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If your vehicle becomes stuck in snow,
mud, sand, etc., then you may attempt
to rock the vehicle free by moving it
forward and backward.
Turn off the traction control system to
become unstuck to allow the tires to
spin enough to remove the vehicle from
the obstruction. (For details, see
Traction control system" on page 175
in Section 1−7.)
CAUTION
Do not attempt to rock the vehicle
free by moving it forward and back-
ward if people or objects are any-
where near the vehicle. During the
rocking operation the vehicle may
suddenly move forward or backward
as it becomes unstuck, causing injury
or damage to nearby people or ob-
jects.
NOTICE
If you rock your vehicle, observe the
following precautions to prevent dam-
age to the transmission and other
parts.
Do not depress the accelerator ped-
al while shifting the selector lever
or before the transmission is com-
pletely shifted to forward or reverse
gear.
Do not race the engine and avoid
spinning the wheels.
If your vehicle remains stuck after
rocking the vehicle several times,
consider other ways such as tow-
ing.
CY40012
(a) Towing with wheel lift type truck
From front
From rear
(b) Using flat bed truck
Two−wheel drive models
If your vehicle becomes stuck If your vehicle needs to be
towed
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406
CY40013
(b) Using flat bed truckFrom rear From front
(a) Towing with wheel lift type truck
Four−wheel drive models
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or
commercial tow truck service, tow your
vehicle carefully in accordance with the
instructions given in Emergency
towing" on page 408 in this Section.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver. TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.
CAUTION
Vehicles with rear height control air
suspension: When your vehicle is
towed, put the vehicle height in the
N" (normal) mode and push the
HEIGHT CONTROL OFF" switch to
turn off the rear height control air
suspension. Otherwise, the vehicle
height may be changed in the auto-
matic leveling function, resulting in
accident. For details, see Rear
height control air suspension" on
page 191 in Section 1−7.
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407
Two−wheel drive models
(a) Towing with wheel lift type truck
From frontUse a towing dolly under the
rear wheels.
NOTICE
Never tow a vehicle from the front
with the rear wheels on the ground,
as this may cause serious damage to
the transmission.
From rear Place the engine switch in the
ACC" position.
NOTICE
When lifting wheels, take care to
ensure adequate ground clearance
for towing at the opposite end of
the raised vehicle. Otherwise, the
bumper and/or underbody of the
towed vehicle will be damaged dur-
ing towing.
Do not tow with the key removed or
in the LOCK" position, as the
steering lock mechanism is not
strong enough to hold the front
wheels straight while towing.
(b) Using flat bed truck Four−wheel drive models
(a) Towing with wheel lift type truck
FULL−TIME FOUR WHEEL DRIVE
MODELS
Use a towing dolly under the wheels not
lifted by the truck.
MULTI−MODE FOUR WHEEL DRIVE
MODELS
From front
Use a towing dolly under the
rear wheels.
NOTICE
Never tow a vehicle from the front
with the rear wheels on the ground,
as this may cause serious damage to
the transmission.
From rear We recommend using a tow-
ing dolly under the front wheels. If you do
not use a towing dolly, place the engine
switch in the ACC" position, put the
transmission in N" and the multi−mode
control switch knob in H2".
NOTICE
When lifting wheels, take care to
ensure adequate ground clearance
for towing at the opposite end of
the raised vehicle. Otherwise, the
bumper and/or underbody of the
towed vehicle will be damaged dur-
ing towing.
Do not tow with the key removed or
in the LOCK" position when tow-
ing from the rear without a towing
dolly. The steering lock mechanism
is not strong enough to hold the
front wheels straight.
(b) Using flat bed truck
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408
CY40014
(c) Towing with slingtype truck
All models
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
CY40061
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to one of the emergency towing
eyelets under the front of the vehicle.
Use extreme caution when towing the
vehicles.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
Never tow a vehicle from the rear
with four wheels on the ground.
This may cause serious damage to
the transmission.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hard−surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
Emergency towing
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409
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelet provided.
Before towing, release the parking brake
and put the transmission in N". The en-
gine switch must be in ACC" (engine off)
or ON" (engine running).
Four−wheel drive modelsOn multi−mode
four−wheel drive models, put the multi−
mode control switch knob in H2". On full−
time four−wheel drive models, unlock the
center differential.
CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
Emergency towing eyelet
precautions
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410
The following methods are effective to
get out when your vehicle is struck in
mud, sand or other condition from
which the vehicle cannot be driven out
under its own power. Use extreme cau-
tion when towing vehicles. In addition,
keep away from the vehicles and towing
cable or chain when towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
CY40015
If you cannot shift the selector lever
out of the P" position to other posi-
tions even though the brake pedal is
depressed, use the shift lock override
button as follows:1. Turn the engine switch to the LOCK" position. Make sure the
parking brake is set.
2. Pry up the cover with a flathead screwdriver or equivalent.
CY40016
3. Insert the screwdriver or equivalentinto the hole to push down the shift
lock override button. You can shift
out of the P" position only while
pushing the button.
4. Shift into the N" position.
5. Insert the cover.
6. Start the engine. For your safety, keep the brake pedal depressed.
Be sure to have the system checked by
your Toyota dealer as soon as possible.
Tips for towing a stuck
vehicle If you cannot shift automatic
transmission selector lever
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411
You can purchase a new key at your
Toyota dealer if you can give them the
key number and master key.
Even if you lose only one key, contact
your Toyota dealer to make a new key. If
you lose all your master keys, you cannot
make new keys; the whole engine immobi-
lizer system must be replaced.
See the suggestion given in Keys" on
page 12 in Section 1−2.
If your keys are locked in the vehicle and
you cannot get a duplicate, many Toyota
dealers can still open the door for you,
using their special tools. If you must
break a window to get in, we suggest
breaking the smallest side window be-
cause it is the least expensive to replace.
Be extremely cautious to avoid cuts from
the glass.Please contact your nearest Toyota
dealer and you can purchase a new
wireless remote control transmitter.
Have the registered identification numbers
of your transmitters deleted from your ve-
hicle by your Toyota dealer as soon as
possible to avoid the possibility of theft or
an accident. Then, have the identification
number of your new transmitter registered.
At the same time, you must bring all of
the remaining transmitters to have them
registered again as well.
If you lose your keys
If you lose your wireless
remote control transmitter
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