2018 MERCEDES-BENZ CLA COUPE Owner's Manual

XTo endacall:press the ~button on the
multifunctio nsteering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
XAfter the emergency call, close cover :.
If the mobil ephone network is unavailable,
mbrace will not be able to make the emergency
call. If yo uleave the vehicl eimmediatelya fter
pressing SOS button ;,youdo not know if
mbrace hass uccessfull ymade th eemergency
call. In thisc ase, always summon assistance by
othe rmeans.
Breakdow nassistanc ebutton
XTo make acall: press Roadside assistance
cal lbutton :.
Thi sinitiates acalltot he Mercedes-Benz Cus-
tomerA ssistance Center.
The indicator lamp in Roadside assistanc but-
ton :flashesw hilethe cal lisactive. The
ConnectingC all
message appears on the
multifunctio ndisplay .The audi ooutputi s
muted.
If ac onnectio ncan be established ,the Call
Connectedmessage appears in the multifunc-
tio nd isplay.
If am obilephone network and GP Sreception
are available ,the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicl eide ntificatio nnumber
The display of the multimedia system indicates
thatac allisa ctive. During the call, yo ucan
change to the navigatio nmenu by pressing the
NAVI button on the multimedia system,f or
example.
Voice outputi snot available in thisc ase.Av
oice connectio nise stablished between the
Mercedes-Benz Customer Assistance Center
and the vehicl eoccupants.
From the remote malfunctio ndiagn osis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 250).
The Mercedes-Benz Customer Assistance Cen-
ter either send saqualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearestM ercedes-Benz
Service Center.
Yo um aybe chargedf or servicessuchasr epair
work and/or towing.
Yo uc an find more informatio ninthe separate
mbrace manual.
The system hasn ot been able to initiate aRoad-
side assistance call, if:
Rthe F indicator lamp for the Roadside
assistance cal lbutton is flashing continu-
ously.
Rno voice connectio ntothe Mercedes-Benz
Customer Assistance Center wa sestab-
lished.
Thi scan occurift he relevant mobil ephone net-
work is not available ,for example.
The Call
Failedmessage appears on the mul-
tifunctio ndisplay.
XTo en dacall:press the ~button on the
multifunctio nsteering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
MB Info cal lbutton
XTo make acall: press MB Info cal lbutton :.
Thi sinitiates acalltot he Mercedes-Benz Cus-
tomerA ssistance Center.
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Z

The indicator lamp in MB Info call button:
flashes while the connection is being made.
The Connecting Call
message appears on
the multifunction display.T he audio output is
muted.
If ac onnection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The display of the multimedia system indicates
that acall is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not availableint his case.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in MB Info call button ï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call
Failedmessage appears on the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steerin gwheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergencyc all
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergencyc all can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When acall is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
as afe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
248Features
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The destination download function is available
if:
Rthe vehicle is equipped withanavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter adestination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up atransmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 122).
The transmitted destination address is loaded
into the vehicle's navigation system.
Ad isplay message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remot eopening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlockingf eature is availa-
ble if the relevant mobile phone network is avail-
able and adata connection is possible.
XContact the following service hotlines:
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Stowage and features
Z

Mercedes-BenzCustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-BenzC ustomer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistanc eCenter.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and adata connection is possible.
XContact the following service hotlines:
Mercedes-BenzC ustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue anumbered incident
report.
XThis number will be forwarded to the
Mercedes-BenzC ustomer Assistanc eCenter
together with your PIN.
The Mercedes-BenzC ustomer Assistance
Center then tries to locate the system. The
Mercedes-BenzC ustomer Assistanc eCenter
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistanc eCenter is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistanc eCenter can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistanc eCenter.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-BenzS ervice
Center or arecovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aRoadside Assistanc ecall, this is
initiated by the Customer Assistanc eCenter.
The Roadside Assistance Connected
mes-
sage appears in the display.Ift he Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 122).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to asafe position.message
appears: please follow the instructions
250Features
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receivedbyphone and move you rvehicletoa
safe position.
The message in the display disappears.
The vehicleo perating state check begins.
During this procedure, you wil lsee the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
,the VehicleH ealth
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicled ata is sent to the Customer
Assistance Center.
Depending on whatt he customer service rep-
resentative agree dwith you ,the voice connec-
tion is re-establisheda fter the transfer is com-
plete. If necessary ,you wil lbecontacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the VehicleH ealth Check is
the transfer of service data to the Customer
Assistance Center. If aservice is due ,the display
shows amessage to this effect together with
informatio nabout any specialo ffers at your
workshop.
This informatio ncan als obec alled up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypag e29).
Information on RoadsideA ssistance
(
Ypag e26).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
Aroute can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can includ euptofour way points.
Once aroute has been receivedbyt he naviga-
tion system, you wills ee theDo
youwanttostart route guidance?D estinationReceived destination has been saved
in "Previousdestinations".message on
the multimedia system display.
The route is saved.
XTo start route guidance: selectYes.
An overviewoft he route is shown in the dis-
play.
If you select No
,the saved route can be called
up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert
You can define the upper speedl imit, which
must not be exceededbyt he vehicle.
If this selected speedise xceededbythe vehicle,
am essage wil lbesent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this informatio ntoyou.
You can select the way in which you receive this
informatio nbeforehand. Possible options
includ etext message, e-mail or an automated
call.
The data you receive contains the following
information:
Rthe location where the speedl imitwas excee-
ded
Rthe time at which the speedl imitwas excee-
ded
Rthe selected speedl imitwhich was exceeded
Geo fencing
Geo fencing allows you to select area swhich the
vehicles hould not enter or leave. You wil lbe
informed if the vehiclec rosses the boundaries
of the selected areas. You can select the way in
which you receive this informatio nbeforehand.
Possible options includ etext message, e-mail or
an automated call.
The area can be determinedase itheracircle or
ap olygon with amaximu moften corners. You
can specify up to ten area ssimultaneously.D if-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wishtoa ctivate geo fencing.
Features251
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Z

Currently inactiveareas can beactivated bytext
message.
Triggering th evehicle alarm
Witht hisf unction,y ou can triggert heveh icle's
panic alarm via text message. An alarm sounds
and th eexteri or lighting flashes. Dependin gon
th es etting, th epanic alarm lastsf iveort ensec-
onds. Afterwards, th ealarm switches off.
Garage door opener
General notes
The HomeLink®garag edoor opener integrated
in ther ear-view mirror allowsyou to operate up
to three different door and gates ystems.
Use th eintegrate dgarag edoor opener only on
garag edoorst hat:
Rhave safety stop and revers efeatures and
Rmee tcurren tU.S.federal safety standards
Once programed, th eintegrate dgarag edoor
opener inther ear-view mirror willassumet he
function of th egarag edoor system' sremote
control. Pleasea lso read theoperatin ginstruc-
tions for th egarag edoor system.
When programmin gagaragedoor opener, park
th ev ehicle outside theg arage. Do no tleave the
enginer unningwhile programming.
Certain garag edoor drives are incompatib le
wit hthe integrate dgarag edoor opener. Ifyou
have difficult yprograming th eintegrate dgarage
door opener, contact aMercedes-Ben zService
Center.
Alternatively, you can call th efollowin gtele-
phonea ssistance services:
RUSA:Mercedes-Ben zCustomerA ssistance
Cente rat1-800-FOR -MERCe des
RCanada: CustomerS erviceat
1-800-387-0100
RHomeLink®hotlin e1-800-355-351 5(free of
charge)
Morei nformatio nonHomeLink
®and/or com-
patible product sisalso availab leonlin eat
http:/ /www. homelin k.com.
Notes on the declaration of conformity
(
Ypage 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garag edoor
with the integrated garag edoor opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garag edoor. There is arisk of injury.
When using the integrated garag edoor
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonouse xhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leadstop oisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming the buttons
Pay attention to the "Important safety notes"
(Ypage 252).
Garage door remote control Ais not included
with the integrated garag edoor opener.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XSelect one of buttons ;to? to control the
garag edoor drive.
252Features
Stowage and features

XTo start program mode:press and holdone
of buttons ;to? on the integrated garage
door opener.
The garag edooro penerisn ow in program
mode. After ashort time ,indicator lamp :
lights up yellow.
Indicato rlam p: lights up yellow as soona s
button ;,=or? is stored for the first time.
If the selecte dbutton hasa lready been pro-
gramed,i ndicator lamp :will onlyl ight up
yellow afte rten seconds have elapsed.
XReleas ebutton ;, =or?.I ndicator
lamp :flashesy ellow.
XTo program the remote control: point
garag edoorremote control Atoward sbut-
tons ;to? on the rear-view mirror at adis-
tance of 2to8in(5t o20c m).
XPress and hol dbutton Bon remote control
A unti lindicator lamp :lights up green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Whe nindicator lamp :flashesg reen: pro-
gramming wa ssuccessful. The next step is to
synchronize the rolling code(
Ypage 253).
XReleas ebutton Bon remote control Afor
the garag edoord rive system.
If indicator lamp :lights up red:r epeatthe
programing procedur efor the corresponding
button on the rear-view mirror. Whe ndoing
so, var ythe distance between remote control
A and the re
ar-view mirror.
The required distance between remote con-
trol Aand the integrated garag edooropener
depends on the garag edoord rive system.
Several attempts might be necessary.Y ou
shoul dtest every positio nfor at least
25 seconds before trying another position.
Synchronizin gthe rolling code
Paya ttentio ntothe "Important safety notes"
(Ypage 252).
If the garag edoors ystem uses arolling code,
yo uw illa lsoh avetos ynchronize the garage
door system with the integrated garag edoor
opene rinthe rear-view mirror. To do thisy ouwill
nee dtou sethe programming button on the door
drive controlp anel.T he programming button
maybel ocate dind ifferent place sdepen ding on
the manufacturer. It is usuall yloc ate dont he
door drive uni tonthe garag eceiling.
Familiarize yoursel fwitht he garag edoord rive
operating instructions, e.g .under "Program- ming additional remote controls", before carry-
ing outt
he following steps.
Your vehicl emustbew ithinr each of the garage
door or gate opene rdrive. Make sure thatn ei-
ther your vehicl enor any persons/objects are
present withint he sweepofthe door or gate.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XGe toutof the vehicle.
XPress the programming button on the door
drive unit.
Usually ,you now have 30 seconds to initiate
the next step.
XGe tinto the vehicle.
XPress previously programed button ;,=
or ? on the integrated garag edooro pener
repeatedly and in quick succession unti lthe
door closes.
The rolling codes ynchronizatio nist hen com-
plete.
Note sonp rogrammin gthe remote con-
trol
Canadia nradio frequency laws require a"break"
(o ri nterruption) of the transmission signals
afte rbroadcasting for afew seconds. Therefore,
thes esignals mayn ot last long enough for the
integrated garag edooro pener. The signalisn ot
detectedd uring programming. Comparable with
Canadia nlaw ,someU .S. garag edooro peners
also feature a"break".
Proceedasf ollows:
Rif youliveinC anada
Rif yo uhaved ifficultie sprogramming the
garag edooro pener(regardless of where you
live) as yo ufollo wthe programming steps.
XPress and hol done of buttons ;to? on the
integrated garag edooro pener.
After ashort time ,indicator lamp :lights up
yellow.
XReleas ethe button.
Indicato rlam p: flashesy ellow.
XPress button Bof garag edoorre mote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bagai nfor two seconds.
XRepeat thiss equence on button Bof remote
control Aunti lindicator lamp :lights up
green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
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When indicator lamp:flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remotec ontrolAof the
garage door drive.
If indicator lamp :lights up red: repeat the
programmingp rocess for the corresponding
button on the rear-view mirror. When doing
so, vary the distanc ebetween remotec ontrol
A and the rear-view mirror.
The required distanc ebetween remotec on-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programming
the integrated garage door opener on the rear-
view mirror, take not eofthe following instruc-
tions:
RCheck the transmitter frequenc yused by
garage door drive remotec ontrolAand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remotec ontrolAfor the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequenc yrange of 280 to
433 MHz.
RReplace the batteries in garage door remote
control A.This increases the likelihood that
garage door remotec ontrolAwill transmit a
stron gand precise signal to the integrated
garage door opener.
RWhen programming, hold remotec ontrolA
at varying distances and angles from but-
tons ;to? which you are programming. Try
various angles at adistanc ebetween 2and
8i nches (5to 20 cm) or at the same angle but
at varying distances.
RIf another remotec ontrolAis available for
the same garage door drive, repeat the same
programmings teps with this remotec ontrol
A.B eforep erforming these steps, make sure
that new batteries have been installed in
garage door drive remotec ontrolA.
RNote that some remotec ontrols only transmit
for alimited amount of time (the indicator
lamp on t
he remotec
ontrol goes out). Press button
Bon remotec ontrolAagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performst he function of the
garage door system remotec ontrol. Please also
read the operating instruction sfor the garage
door system.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XPress button ;,=or? which you have
programmed to operate the garage door.
Garage door system with afixed code: indi-
cator lamp :lights up green.
Garage door system with arolling code: indi-
cator lamp :flashes green.
The transmitter will transmit asignal as long
as the button is pressed. The transmission is
halted after amaximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
254Features
Stowage and features