In vehicles with flexible oil change service, the service intervals are calculated on an individual basis.
Technical progress has made it possible to considerably reduce servicing requirements. An oil change
service must only be carried out when required by the vehicle. The individual conditions in which the
vehicle is used and the driver's personal driving style are taken into account. The service reminder is
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km and the
remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched
on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
In the event of a due service or a due inspection, a signal tone will be given when the ignition is
switched on and the spanner symbol will be displayed for several seconds on the instrument
cluster display. One of the following displays will also appear ⇒ Fig. 19 :
Inspection now!
Oil service now!
Oil service and inspection now!
Checking service schedules
You can access the current scheduled service information when the ignition is switched on, the
engine is not running, and the vehicle is stationary:
Accessing the service schedule in the Infotainment system.
Press the button or function button.
Press the Vehicle and function buttons ⇒ Infotainment system controls and displays .
Select the Service menu option to display the service information.
Vehicles with analogue instrument cluster.
Press and hold the button in the instrument cluster ⇒ Instrument cluster until the text Service
appears in the display.
Release the button. The current scheduled service will be shown in the display.
Vehicles with digital instrument cluster.
Information on the scheduled service can be accessed only via the Service menu ⇒ Service menu .
Resetting the service interval display
First read and observe the introductoryinformation and safety warnings⇒Introduction
⇒ Petrol .
⇒ Refuelling .
⇒ Checking the engine oil level and refilling the engine oil .
⇒ Jump starting the vehicle .
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and
have the vehicle checked by a qualified workshop ⇒ Troubleshooting . Otherwise unburnt fuel can
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be
damaged by overheating.
The emissions may have a sulphur-like smell even when the exhaust purification system is working
properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings⇒Introduction
Function
⇒ Fuel standards .
⇒ Refuelling .
⇒ Engine oil standards .
⇒ Jump starting the vehicle .
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the yellow indicator lamp does not light up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
Irregular engine running and faults
⇒ . Observe the dilution instructions on the packaging.
peratures, add a special anti-freeze agent so that the fluid cannot freeze ⇒ .
The windscreen washer fluid reservoir has a capacity of about 3.0–7.5 litres, according to the vehicle
equipment.
WARNING
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an
oily film on the screen, restricting the field of vision.
-freeze agent should be added to the washer fluid if necessary.
NOTICE
cause the ingredients to flocculate and block the washer jets.
rrect service fluids are filled through the
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil standards
⇒ Changing engine oil
⇒ Engine oil consumption
⇒ Checking the engine oil level and refilling the engine oil
⇒ Troubleshooting
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil
always comes into contact with combustion residues and fuel, which has corresponding effects on
the ageing process of the oil. The correct engine oil is important for the function and service life of
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally
be used as an all-season oil.
When the engine is working hard, the engine oil level should be kept within the upper permissible
area ⇒ Fig. 186 Ⓒ, for instance during extended motorway journeys in summer, when towing a
trailer ⇒ Trailer towing , or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil
Fig. 186 Engine oil level markings on the oil dipstick (variants).
Fig. 187 In the engine compartment: engine oil filler cap (illustration).
First read and observe the introductoryinformation and safety warnings⇒Introduction
Key to ⇒ Fig. 186 :
Engine oil level too high – observe the messages on the instrument cluster display or contact a
qualified workshop, if necessary.
Do not fill engine oil.
Engine oil level OK.
Engine oil level too low – fill engine oil.
Checklist
Carry out the steps in the specified order ⇒ :
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
The engine oil level must never be above area ⇒ Fig. 186 Ⓑ. Otherwise oil can be drawn in through
the crankcase breather and escape into the atmosphere via the exhaust system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
and Engine oil pressure too low
The central warning lamp lights up red and the text message Stop vehicle. Oil pressure. Observe
vehicle wallet is displayed.
Do not drive on!
Switch off the engine and check the engine oil level. Checking the engine oil level ⇒ Checking the
engine oil level and refilling the engine oil . - Do not drive on or allow the engine to run if the
warning lamp is flashing although the engine oil level is correct. The engine could otherwise be
damaged. Seek expert assistance.
and Engine oil level too low
The central warning lamp lights up red and the text message Refill engine oil. is displayed.
Engine oil level is too low. Switch off the engine.
Checking the engine oil level ⇒ Checking the engine oil level and refilling the engine oil .
and Engine oil level low
The central warning lamp lights up yellow and the text message Check oil level. is displayed.
Engine oil level is low. Switch off the engine.
Checking the engine oil level ⇒ Checking the engine oil level and refilling the engine oil .
and Fault in engine oil system
The central warning lamp lights up yellow and the text message Oil sensor: workshop. is displayed.
Engine oil system is faulty. Go to a qualified workshop and have the engine oil sensor checked.
and Engine oil level too high
The central warning lamp lights up yellow and the text message Reduce oil level. is displayed.
Engine oil level is too high. Switch off the engine.
Check the engine oil level. Checking the engine oil level ⇒ Checking the engine oil level and refilling
the engine oil . Seek expert assistance.
The coolant additive is dyed purple. The mixture of water and a coolant additive offers anti-freeze
protection down to -25°C (-13°F), protects the alloy parts in the cooling system against corrosion,
prevents limescale deposits and significantly increases the boiling point of the coolant.
When refilling the coolant, a mixture of distilled water and at least 40% coolant additive - G 13 - or -
G 12 plus-plus - (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain the
optimum corrosion protection ⇒ .
Mixing - G 13 - with the coolant additives - G 12 plus - (TL-VW 774 F), - G 12 - (dyed red) or - G 11 -
(dyed blue-green) will significantly decrease the level of corrosion protection and should therefore
be avoided ⇒ .
WARNING
Insufficient anti-freeze in the coolant system can cause the engine to break down and cause serious
injuries.
ive used must be sufficient for the lowest
ambient temperature that you expect the vehicle to be exposed to.
Vehicle occupants with inadequate winter clothing could then freeze to death as the heating will
also no longer function.
NOTICE
Never mix genuine coolant additives with other coolants that have not been approved by
Volkswagen.
ts from mixing the purple
coolant additive with distilled water) but for example, brown instead of purple, - G 13 - has been
mixed with an unsuitable coolant additive. The coolant must be changed as soon as possible if this is
the case. Failure to observe this warning can result in serious malfunctions or damage to the engine
and cooling system.
Coolant and coolant additives can pollute the environment. Spilt service fluids must be collected and
then disposed of properly and in an environmentally responsible way.
Checking the coolant level and refilling coolant