2019 MERCEDES-BENZ EQC SUV oil

R
The electric parking brake is not applied. Driving and driving saf
ety sy stems Driving sy
stems and your responsibility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are aids
and do not relie ve you of your responsibility per‐
ta ining toroad traf fic la w.Pay attention tothe
traf fic conditions at all times and inter vene
when necessa ry. Be aware of the limitations
re ga rding the safe use of these sy stems. Information on
radar and ultrasonic senso rsSome driving and driving sa
fety sy stems use
ra dar or ultrasonic sensors tomonitor the area
in front of, behind or next totheve hicle (depend‐
ing on theve hicle's equipment).
Depending on theve hicle's equipment, thera dar
sensors are integ rated behind the bumpers
and/or behind the Mercedes star. The ultrasonic
sensors are located in the front and rear bump‐
ers. Keep these parts free of dirt, ice and slush (/
page 469). The sensors must not be cov‐
ered, forex ample bybicycle rack s, overhanging
loads, sticke rs,fo il or foils toprotect against
st one chipping. Additional license plate brac kets
can li kewise impair the function of the ultrasonic
sensors. In theeve nt of dama getothe bumpers
or radiator grille, or following a collision impact‐
ing the bumpers or radiator grille, ha vethe func‐
tion of the sensors checked at a qualified spe‐
cialist workshop. If the sensors are damaged,
some driving sy stems and driving saf ety sy stems
may no longer function properly. Overview of driving sy
stems and driving
saf ety sy stems In
this section, you will find information about
th efo llowing driving sy stems and driving saf ety
sy stems:
R 360° Camera (/ page 235)
R ABS (Anti-lock Braking System)
(/ page 198)
R Active Dis tance Assi stDISTRONIC
(/ page 212) R
Adaptive Brake Lights (/ page 208)
R Active Brake Assi st (/ page 202)
R Active Lane Keeping Assist (/ page 253)
R ATTENTION ASSIST (/ page245)
R BAS (Bra keAssist System) (/ page198)
R Hill Start Assist (/ page 224)
R EBD (Elect ronic Brakeforc eDistribution)
(/ page 201)
R ESP ®
(Elect ronic Stability Program)
(/ page 198)
R ESP ®
Crosswind Assist (/ page 201)
R ESP ®
trailer stabilisation (/ page 201)
R Speed Limit Assist (/ page246)
R Active Speed Limit Assi st (/ page 216)
R HOLD fu nction (/ page 225)
R STEER CONTROL (/ page 202)
R Active Steering Assist with rescue lane func‐
tion (/ page219)
R Limi ter (/ page 209)
R Active Emergency Stop Assist (/ page 222) Driving and parking
197

R
the windscreen wiper switch is in position
g.
R theke y is at a minimum dis tance of 3 m
aw ay from theve hicle, otherwise theta ilgate
could open unin tentionally.
R in car washes with a con veyo r sy stem: neu‐
tral iis engaged.
% In car washes with a con veyo r sy stem: if you
wo uld like tolea vetheve hicle while it is
being washed, make sure theke y is located
in theve hicle. The park position jisother‐
wise automatically engaged.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith circu‐
lar jet nozzles
The wate r jet of a circular jet nozzle (dirt
grinder) can cause extern ally invisible dam‐
age tothe tyres or chassis parts.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use high-pressure cleaners with
circular jet nozzles toclean theve hicle. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R keep theke y at least 3 m away from theve hi‐
cle. Otherwise theta ilgate could open unin‐
te ntional ly.
R maintain a dis tance of at least 30 cm tothe
ve hicle. R
vehicles with deco rative foil: parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60 °C.
R obser vethe information on the cor rect dis‐
ta nce in the equipment manufacturer's oper‐
ating instructions.
R do not point the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, slits, electrical components, bat teries,
light bulbs and ventilation sl ots. Wa
shing theve hicle byhand Obser
vethe legal requirements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. 464
Maintenance and care

Note
s on paint work/matt finish paint workcare Obser
vethefo llowing information: Cleaning and car
eA voiding paintwork damage
Pa intwork R
Insect remains: soak with insect remo ver and rinse off the
trea ted areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Tree resin, oils, fuels and greases: remo veby rubbing gen‐
tly wi tha clo thsoaked in petroleum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp clo thand
clean water.
R Tarst ains: use tarre mo ver.
R Wax: use silicone remo ver. R
Do not attach sticke rs,fi lms or similar materials.
R Remo vedirt immediatel y,where possible. 466
Maintenance and care

Cleaning and car
eA voiding paintwork damage
Matt finish
Only use care products appr ovedfo r Mercedes-Benz. R
Do not polish theve hicle and light-alloy wheels.
R Only use car washes that cor respond tothe latest engi‐
neering standards.
R Do not use car wash programmes with a final hot wax
treatment.
R Do not use paint cleane rs, buf fing or polishing products,
gl oss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐ wo
rkcare" (/ page 466). They also apply to
matt decorative foils. Maintenance and care
467

Obser
vethefo llowing information: Cleaning
Avoiding dama getothe decorative foil
R For cleaning, use plenty of water and a mild cleaning agent without
additives or abrasive substances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediately, where possible, whilst avoiding rubbing
to o hard. There is otherwise a risk of damaging the decorative foil
ir re parably.
R Ifth ere is dirt on thefinish or if the decorative foil is dull: use the
Pa int Cleaner recommended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and rinse off the treated
areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Toprev ent waterst ains, dry a foil-wrapped vehicle with a soft,
absorbent clo thafte reve rycar wash. R
The service life and colouring of decorative foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po lishing will ha vethe ef fect of
shining thefo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative foils with wax.Pe rm anent
st ains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer. In
the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil. %
Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. 468
Maintenance and care

Note
s on cleaning and car eA voiding vehicle damage
Ve hicle soc ket
(high-volta gebat‐
te ry Use clean
water and a soft clo thtoclean theve hicle soc ket. Do not use a high-pressu recleaner or cleaning agents (e.g.
soap).
Senso rs
Cleanthe sensors in the front and rear bumper and in the
ra diator grille with a soft clo thand car shampoo. When using a high-pressure cleaner, main
tain a minimum dis‐
ta nce of 30 cm.
Re versing camera
and 360° Camera R
Open the camera co ver with the multimedia sy stem
(/ page 238) .
R Use clean water and a soft clo thtoclean the camera lens. Do not use a high-pressure cleaner.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. 47 0
Maintenance and care

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing information: Cleaning and car
eA voiding vehicle damage
Seat belts Clean with lukewarmand soapy water. R
Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toove r 80 °C or
ex posing them todirect sunlight.
Display Cleanthe sur face carefully wi tha mic rofibre clo thand a suit‐
able display care product (TFT/LCD). R
Swit choff the display and let it cool down.
R Do not use any other cleaning products.
Plastic trim R
Clean with a damp microfibre clo th.
R For heavy soiling: use care product recommended for
Mercedes-Benz. R
Do not attach sticke rs,fi lms or similar materials.
R Do not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim. Maintenance and care
471

Cleaning and car
eA voiding vehicle damage
Re alwo od/t rim ele‐
ments R
Clean wi tha mic rofibre clo th.
R Blackpiano-lac quer look: clean with a damp clo thand
soapy water.
R For heavy soiling: use care product recommended for
Mercedes-Benz. Do not use sol
vent-based cleaning agents, polishes or waxes.
Ro of lining
Clean with a brush or dry shampoo.
Carpet Use carpet andtextile cleaning agents recommended for
Mercedes-Benz.
Genuine leather
seat co vers R
Clean with a damp clo thand then wipe with a dry clo th.
R Leather care: use leath er care agentsthat ha vebeen rec‐
ommended for Mercedes-Benz. R
Do not allow th e leathertobecome too damp.
R Do not use a microfibre clo th.
DINAMICA seat cov‐
ers Clean with a damp clo
th.D o not use a microfibre cloth.
Imitation leather
seat co vers Clean with a damp clo
thand 1% soapy water. Do not use a microfibre clo th.
Clo thseat co vers
Clean with a damp mic rofibre clo thand 1% soapy water and
allow todry. 472
Maintenance and care