffers recycled reconditioned
components and pa rts with the same quality
as new parts. The same entitlement from the
implied warranty is valid as for new parts. General no
tes17

#
Use recycled reconditioned compo‐
nents and pa rts from Daimler AG.*
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz Genuine Parts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre. Cer
tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R the noise le velget swo rse.
Alw ays specify theve hicle identification number
(VIN) (/ page511) when orde ring Mercedes-
Benz Genuine Parts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the18
General no tes

case
for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of accident and inju ryas
a re sult of incor rect modifications to
electronic component parts
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected.
As a result, they may no longer function as
intended and/or endanger the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid.
Obser vethe "On-board electronics" section in
"Technical data".
* NO
TEDama getotheve hicle In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
ch assis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tyres could be damaged without the damage
being visible. Components damaged in this
wa y can unexpec tedly fail or, in the case of
an accident, may not absorb the loads that
arise as intended. Gene
ral no tes 19

#
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Electric
vehicles ha vean electric mo tor.The
electric mo tor's energy supply is pr ovided bythe
high-voltage on-board electrical sy stem. &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
The vehicle's high-voltage on-board electrical
sy stem is under high voltage. If you modify
co mp onent parts in theve hicle's high-volt‐
age on-board electrical sy stem or touch dam‐
aged co mponent parts, you may be electro‐
cuted. The co
mponent parts in theve hicle's high-
vo ltage on-board elect rical sy stem may be
damaged in an accident, although the dam‐
age is not visible. #
Never car ryout changes on the high-
vo ltage on-board elect rical sy stem. #
Neverto uch co mponent parts in the
high-voltage on-board electrical sy stem. #
After an accident, do not touch any
high-voltage co mponents. #
After an accident, ha vetheve hicle
transpor tedaw ay. #
Have the high-voltage on-board electri‐
cal sy stem checked at a qualified spe‐
cialist workshop. The components of
the high-voltage on-board
electrical sy stem are mar ked with yellow warn‐
ing sticke rs. The cables of the high-voltage on-
board electrical sy stem are orange. Ve
hicles with an electric mo torge nerate signi fi‐
cantly less vehicle noise emissions than vehicles
with combustion engines. As a result, your vehi‐
cle may not be heard by otherroad users in cer‐
ta in situations. This can happen, forex ample,
when you are parking and your vehicle is not
seen by otherroad users. This requiresyouto
adopt a particular lyanticipatory driving style, as
it is necessary toallow forth e possibility that
ot her road users may beha veunpredic tably. 20
General no tes

Decla
ration of Conformity Electromagnetic co
mpatibility The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents EU and EFTA count
ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated into theve hicle:
The wireless components of this vehicle comply
with the basic requ irements and all other rele‐
va nt conditions of Directi ve2014 /53/EU. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Below are the addresses of the manufacturers of
wireless components. The addresses cann otbe
displa yed on the equipment due toits size or
type. Brazil onl
y:
No teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems.
Ty re pressure moni toring sensors
Schrader Elect ronics Ltd, 11Tech nology Park,
Belfast Road, Antrim BT41 1QS, Northern Ireland
Re mo telocking sy stem
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Huf Hülsbeck & Für stGmbH & Co. KG,St eeger
St raße 17, 425 51Velbert, Germany
Hella KGaA Hueck & Co., Rixbe cker Straße 75,
59552 Lipp stadt, Germany
Re mo telocking sy stem control unit
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Leopold Kostal GmbH & Co. KG, Hauert 11 ,
44 227 Dortmund, Germany Continental
Automotive GmbH, Siemens‐
st ra ße 12, 93055 Regensbu rg, Germany
Aeri al modules
Hirschmann Car Communication GmbH,
St utt garter Straße 45-51 ,72 654 Nec kartenzlin‐
ge n, Ge rmany
Ka thre in Au tomotive GmbH & Co. KG,Rö mer‐
ri ng 1,3113 7 Hildesheim, Germany
Door handles with near-field communication
function
Huf Hülsbeck & Für stGmbH & Co. KG,St eeger
St raße 17, 425 51Velbert, Germany
Garage door opener
GenteX Corporation, 600 North Centennial
St reet, Zeeland MI 49464, USA
Sensor for in terior moni toring
META Sy stems, Via Galimbe rti 9, 42 124Re ggio
Emilia, Italy
Ra dar senso rs
Au toliv Electronics ASP Inc., 26545 American
Drive, Southfield, MI 48034, USA General no
tes21