2019 MERCEDES-BENZ EQC SUV USB

Fa
ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash
drive or MP3 pla yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
is sent tothird parties only at your requ est, par‐
ticular lywhen you use online services in accord‐
ance with the settings that you ha veselected. Yo
u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐ bac
k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe 28
General no tes

St
ow age spaces in theve hicle interior Overview of
the front stowage compa rt‐
ments 1
Stow age space in the doors
2 Stow age compartment in the armrest with a
multimedia and USB connection
3 Stow age compartment in the front cent re
console wi tha USB connection and charging
module for wireless charging of a mobile
phone (not available in all countries)
4 Glovecompa rtment Locking/unlo
cking thegl ove compa rtment #
Turn the emer gency key a quarter turn clock‐
wise 2(to lock) or anti-clockwise 1(to
unlock). Opening
the spectacles compa rtment #
Press button 1.
Opening the stowage compa rtment in the
re ar armrest 11 4
Seats and stowing

%
During synchronisation the profile lis tand
th e profile functions are bloc ked.
% Note on data pr otection: ifyo u do not wish
to share your data with Mercedes me, make
sure that the automatic synchronisation is
switched off and do not select Synchronise
profiles now .
Showing the profile selection when entering
Re quirements:
R Atleast one profile has been created.
Multimedia sy stem:
4 © 5
f Profiles
If th e option is activated, you can see a profile as
soon as youget in. #
Select General settings. #
Activate Show profile selection when enter-
ing .
When theve hicle is star ted, the media dis‐
play sho wsthe active profile. Themes
Overview of
themes
Yo u can configure theve hicle settings according
to yo ur preferences and sa veas a theme. A
th eme can be called up any time via the home
screen. There is then no need tomake the
desired settings again.
There are pre-defined themes available, e.g.
Journe y,Efficiency and Lounge.
Example for the use of themes
Fo rre cur ring driving situations, su chas long
drives on the mo torw ay,yo u can sa veyour pre‐
fe rred settings in a theme in theve hicle.
Yo u can sa vethefo llowing settings in a theme,
fo rex ample:
R Displa ys(e.g. navigation map or tach ome ter)
R Prefer redra dio station
R Favo ured drive program
These settings are sa ved under the name you
wish when setting up a theme (/ page313). On
th e next mo torw ay jou rney yo u can select this
th eme and thereby restore your settings. Content of a
theme
Depending on vehicle equipment thefo llowing
settings can be sa ved in a theme:
R Setting of the Instrument Display
(/ page 263)
R Setting of the Head-up Display (/ page273)
R Setting of the ambient lighting (/ page141)
R Active audio sou rce, e.g. radio or USB
R Starting sc reen forth e media display
R Visual style (/ page 329)
R DYNA MIC SELECT drive program
(/ page 172)
R Navigation sy stem settings
% Atheme conta insthe cur rently acti veset‐
tings in theve hicle.
Calling up themes
Multimedia sy stem:
4 © #
When the home screen is shown, swipe up
until THEMES appears. #
Select a theme. 312
MBUX multimedia sy stem

Importing/exporting data
* NO
TELoss of da tadue topremature
re mo val #
Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data. Re
quirements:
R The vehicle is stationar y.
R The ignition is switched on.
R A USB device is connected.
Multimedia sy stem:
4 © 5
Settings 5
System
5 System backup #
Select Import data orExport data.
Importing #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta originates from ano
ther vehicle, this is recog‐
nised du ring da tareading. #
Con firm the prom pt.
The files are impor ted. The multimedia sy stem is
re star ted once the data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish tocar ryout theex port. #
Confirm the prom pt.
The data is expor ted. The data export may
ta ke several minutes.
% After successful export, the data is sa ved in
th e "MyMercedesBac kup" directory which
can be found on thestorage medium. Ac
tivating/deactivating PIN pr otection Re
quirements:
R Tounlo ckthe PIN: there is an Internet con‐
nection.
R A Mercedes me account exists at http://
www.me rcedes.me.
R An individual user profile is active
(/ page 311).
Multimedia sy stem:
4 © 5
Settings 5
System
5 PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . MBUX multimedia sy
stem 335

#
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Protect data export .
Ac tivate or deacti vate the function.
Un blocking the PIN via the Mercedes me por‐
tal
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a
single-use password sent to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN. Software upda
teInformation on software upda
tes
A software upda teconsi sts of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the update R
Activation of the update byrestarting the
sy stem
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software updates Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Owner's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps %
Installation can take several minutes and
cancellation is not possible. If you do not
ins tallth e software updates then thest atus
of your vehicle will not be up-to-date. During
th e ins tallation, individual functions or con‐ trol elements are not
available or on lyavaila‐
ble toa limited deg ree.
Ad vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order toimpr oveth equ ality of our services
yo u will recei vefuture updates foryo ur multime‐
dia sy stem, the Mercedes me connect services
and your vehicle's communication module.
These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in
many cases, ins talled automaticall y.Yo u can
monitor thest atus of your updates at any time
on the Mercedes me por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R con veniently recei vesoftware update s via
th e mobile phone network
R impr ovesth equ ality and availability of
Mercedes me connect services
R keeps your multimedia sy stem and communi‐
cation module up-to-date 336
MBUX multimedia sy stem

Fo
rth e destination you can en ter an addre ss, a
POI or a 3 wordaddress.
% Enter a 3 wordaddress (/ page 350). #
Select country indicator 1.#
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no results,
enter the destination in the input line. The
entry order is not releva nt, e.g. stre et and
to wn. Use the functions described forth e on-
board sear ch.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displ ayed.
Selecting pr evious destinations
Re quirements:
R Prev ious destinations are stored.
R For destination sug gestions: you ha vecre‐
ated a profile (/ page 310).
R The Allow destination suggestions option is
switched on (/ page 315). R
The multimedia sy stem has already gathered
suf ficient da tain order toshow destination
suggestions.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 PREV. DESTINATIONS
The following ent ries can be selected in the pre‐
vious destinations:
R Destination suggestions (/ page371)
R Destinations
R Routes #
Select the destination or route
The destination address is shown. The route
can be calculated.
% You can sa vea pr evious destination or a des‐
tination suggestion as a favo urite
(/ page 371).
Yo u ha vefast access tothe destinations via
th efa vo urites (/ page 351).
Selecting a POI
Requ irements: R
For use of personal POIs: a USB device is
connected wi th the multimedia sy stem.
R Personal POIs with the GPS Ex change form at
(.gpx) ha vebeen sa ved in the "PersonalPOI"
fo lder on the USB device.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 POIS
Sear ching using categories (no route guid‐
ance) #
Select the categor y.
or #
Select All categories. #
Select the category and the sub-category (if
av ailable).
The sear chtake s place in the vicinity of the
ve hicle's cur rent position. The sea rchre sult
are sor tedby distance in ascending order.
The POIs show thefo llowing information:
R direction of the linear dis tance tothe POI
(ar row)
R name of POI 348
MBUX multimedia sy stem

To
use: the display button is off. The route
ta ke s into account roads in the selected
count rywhich requireyouto pay a time-
based fee (vignette). A vignette allo wsforthe
use of a route network for a limi ted time
period.
% These route options are not available in
eve rycountr y.
Selecting notifications for the route
Re quirements:
R For an audible indication when approach‐
ing a personal POI: the USB device conta ins
personal POIs.
R The USB device is connec ted with the multi‐
media sy stem.
R The category in which the personal POI
belongs is activated. Multimedia sy
stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Announcements #
Switch No driving recomm. on or off.
No navi gation announcements are issued
when the display button is switched on. #
Toselect a navigation announcement:
select an option #under theDRIVING REC-
OMMEND. category.
The following options are available:
R Acoustic signal only
In place of the spoken navigation
announcement you hear a gong. The
gong signals an upcoming driving
manoeuv reand also sounds during the
driving manoeuvre.
R Reduced driving recomm.
If a navigation announcement is available,
yo u hear a brief announcement, e.g. "turn
ri ght".
R Detailed driving recomm. If a navigation announcement is
available
and theAnnounce street names option is
switched on, you hear a co mplete
announcement, e.g. "In 200 m at the end
of thest re et turn right into Station Road". #
Tohave stre et names announced during
a driving manoeuvre: switch onAnnounce
street names. #
Select Reduced driving recomm. orDetailed
driving recomm..
The name of thest re et into which you should
turn is announced.
% The options in theDRIVING RECOMMEND.
category are not available in everycountry
and in all languages.
Selecting messages forTRAFFIC #
Activate a messa ge.
The display button is activated.
The following options are available:
R Traffic incidents
Traf fic incidents are announced, e.g.
ro adwor ksand road bloc ks. 360
MBUX multimedia sy stem

Showing a
stored route on the map
Re quirements:
R A USB device with stored routes is connec‐
te d with the multimedia sy stem
(/ page 440).
R The route is stored in the "Routes" folder
with the GPS Ex change form at (.gpx).
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 STORED ROUTES #
Select a route. #
Select Display on the map .#
Movethe map (/ page 380).
St arting a sa vedro ute
Re quirements:
R A USB device with stored routes is connec‐
te d with the multimedia sy stem
(/ page 440).
R The route is stored in the "Routes" folder
with the GPS Ex change form at (.gpx). Multimedia sy
stem:
4 © 5
Navigation 5
ª Where to?
5 STORED ROUTES #
Select a route. #
Select Start route guidance from the begin-
ning orStart route guidance from current
location.
Ro ute guidance starts.
% The route can be sa ved with finthe
menu (/ page 352).
Re cording a route
Re quirements:
R A USB device is connec ted with the multime‐
dia sy stem (/ page440).
Mul timedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 STORED ROUTES #
Tostart recording: selectStart to record
new route.
A redre cording symbol is shown.
The route is stored on the USB device. #
Tosto pre cording: selectEnd recording.
Saving a recorded route
Re quirements:
R A USB device is connec ted with the multime‐
dia sy stem (/ page440).
Mul timedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 STORED ROUTES #
Select a route. #
Select f. #
Select Save in "Previous destinations" .
The route is stored in the "Pr evious destina‐
tions" memo ryand can be called up from
th ere forro ute guidance.
Editing a storedro ute
Re quirements:
R A USB device with stored routes is connec‐
te d with the multimedia sy stem
(/ page 440). 364
MBUX multimedia sy stem