2019 MERCEDES-BENZ EQC SUV check engine

#
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Electric
vehicles ha vean electric mo tor.The
electric mo tor's energy supply is pr ovided bythe
high-voltage on-board electrical sy stem. &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
The vehicle's high-voltage on-board electrical
sy stem is under high voltage. If you modify
co mp onent parts in theve hicle's high-volt‐
age on-board electrical sy stem or touch dam‐
aged co mponent parts, you may be electro‐
cuted. The co
mponent parts in theve hicle's high-
vo ltage on-board elect rical sy stem may be
damaged in an accident, although the dam‐
age is not visible. #
Never car ryout changes on the high-
vo ltage on-board elect rical sy stem. #
Neverto uch co mponent parts in the
high-voltage on-board electrical sy stem. #
After an accident, do not touch any
high-voltage co mponents. #
After an accident, ha vetheve hicle
transpor tedaw ay. #
Have the high-voltage on-board electri‐
cal sy stem checked at a qualified spe‐
cialist workshop. The components of
the high-voltage on-board
electrical sy stem are mar ked with yellow warn‐
ing sticke rs. The cables of the high-voltage on-
board electrical sy stem are orange. Ve
hicles with an electric mo torge nerate signi fi‐
cantly less vehicle noise emissions than vehicles
with combustion engines. As a result, your vehi‐
cle may not be heard by otherroad users in cer‐
ta in situations. This can happen, forex ample,
when you are parking and your vehicle is not
seen by otherroad users. This requiresyouto
adopt a particular lyanticipatory driving style, as
it is necessary toallow forth e possibility that
ot her road users may beha veunpredic tably. 20
General no tes

The component parts in
theve hicle's high-
vo ltage on-board elect rical sy stem may be
damaged in an accident, although the dam‐
age is not visible. #
Never car ryout changes on the high-
vo ltage on-board elect rical sy stem. #
Neverto uch co mponent parts in the
high-voltage on-board electrical sy stem. #
After an accident, do not touch any
high-voltage co mponents. #
After an accident, ha vetheve hicle
transpor tedaw ay. #
Have the high-voltage on-board electri‐
cal sy stem checked at a qualified spe‐
cialist workshop. Re
quirements:
R The 6 restra int sy stem warning lamp
lights up in the instrument clus ter,e.g. af ter
an accident.
R The vehicle is badly damaged, e.g. af ter an
accident, and there stra int sy stem compo‐
nents ha venot been trig gered. Operating
the high-voltage disconnect
device
On lydisconnect the drive sy stem manually in
th e abo ve-mentioned situations. #
Switch off the ignition. #
Shift the transmission toposition j. #
Apply the electric parking brake. #
Secure theve hicle against rolling away. #
Open the bonn et. 1
High-voltage disconnect device label on the
engine compartment co ver #
Using bo thhands, reach into there cesses of
th e engine compartment co ver. #
Lift the engine compartment co ver and pull it
out of the engine compartment in the direc‐
tion of the ar row. #
Place the engine compartment co verto one
side. Driving and parking
15 9

Any fu
rther starts with th e DigitalVehicle
Key
The key is not needed for any fur ther starts. #
Place the mobile phone or the Digital Vehicle
Ke yst icke r in the mar ked space 1. #
Start theve hicle using thest art/ stop button.
The õ display appears in the multifunction
display: theve hicle can be driven.
The "Digital Vehicle Key" service can be deacti‐
va ted in Mercedes me connect at http://
www.mercedes.me. The function is then deacti‐
va ted in the mobile phone via an online connec‐
tion. If connection tothe Internet is not possible,
e.g. af terth e mobile phone or the Digital Vehicle
Ke yst icke r has been stolen, theke y function can
be deacti vated at a Mercedes-Benz service
centre.
St arting theve hicle in emer gency operation
mode
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction displa
y,yo u can start theve hicle in emer gency
operation mode. #
Makesure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2onthe
symbol 3.
The vehicle will start af ter a short time. When
youre mo vetheke y1 from the
mar ked space 2theve hicle can be driven.
Fo r fur ther engine starts ho wever,ke y1
must be located in mar ked space 2on sym‐
bol 3during the entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal. Driving and parking
16 5

#
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display in the
instrument clus ter (/ page 329).
The coolant temp erature must be below
40 °C. #
Slowly turn cap 1anti-clockwise torelie ve
ov erpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. #
Ifth e coolant le vel is below the mar ker bar
2, visit a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre. Only ha ve
coolant checked or refilled at a qualified spe‐
cialist workshop. To
pping up the windsc reen washer sy stem &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. drive sy stem and
ra diator. #
Allow the drive sy stem tocool down
and only touch the component parts
described belo w. &
WARNING Risk of inju rydue to ov erhea‐
te d drive sy stem
If yo u open the bonn etwhen the drive sys‐
te m has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
ove rheated drive sy stem tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the bonn etclosed and
call thefire service. &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. 462
Maintenance and care

Display messages
Possible causes/consequences and M
MSolutions
& Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.
When the high-voltage battery is suf ficiently charge d, pre-entry climate control is operational again. Drive sy
stem Display messages
Possible causes/consequences and M
MSolutions
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed thest art/ stop button while driving. #
Toswitch off the drive sy stem while driving, see (/ page163).
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEEngine dama gedue toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Have the cooling sy stem checked at a qualified specialist workshop. Display messages and
warning/indicator lamps 557

Switching on/off .................................
15 0
THERMOTRONIC contro l panel ............15 0
Ve ntilating theve hicle (con venience
opening) ................................................ 89
Climate style
Fu nction ............................................... 151
Coat hook on the tailgate ...................... .122
Cock pit......................................................... 6
Overview ................................................. 6
Co ffee cup symbol
see ATTENTION ASSIST
Combination switch ................................13 5
Compass .................................................. 385
Compu ter
see On-board computer
Connection status
Displ aying ............................................ 430
Overview ............................................ .430
Connectivity Switching transmission of theve hicle
position on/off .................................... 331 Contacts
................................................... 399
Calling up ............................................ 400
Deleting ............................................... 402
Deleting favo urites .............................. 402
Downloading (from mobile phone) ...... 400
Importing ............................................ .401
Importing (o verview) ............................ 401
Information .......................................... 399
Making a call ...................................... .401
Na me form at ...................................... .400
Options ................................................ 401
Saving as a favo urite .......................... .402
Selecting options for suggestions ........ 402
St oring .................................................4 01
Con venience closing ................................. 89
Con venience opening ................................ 89
Coolant (engine) Check le vel .......................................... 461
No tes ................................................... 514
Copyright .................................................. .29
Cornering light ........................................ .137
Cr aw ler mode .......................................... 226
Fu nction/no tes ................................... 226 Cross
Traf fic Alert .................................. .244
Crosswind Assist Function/no tes ................................... 201
Cruise control .......................................... 208
Ac tivating ............................................ .210
Buttons ................................................ 210
Calling up a speed .............................. .210
Deactivating ......................................... 210
Fu nction .............................................. 208
Re quirements ...................................... 210
Selecting .............................................. 210
Setting a speed .................................... 210
St oring a speed .................................... 210
Sy stem limitations ...............................2 08
Cup holder ................................................ 12 6
Fitting/removing (centre console) ....... 12 6
Re ar .................................................... .127 D
Damage de tection (pa rked vehicle) .......196
Dash cam Starting/ending a video recording ...... 389
Dashboard see Co ckpit 588
Index