Page 241 of 473

240 Controls in detailUseful features1Cigarette lighter
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is located on the lower left-hand
side of the steering wheel.
1Switching on
2Switching off
3Indicator lamp
!
The lighter socket can accommodate
12V DC electrical accessories (up to a maximum
of 85 W) designed for use with the standard
“cigarette lighter” plug type. Keep in mind, how-
ever, that connecting accessories to the lighter
socket (for example extensive connecting and
disconnecting, or using plugs that do not fit prop-
erly) can damage the lighter socket. With the
socket damaged, the lighter may no longer be
able to be placed in the heating (pushed-in) posi-
tion, or the lighter may pop out too early with the
lighter not hot enough.
To help avoid damaging the cigarette lighter
socket, we recommend connecting 12V DC elec-
trical accessories designed for use with the stan-
dard “cigarette lighter” plug type to the
12V power outlet (
page 242) in your vehicle
whenever possible.
Page 242 of 473

241 Controls in detail
Useful features
Switching on
Switch on the ignition (
page 39).
Turn the switch at the tip of the stalk in
direction of arrow1.
The steering wheel is heated. Indicator
lamp3 comes on.
Switching off
Turn switch at the tip of the stalk in
direction of arrow2.
The steering wheel heating is switched
off. Indicator lamp3 goes out.For more information on the steering
wheel, see “Multifunction steering wheel”
(
page 140).
Load assist in the trunk
To facilitate trunk loading after opening the
trunk lid, use the load assist feature to
raise the retracted hardtop from its stor-
age position in the trunk.
i
The steering wheel heating is temporarily
suspended while indicator lamp3 remains on
when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
i
Indicator lamp 3 flashes or switches off
in case of power surge or undervoltage
in case of a steering wheel heating malfunc-
tion
i
The steering wheel heating switches off au-
tomatically when you remove the SmartKey from
the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 40) and open the driver’s door.
Warning!
G
To prevent injuries, make sure that there is
no possibility of body parts getting caught in
moving parts. If potential danger exists,
press the switch again. This will immediately
stop the movement of the hardtop.
Page 243 of 473
242 Controls in detailUseful features1Retracted hardtop
2Luggage cover
3Load assist button
Hardtop 1 can only be raised or lowered
when
luggage cover 2 is closed
the trunk lid is completely openedRaising the hardtop
Press button3.
Hardtop 1 rises a short distance.
Button3 comes on brightly. You can
now open luggage cover 2.
Lowering the hardtop
Close luggage cover 2.
Press button3.
Hardtop 1 lowers. Button3 is dimly
lit.
Power outlet
A power outlet is located on the right side
of the trunk.
Switch on the ignition (
page 39).
Flip up cover and insert electrical plug
(cigar lighter type).
!
Only close the trunk if the hardtop is com-
pletely lowered. Otherwise you could damage
the hardtop.
If you begin to close the trunk lid before the hard-
top is completely lowered, button3 will flash
and a warning will sound.
i
The power outlet can be used to accommo-
date electrical consumers (e.g. air pump,
auxiliary lamps) up to a maximum of 180 W.
Page 244 of 473

243 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.You can take and place telephone calls us-
ing the s and t buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(
page 165).
See separate instruction manual for in-
structions on how to operate the tele-
phone.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather, and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, weath-
er, and traffic conditions permit.
1Observe all legal requirements.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
Page 245 of 473

244 Controls in detailUseful featuresTele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the interior
rear view mirror (
page 246).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 234).
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
Page 246 of 473

245 Controls in detail
Useful features
than 10 seconds or do not come on). The
message TeleAid malfunction – Visit workshop appears for approximately 10 seconds in
the multifunction display.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 246) for instruc-
tions on initiating an emergency call man-
ually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is operational
Activation requires a subscription for
monitoring services, connection and
cellular air time.
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
TeleAid
malfunction – Visit workshop
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Page 247 of 473

246 Controls in detailUseful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close cover1 after the emergency
call is concluded.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
Page 248 of 473

247 Controls in detail
Useful features
Roadside Assistance button •
The Roadside Assistance button• is
located below the center armrest cover.
1Roadside Assistance button•
Press and hold button 1 (for longer
than 2 seconds)
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message Connecting call
will appear in the
multifunction display and the audio
system is muted.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance
Manual for more information.The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button¡).
See system self-check (
page 244) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call failed
appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing the tbutton on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the COMAND headunit.