First read and observe the introductoryinformation and safety warnings⇒Introduction
Settings can be made in the Service menu1) depending on the vehicle equipment.
Opening the Service menu
To open the Service menu, select the Range information profile and press and hold the OK button on
the multifunction steering wheel for around four seconds. You can now navigate in the menu in the
usual way using the buttons on the multifunction steering wheel.
Resetting the service interval display
Select the Service menu and follow the instructions on the instrument cluster display.
Resetting oil change service
Select the Reset oil service menu and follow the instructions on the instrument cluster display.
Resetting driving data
Select the Reset trip menu and follow the instructions on the instrument cluster display to reset the
desired value.
Engine code
Select the Engine code menu. The engine codes are now shown on the instrument cluster display.
Setting the time
Select the Time menu and set the correct time with the arrow buttons or .
1) Only in vehicles with an Active Info Display.
Driving data display (multifunction display)
First read and observe the introductoryinformation and safety warnings⇒Introduction
The driving data display (multifunction display) shows a variety of travel and fuel consumption data.
Switching between displays
Vehicles without multifunction steering wheel:
Press the rocker switch on the wiper lever ⇒ Operating using the wiper lever .
Vehicles with multifunction steering wheel:
Press the or button ⇒ Operating using the multifunction steering wheel .
Switching between memories
Press the button on the wiper lever, or press the button on the multifunction
steering wheel.
Since start memory
In vehicles with flexible oil change service, the service intervals are calculated on an individual basis.
Technical progress has made it possible to considerably reduce servicing requirements. An oil change
service must only be carried out when required by the vehicle. The individual conditions in which the
vehicle is used and the driver's personal driving style are taken into account. The service reminder is
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km and the
remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched
on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
In the event of a due service or a due inspection, a signal tone will be given when the ignition is
switched on and the spanner symbol will be displayed for several seconds on the instrument
cluster display. One of the following displays will also appear ⇒ Fig. 19 :
Inspection now!
Oil service now!
Oil service and inspection now!
Checking service schedules
You can access the current scheduled service information when the ignition is switched on, the
engine is not running, and the vehicle is stationary:
Accessing the service schedule in the Infotainment system.
Press the button or function button.
Press the Vehicle and function buttons ⇒ Infotainment system controls and displays .
Select the Service menu option to display the service information.
Vehicles with analogue instrument cluster.
Press and hold the button in the instrument cluster ⇒ Instrument cluster until the text Service
appears in the display.
Release the button. The current scheduled service will be shown in the display.
Vehicles with digital instrument cluster.
Information on the scheduled service can be accessed only via the Service menu ⇒ Service menu .
Resetting the service interval display
If the service or the inspection was not performed by a Volkswagen dealership, the display can be
reset as follows:
Vehicles with analogue instrument cluster.
Switch off the ignition.
Press and hold the button in the instrument cluster ⇒ Instrument cluster .
Switch on the ignition again.
Release the button when one of the following messages appears on the instrument cluster
display: Reset oil service? or Reset inspection?.
Press the button on the instrument cluster ⇒ Instrument cluster to confirm.
Vehicles with digital instrument cluster.
The service interval display can be reset only via the Service menu ⇒ Service menu .
Do not reset the service interval display between service intervals otherwise incorrect data will be
shown.
If the oil change service was manually reset, the service interval display then also changes to a fixed
service interval in vehicles with flexible oil change service.
The service message will disappear after a few seconds when the engine is running, or when the
button on the wiper lever or the button on the multifunction steering wheel is pressed
⇒ Operating the instrument cluster .
If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible service, the
system cannot calculate the time at which the next service is due. The information shown in the
service interval display may therefore be incorrect. In this case, please observe the maximum
permissible service intervals ⇒ Service .
Operating the instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating using the wiper lever
⇒ Operating using the multifunction steering wheel
⇒ Button for driver assist systems
Some menu options can be accessed only when the vehicle is stationary.
e.g. temperature, rain.
As well as performing the actual control functions, these data are also used to detect and rectify
faults and help Volkswagen to improve vehicle functions. The majority of these data are temporary
and are only processed within the vehicle itself. Only a very small amount of data is stored in the
event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnosis) ⇒ .
If you have service work performed on your vehicle, the technical data can be read out of the vehicle
together with the vehicle identification number by service employees, e.g. workshops, or third
parties such as breakdown services. Service work includes, for example, repairs, maintenance,
warranty work or quality assurance measures. The service workshop or third party collects,
processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should be read out and reset only by a qualified workshop. Additional
information on the stored data is available from the qualified workshop.
After a fault has been rectified, the information in the memory relating to the fault is deleted. Other
memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 seconds or less. This information includes,
for example:
of the driver and front passenger were fastened.
These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible to
determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following: