2021 VOLKSWAGEN T-ROC Owner´s Manual

-knife on slippery roads with little grip even if the towing vehicle is equipped
with trailer stabilisation.

er
socket is being used without a trailer (e.g. for a bicycle carrier with lighting).
Retrofitting a towing bracket

Fig. 157 Dimensions and mounting points for retrofitting a towing bracket.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Volkswagen recommends having the towing bracket retrofitted by a qualified workshop. The cooling
system may need to be modified or heat shields may need to be fitted. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Dimensions
The dimensions ⇒ Fig. 157  must be observed in all cases when retrofitting a towing bracket. Always
observe the minimum distance given from the middle of the ball head Ⓓ to the surface of the road.
This also applies when the vehicle is fully laden, including maximum drawbar load.

Mounting points
879 mm
at least 65 mm
350 – 420 mm
334 mm
554 mm
1,017 mm
1,051 mm

WARNING
Electrical cables that are not connected properly or are connected incorrectly can cause faults in the
entire vehicle electronics system and also cause accidents and serious injuries.
clusters or to other unsuitable power sources. Use only suitable connectors for connection of the
trailer.


WARNING
The trailer can become detached from the towing vehicle if the towing bracket is unsuitable or
incorrectly fitted. This can cause serious accidents and fatal injuries.

Use only towing brackets which have been approved by Volkswagen for your vehicle type.
Fuel and emission control
Safety notes on handling fuel

WARNING
Incorrect handling of fuel can cause explosions, fire, serious burns and other injuries.
⇒ Switching the auxiliary heater and ventilation on and
off , the ignition, your mobile phone and other radio equipment before refuelling.

efuelling.



WARNING
Filling the tank with the wrong fuel can damage the vehicle.
uels that have been approved for the vehicle.
-approved service additives in the
approved quantity.


CAUTION
Fuel may run out of a fuel canister. This could cause fire and injuries.


Fuels can pollute the environment. Collect any service fluids that escape or are spilled and dispose of
them correctly.

The tank flap cannot be opened manually. Seek expert assistance in an emergency.
Fuel types and refuelling
Introduction
This chapter contains information on the followingsubjects:
⇒ Fuel standards 
⇒ Petrol 
⇒ Diesel 
⇒ Refuelling 
The tank flap is located at the rear right-hand side of the vehicle.
Different engines require different fuels. There is a factory-fitted sticker in the tank flap that
indicates the required fuel type for the vehicle.

Information on warning and indicator lamps that light up can be found in the section
Troubleshooting ⇒ Troubleshooting .
Fuel standards
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Petrol
EN 228
DIN 51626-1
Diesel
EN 590
EN 590
Where fuel complying with the specified standard is not available, your Volkswagen dealership or a
qualified workshop will have information on which available fuels are suitable for the vehicle.

NOTICE
Using fuel that does not comply with these standards may reduce performance and cause damage to
the engine and fuel system.

and engine failure.
Petrol
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Fill vehicles with a petrol engine only with unleaded petrol or petrol with a maximum ethanol
content of 10 % (E10) ⇒ .
Fuel grades differ according to the octane number. The vehicle may be filled with petrol that has a
higher octane number than the engine requires. However, this does not provide any advantage in
terms of fuel consumption or engine output.
The fuel quality affects the running properties, performance and service life of the engine. Refuel
with fuel that already contains suitable service additives ⇒ .
Information on the fuel standards can be found in the chapter on fuel standards ⇒ Fuel standards .

NOTICE
Errors during refuelling or unsuitable fuel additives may cause damage to the vehicle.

pecified on the pump meets the vehicle's
requirements.
-approved service additives in the approved quantity.
emergency, you have to use petrol with an octane number lower than the recommended number,
drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy
engine loads. Refuel with petrol with the correct octane number as soon as possible.
Diesel
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Fill vehicles with a diesel engine only with diesel or diesel with a maximum RME fuel content of 7 %
⇒ .
If you use diesel with a high sulphur content, the service intervals are shorter. Information on
countries where the diesel has a high sulphur content is available from your Volkswagen dealership
or a qualified workshop.
The fuel quality affects the running properties, performance and service life of the engine. Refuel
with fuel that already contains suitable service additives ⇒ .
Information on the fuel standards can be found in the chapter on fuel standards ⇒ Fuel standards .
Winter-grade diesel fuel and filter preheater system
Winter-grade diesel fuel, which can be used at temperatures below -20°C (-4°F), is available during
the cold months. In countries with different climates, diesel with a different temperature behaviour
is offered. Information is available from your Volkswagen dealership, qualified workshops and filling
stations in the respective country.
Diesel vehicles are equipped with a filter preheater system. When using winter-grade diesel fuel, the
fuel system is safe for operation at temperatures down to around -24°C (-11°F). In order to ensure
that the vehicle can also be started at low outside temperatures, Volkswagen recommends parking
the vehicle in a location that is protected from the whether, e.g. in a garage ⇒ Troubleshooting .
Misfuelling prevention device
The tank filler neck in diesel vehicles may be fitted with a misfuelling prevention device. This is
intended to help ensure that the vehicle is refuelled only using diesel filler nozzles.
If the nozzle cannot be inserted correctly into the tank filler neck, first check whether you are using a
diesel filler nozzle. When you have made sure that you are using the correct filler nozzle, move the
diesel filler nozzle to and fro slightly with light pressure. This can open the misfuelling prevention
device and make it possible to refuel the vehicle. If the misfuelling prevention device still remains
closed, go to a qualified workshop and have the system checked.
If it is necessary to refuel the vehicle using a fuel canister in the event of an emergency, the
misfuelling prevention device will not open. In order to nevertheless fill the tank with fuel, pour the
diesel into the tank extremely slowly in very small quantities.

WARNING
Incorrect refuelling can lead to fire, serious injuries and vehicle damage.
requirements.

-approved service additives in the approved quantity.

At cold temperatures, louder noises may occur in the diesel engine and the exhaust gas may be
tinged blue.
Refuelling

Fig. 158 Behind the tank flap: tank cap.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
See the section on technical data for information on filling capacities ⇒ Fuel tank capacity .
Refuelling process
button in the driver door.

it in the opening provided in the tank flap.
⇒ .



WARNING
Overfilling the fuel tank may cause the fuel to splash out and overflow. This can cause fires,
explosions and serious injuries.

Components relevant to emission control
Introduction
This chapter contains information on the followingsubjects:
⇒ Emission control with AdBlue 
⇒ Refilling AdBlue 
⇒ Catalytic converter 
⇒ Particulate filter 
⇒ Troubleshooting 
⇒ Emission control with AdBlue® 
⇒ Catalytic converter 
⇒ Particulate filter 
Information on warning and indicator lamps that light up can be found in the section
Troubleshooting ⇒ Troubleshooting .

WARNING
Engine emissions contain carbon monoxide which can cause people to lose consciousness. It can also
cause death.




WARNING
The components of the exhaust system become very hot. This can cause fires.
inflammable material underneath the vehicle, e.g. dry grass.
-corrosion coatings to the exhaust pipes, catalytic
converters, particulate filter or the heat shields.
Emission control with AdBlue®
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The SCR catalytic converter uses AdBlue® urea solution to convert nitrogen oxides into nitrogen and
water.

AdBlue® is a registered trademark and is also known as AUS32 or DEF (Diesel Exhaust Fluid).
The AdBlue® consumption figures depend on the driving style, operating temperature and ambient
temperature. The remaining range and refill quantity can be checked on the instrument cluster
display ⇒ Driving data display (multifunction display) .
The AdBlue® tank must never run empty ⇒ . As of a remaining range of approximately 2,400 km,
the instrument cluster display will indicate that the AdBlue® must be refilled ⇒ Troubleshooting .

CAUTION
AdBlue® is an irritant and corrosive fluid that can damage the skin, eyes and respiratory organs upon
contact.
instructions, it is not to be expected that a user will come into contact with AdBlue®.
other containers.

15 minutes and consult a doctor.
at least 15 minutes and consult a doctor in the case of skin irritations.
15 minutes. Do not induce vomiting unless instructed to do so by a doctor. Seek medical assistance
immediately.

NOTICE
If the AdBlue® level is too low, the vehicle cannot be restarted after the ignition has been switched
off. Starting with jump leads is also not possible.
approximately 1,000 km.


NOTICE
Improper use of AdBlue® may cause damage to the vehicle that is not covered by the warranty.
22241-1.
fuel or additives to the AdBlue®.