
Switch off the ignition. 
Open the door on the front passenger side. 
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key . 
Insert the key bit into the key-operated switch on the dash panel ⇒ Fig. 42  until you feel the second 
point of resistance. Around three quarters of the key bit should be inserted in the key switch at this 
point ⇒ . 
Turn the vehicle key, without using force, to the position  . 
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ . 
The PASSENGER AIR BAG   indicator lamp in the upper section of the centre console lights up 
and goes out after approximately 60 seconds ⇒ Indicator lamp . 
Close the door on the front passenger side. 
Check that the PASSENGER AIR BAG   indicator lamp in the upper section of the centre 
console does not light up when the ignition is switched on ⇒ Indicator lamp . 
Disabling the front passenger front airbag 
Switch off the ignition. 
Open the door on the front passenger side. 
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key . 
Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash panel 
⇒ Fig. 42  up to the second point of resistance. Around three quarters of the key bit should be 
inserted in the key switch at this point ⇒ . 
Turn the vehicle key, without using force, to the position  . 
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ . 
Close the door on the front passenger side. 
The PASSENGER AIR BAG   indicator lamp in the upper section of the centre console lights 
up continuously when the ignition is switched on ⇒ Indicator lamp . 
Indication that front passenger front airbag is disabled 
A deactivated front passenger front airbag is indicated only by the continuously lit 
PASSENGER AIR BAG   indicator lamp in the upper section of the centre console (  
lights up yellow continuously) ⇒ Indicator lamp . 
If the PASSENGER AIR BAG   indicator lamp in the upper section of the centre console does 
not light up continuously or lights up together with the indicator lamp in the instrument cluster 
display, do not fit a child restraint system on the front passenger seat for safety reasons. The front 
passenger front airbag could trigger during an accident. 
  

WARNING 
The front passenger front airbag should be switched off only in exceptional circumstances. 
To prevent damage to the airbag system, switch the front passenger front airbag on and off only 
when the ignition is switched off. 
It is the driver's responsibility to ensure that the key-operated switch is set to the correct position. 
Switch off the front passenger front airbag only if in exceptional circumstances a child seat is fitted 
on the front passenger seat. 
Switch the front passenger front airbag back on again as soon as the child seat on the front 
passenger seat is no longer being used. 
 
WARNING 
Do not leave the vehicle key in the key switch while driving. 
Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front 
passenger front airbag to be activated. 
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries. 
 
NOTICE 
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned. 
 
NOTICE 
Do not leave the vehicle key in the key switch, as this could result in damage to the interior door 
trim, dash panel, key switch or vehicle key when the front passenger door is closed. 
Safe transport of children 
 Introduction 
This chapter contains information on the followingsubjects: 
⇒ Types of child seat  
⇒ Fitting and using child seats  
⇒ Securing systems  
⇒ Securing a child seat with ISOFIX  
⇒ Securing child seats with a seat belt   

Please also observe the other information on Volkswagen Car-Net ⇒ Mobile online services . 
Opening and closing 
Vehicle key 
Functions of the vehicle key 
 
Fig. 50 Vehicle key. 
Key to ⇒ Fig. 50 : 
Central locking button: unlock the vehicle. 
Unlock the boot lid separately. 
Central locking button: lock the vehicle. 
Fold the key bit in and out. 
Indicator lamp: flashes when button is pressed. 
Unlocking or locking the vehicle from outside 
To unlock: press the button. 
To lock: press the button. 
Press the or button ⇒ Opening and closing the boot lid . The boot lid is unlocked. 
Unlocking: all turn signals flash twice. 
Locking: all turn signals flash once. 
 
WARNING 
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries. 
Always take all vehicle keys with you every time you leave the vehicle. Otherwise, children or 
unauthorised persons could lock the doors and the boot lid, start the engine or switch on the 
ignition and operate electrical equipment, such as the electric windows.  

Never leave children or people requiring assistance alone in the vehicle. They could become trapped 
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked 
vehicles may be subjected to very high or very low temperatures depending on the season. This can 
cause serious injuries and illness or fatalities, especially in the case of small children. 
Never switch off the ignition while the vehicle is in motion. The steering column lock or steering lock 
mechanism may be activated and you will no longer be able to steer the vehicle. 
 
NOTICE 
Every electric vehicle key contains electronic components. Protect the key from damage, moisture 
and excessive vibration. 
Replacing the button cell 
 
Fig. 51 Vehicle key: replacing the button cell. 
Key to ⇒ Fig. 51 : 
Cover. 
Button cell. 
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a 
qualified workshop ⇒ . 
Fold out the key bit. 
Lever off the cover ⇒ Fig. 51① ⇒ . 
Lever the button cell out of the battery compartment ⇒ Fig. 51② . 
Press the new button cell into the battery compartment ⇒ . 
Press the cover onto the housing ⇒ Fig. 51① . 
 
DANGER 
Swallowing batteries with a diameter of 20 mm or other button cells can result in serious or even 
fatal injuries within a very short period of time.  

Always keep the vehicle key, key ring with batteries, spare batteries, button cells and other batteries 
that are larger than 20 mm out of the reach of children. 
Call for medical help immediately you suspect that someone has swallowed a battery. 
 
NOTICE 
The vehicle key can be damaged if the button cell is not changed properly. 
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new 
batteries of the same voltage rating, size and specification. 
Make sure the polarity is correct when inserting the battery. 
 
Dispose of discharged batteries in accordance with environmental regulations. 
Synchronising the vehicle key 
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace 
the button cell ⇒ Replacing the button cell . 
Fold out the key bit. 
Remove the cap on the driver door handle ⇒ Opening and closing the driver door manually . 
Stand beside the vehicle. 
Press the  button on the vehicle key. 
Unlock the vehicle using the key bit. 
Fit the cap ⇒ Opening and closing the driver door manually . 
The synchronisation process is complete. 
Troubleshooting 
Vehicle cannot be locked or unlocked 
The remote control is subject to interference caused by obstacles, adverse weather conditions or 
other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g. mobile 
devices. 
OR: the central locking switches off briefly to protect it from overloading. 
Close the driver door. 
OR: synchronise the vehicle key ⇒ Synchronising the vehicle key . 
Indicator lamp does not flash 
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the 
vehicle key must be changed ⇒ Replacing the button cell .  

The doors can be opened from the inside by pulling the door release handle. The indicator lamp in 
the button goes out. The unopened doors and boot lid remain locked and cannot be opened from 
the outside. 
If the driver door is open, it will not be locked. 
Opening and closing the driver door manually 
 
Fig. 56 Driver door handle: concealed lock cylinder. 
 
Fig. 57 Driver door handle: lever off cap. 
First read and observe the introductoryinformation and safety warnings⇒Introduction  
All doors are normally locked in the case of manual locking. With manual unlocking, only the driver 
door is unlocked. Observe information on the anti-theft alarm ⇒ Anti-theft alarm . 
Pull on the door release lever until the cap is removed. 
Position the key bit at the notch in the driver door handle from below. 
Hold your index finger under the key bit. 
Lever off the cap with the vehicle key in the direction of the arrow ⇒ Fig. 57 . 
Insert the key bit into the lock cylinder and lock or unlock the vehicle. 
Pull the door release lever and fit the cap again.  

Keyless Access ⇒ Unlocking or locking the vehicle with Keyless Access  is not activated if the vehicle 
was locked manually. 
Things to note when unlocking manually 
The alarm is triggered when the driver door is opened ⇒ Anti-theft alarm . 
After unlocking, an emergency start must be carried out ⇒ Starting and stopping the engine . 
Switch on the ignition to switch off the alarm. 
The electronic immobiliser recognises a valid vehicle key. 
 
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit ⇒ Anti-
theft alarm . 
Manually closing the front passenger door and rear doors 
 
Fig. 58 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle 
key. 
First read and observe the introductoryinformation and safety warnings⇒Introduction  
The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not 
activated in this case ⇒ Anti-theft alarm . 
Open the door. 
Remove the rubber seal in the front edge of the door. 
Insert the key bit into the slot and turn ⇒ Fig. 58 . 
Reattach the rubber seal. 
Check that the door is locked. 
The vehicle should be checked by a qualified workshop as soon as possible. 
A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door in 
question is opened from the inside.  

Fig. 64 In the boot lid: open the holder for the warning triangle. 
 
Fig. 65 In the boot lid: manual release mechanism for the boot lid. 
First read and observe the introductoryinformation and safety warnings⇒Introduction  
Unlocking the boot lid manually 
Turn the lock of the warning triangle holder 90° anticlockwise ⇒ Fig. 64 . 
Open the warning triangle holder and remove the warning triangle. 
Insert the key bit into the opening in the boot lid ⇒ Fig. 65  and press the release lever in the 
direction of the arrow. 
Troubleshooting 
First read and observe the introductoryinformation and safety warnings⇒Introduction  
Boot lid cannot be opened or closed 
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will 
need to use increased force for this. 
The drive switches off automatically in order to prevent overheating if the boot lid is operated too 
frequently in a short space of time. Until the drive has cooled down, the boot lid can be opened and 
closed by hand using more force than usual. 
When you tow a trailer, the electrical boot lid can only be opened and closed on the boot lid 
⇒ Trailer towing . 
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty. 
All turn signals flash four times 
The vehicle key used last is still in the vehicle. 
Boot lid is stiff 
At outside temperatures below freezing point, the opening mechanism cannot always lift the 
partially opened boot lid automatically. In this case, guide the boot lid further up by hand. 
Windows