2019 MERCEDES-BENZ EQC SUV Owners Manual

#
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display in the
instrument clus ter (/ page 329).
The coolant temp erature must be below
40 °C. #
Slowly turn cap 1anti-clockwise torelie ve
ov erpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. #
Ifth e coolant le vel is below the mar ker bar
2, visit a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre. Only ha ve
coolant checked or refilled at a qualified spe‐
cialist workshop. To
pping up the windsc reen washer sy stem &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. drive sy stem and
ra diator. #
Allow the drive sy stem tocool down
and only touch the component parts
described belo w. &
WARNING Risk of inju rydue to ov erhea‐
te d drive sy stem
If yo u open the bonn etwhen the drive sys‐
te m has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
ove rheated drive sy stem tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the bonn etclosed and
call thefire service. &
WARNING Risk offire and injury from
windsc reen washer concentrate
Wi ndsc reen washer concentrate is highly
fl ammable. 462
Maintenance and care

#
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. #
Remo vecap 1bytheta b. #
Top up thewa sher fluid. Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. To
avo id damage to yourvehicle when using a
car wash, ensure thefo llowing beforehand:
R Active Dis tance Assi stDISTRONIC and the
HOLD function are deactivated.
R the 360° Camera or there ve rsing camera is
switched off.
R the side windo wsand sliding sun roof are
comple tely closed.
R the blo werfo rth eve ntilation/heating is
switched off. Maintenance and care
463

R
the windscreen wiper switch is in position
g.
R theke y is at a minimum dis tance of 3 m
aw ay from theve hicle, otherwise theta ilgate
could open unin tentionally.
R in car washes with a con veyo r sy stem: neu‐
tral iis engaged.
% In car washes with a con veyo r sy stem: if you
wo uld like tolea vetheve hicle while it is
being washed, make sure theke y is located
in theve hicle. The park position jisother‐
wise automatically engaged.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith circu‐
lar jet nozzles
The wate r jet of a circular jet nozzle (dirt
grinder) can cause extern ally invisible dam‐
age tothe tyres or chassis parts.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use high-pressure cleaners with
circular jet nozzles toclean theve hicle. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R keep theke y at least 3 m away from theve hi‐
cle. Otherwise theta ilgate could open unin‐
te ntional ly.
R maintain a dis tance of at least 30 cm tothe
ve hicle. R
vehicles with deco rative foil: parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60 °C.
R obser vethe information on the cor rect dis‐
ta nce in the equipment manufacturer's oper‐
ating instructions.
R do not point the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, slits, electrical components, bat teries,
light bulbs and ventilation sl ots. Wa
shing theve hicle byhand Obser
vethe legal requirements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. 464
Maintenance and care

#
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois. Take care not topoint
th ewate r jet directly towa rdsth e air inlet
grille below the bonn et. Maintenance and care
465

Note
s on paint work/matt finish paint workcare Obser
vethefo llowing information: Cleaning and car
eA voiding paintwork damage
Pa intwork R
Insect remains: soak with insect remo ver and rinse off the
trea ted areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Tree resin, oils, fuels and greases: remo veby rubbing gen‐
tly wi tha clo thsoaked in petroleum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp clo thand
clean water.
R Tarst ains: use tarre mo ver.
R Wax: use silicone remo ver. R
Do not attach sticke rs,fi lms or similar materials.
R Remo vedirt immediatel y,where possible. 466
Maintenance and care

Cleaning and car
eA voiding paintwork damage
Matt finish
Only use care products appr ovedfo r Mercedes-Benz. R
Do not polish theve hicle and light-alloy wheels.
R Only use car washes that cor respond tothe latest engi‐
neering standards.
R Do not use car wash programmes with a final hot wax
treatment.
R Do not use paint cleane rs, buf fing or polishing products,
gl oss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐ wo
rkcare" (/ page 466). They also apply to
matt decorative foils. Maintenance and care
467

Obser
vethefo llowing information: Cleaning
Avoiding dama getothe decorative foil
R For cleaning, use plenty of water and a mild cleaning agent without
additives or abrasive substances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediately, where possible, whilst avoiding rubbing
to o hard. There is otherwise a risk of damaging the decorative foil
ir re parably.
R Ifth ere is dirt on thefinish or if the decorative foil is dull: use the
Pa int Cleaner recommended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and rinse off the treated
areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Toprev ent waterst ains, dry a foil-wrapped vehicle with a soft,
absorbent clo thafte reve rycar wash. R
The service life and colouring of decorative foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po lishing will ha vethe ef fect of
shining thefo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative foils with wax.Pe rm anent
st ains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer. In
the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil. %
Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. 468
Maintenance and care

Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or wiper blades,
you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. Obser
vethefo llowing information: Note
s on cleaning and car eA voiding vehicle damage
Wheels/rims Usewate r and acid-free wheel cleaners. R
Do not use acidic wheel cleaners toremo vebrake dust.
This could damage wheel bolts and brake components.
R Toavoid cor rosion of the brake discs and brakepads, drive
th eve hicle for a few minutes af ter cleaning before parking
it. The brake discs and brakepads warm up and dry out.
Wi ndo ws
Clean windowsinside and outside with a damp clo thand with
a cleaning agent recommended for Mercedes-Benz. Do not use dry clo
ths or abrasive or sol vent-based cleaning
agents toclean the inside of windo ws.
Wi per blades
Fold out the wiper blades and clean them using a damp clo th.D o not clean the wiper blades too of ten.
Ex terior lighting
Cleanthe lenses with a wet sponge and mild cleaning agent,
e.g. car sha mpoo. Only use cleaning agents or cleaning clo
thsth at are suitable
fo r plast ic lenses. Maintenance and care
469