Page 25 of 326

Introduction
The printedOperator's Manual provide sinfor-
mation about th esafeo peration of your vehicle.
The Digital Operator's Manual provide scom pre-
hensiv eand specifically adapted information on
your vehicle's equipmen tand multimedia sys-
tem. You can call up th eDigital Operator's Man -
ual via th emultimedia system.
iYou will no tincur any cost swhen calling up
th eD igital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet.
Ther eare three ways to access th etop icsoft he
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexter iorv iewori nterio rview, you can
access man yofthedifferen ttop icsc overed
by th eDigital Operator's Manual. To access
th ev ehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters.
RContent s
You can select individual section sinthecon-
tents.
iThe Digital Operator's Manual is deactiva-
te df or safet yreason swhile driving .
Operation
Calling up th eDigital Operator's Man-
ual
XPress th eØ buttoninthecenter console.
The overview relating to th evehicl eappears.
XSelec tthe "Operator's Manual" men uitemb y
turnin g3 or pressin g7 thec ontroll er.
XConfirm7 them essage about th ewarning
and safet ynotes .
The basic men ufor th eDigital Operator's
Manual appears.
Operating th eDigital Operator's Man-
ual
General notes
Pleas eobserv ethe information about th eoper -
ation of th econtroll er(Ypage 230).
Content pages
The conten tpages can be accessed by mean sof
av isual search ,akeyword search or usin gthe
contents .
XTo scroll forwards/backwards: turn3
th ec ontroll er.
XTo displa yinfull-screen or animation: slide
8 thec ontroll er to th eleft:.
XTo select information texts or sav ebook -
marks: slide9 thec ontroll er to th e
right ;.
XTo select alink :slide 6thec ontroll er
downwards =.
XTo exitacontent page: select%sym-
bol ?.
XTo call up th ebasic men uoftheDigital
Operator's Manual: selectÞsymbol A.
XTo switch functions to th emultime dia
system using th ebutton sont hecenter
console: press the$, %,ÕorØ
button.
The selected men uappears. The Digital Oper -
ator's Manual remain sopen in th eback-
ground .
Digital Operator's Manual23
Page 26 of 326

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Rar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
startin gthe engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also suppliesr econditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrumentc luster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunction sinsafety-relevant
24Genuine Mercedes-Benz parts
Introduction
Page 27 of 326

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equalqual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed,m anufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
as upply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 314).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of this Oper-
ator's Manual going to print. Country-specific
differences are possible.B ear in mind that
your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicleo peration
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installedp arts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut,M aine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcementl aws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for areplace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after areason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
ar easonable number of repair attempts is pre-
sumed for aretail buyerorl essee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in acondition that is likely to cause
Service and vehicle operation25
Introduction
Z
Page 28 of 326

death or serious bodily injury if the vehicle is
driven,that defect or malfunction has been
subjec ttorepair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writin gofthe need for its repair.
(2) the same substantial defect or malfunction ofaless serious natur ethan category (1)
has been subjec ttorepair four or more
times and you have directly notified
Mercedes-Benz in writin gofthe need for its
repair.
(3) the vehicle is out of servicebyr eason of
repair of the same or differents ubstantial
defectsorm alfunctionsfor ac umulative
total of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA,L LC
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when takin gthe vehicle to an authorized
Mercedes-Benz Center .Your customer service
advisor will enter every servicei ntoy our Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offerst echnical help in the event of a
breakdown .Calls to the toll-free Roadside Assis-
tanc eHotline are answered by our agent s24
hours aday, 365 days ayear.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information ,refer to the
Mercedes-Benz Roadside Assistance Program
brochure( USA)orthe "Roadside Assistance"
section in the Service and Warrant yBooklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of achang eofa ddress, please send
us the "Notification of Addres sChange" in the
Service and Warrant yBooklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA )atthe hotlin enumber
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100 .This will assist us in contact-
ing you in atimely manner should the need arise.
If you sell your Mercedes,p lease leave all liter-
ature in the vehicle so that it is available to the
nex towner.
If you have purchased aused car, please send us
the "Notification of Used Car Purchase" in the
Service and Warrant yBooklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA )atthe hotlin enumber
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outsid ethe USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacementp arts may
not be readily available.
RLead-free fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have aconsiderably lower
octane number. Unsuitable fuel can cause
engin edamage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA,L LC
European Deliver yDepartment
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Deliver yDepartment
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Service and vehicle operation
Introduction
Page 29 of 326

Operating safety
Important safetynotes
GWARNING
If you do not have the prescribed service/
maintenanc ework or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Always have the prescribed service/mainte-
nanc ework as well as any required repairs
carried out at aqualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
checkt he vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardiz ethe operatin gsafety of
the vehicle. There is an increased risk of an
accidenta nd injury.
Never tamper with the wiring as well as elec-
tronic component sortheir software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
!There is arisk of damage to the vehicle if:
Rthe vehicle becomes stuck ,e.g. on ahigh
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, aspeed bump or apothole in the road
Rah eavy objec tstrikes the underbody or
parts of the chassis
In situation slike this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catc hfire.
In such situations, have the vehicle checked
and repaired immediately at aqualified spe-
cialist workshop. If on continuin gyour jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult aqualified spe-
cialist workshop.
Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions :1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation .Changes
or modifications not expressly approved by the
party responsible for compliancec ould void the
user’s authorit ytooperate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions :(1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Operating safety27
Introduction
Z
Page 30 of 326

Diagnostics connection
The diagnosticsconnectio nisonlyi ntende dfor
th ec onnectio nofdiagnostic equipmen tata
qualified specialis tworkshop .
GWARNING
If you connec tequipmen ttoadiagnostic s
connection in th evehicle, it may affec tthe
operation of vehicle systems .Asaresult,the
operatin gsafet yofthe vehicle could be affec -
ted. There is ariskofana ccident.
Only connec tequipmen ttoadiagnostic scon-
nection in th evehicle, whic hisapproved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tthe
peda ltra ve loro bstruct adepressed pedal.
The operatin gand road safet yofthe vehicle is
jeopardized. There is ariskofana ccident.
Mak esuret hata ll objects in th evehicle are
stowed correctly, and that they canno tenter
th ed river's footwell. Install th efloormat s
securely and as specifie dinorder to ensur e
sufficien tclearanc efor thep edals. Do no tuse
loose floormat sand do no tplac efloormat son
to pofo neanother.
!If th eengineiss witched of fand equipmen t
on th ediagnostic sconnectio nisused,the
starter battery may discharge.
Connectin gequipmen ttothediagnostic scon-
nection can lead to emission smonitor ingi nfor -
mation bein greset ,for example. Thi smay lead
to th evehicle failin gtomeetthe requirements of
th en exte mission stestd urin gthe main inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente risaq uali-
fie ds pecialis tworkshop .Ithas th eneces sary
specialis tkno wledge ,too ls and qualification sto
correctl ycarry out th eworkr equire donyour
vehicle. Thi sisespecially th ecasef or wor krel-
evant to safety.
Observ ethe note sint heMaintenance Booklet .Always hav
ethe followin gworkc arrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkone lectronic component s
Correct use
If you remov eany warnin gstickers, you or oth-
ers could fail to recogniz ecertai ndangers.
Leave warnin gsticker sinposition .
Observ ethe followin ginformati on when drivin g
your vehicle:
Rth es afet ynotes in this manual
Rtechnical dat afor thev ehicle
Rtraffic rule sand regulation s
Rlaws and safet ystandard spertainin gtomotor
vehicles
Problem swithy ourv ehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethaty ou believe may
affec tits saf eoperation ,weurgey ou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav ethe problem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sthe problem again wit h
an authorized Mercedes-Ben zCente ror,if nec-
essary, contact us at on eofthefollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA,LLC
3M ercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenu e
Toronto ,Ontar io M4 G4C9
Reporting safet ydefect s
USAo nly:
28Operating safety
Introduction
Page 31 of 326

The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle hasadefect
which could cause acrash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA)ina ddition to notifying Mercedes-Benz
USA,L LC.
If NHTSA receives similar complaints ,itmay
open an investigation, and if it finds that asafety
defect exists in agroup of vehicles, it may order
ar ecall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA,L LC.
To contact NHTSA,y ou may call the Vehicle
Safety Hotlin etoll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov;orw rite to: Administrator,
NHTSA,4 00 SeventhS treet, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident,r escue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in acompact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
Aw ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
mentst he state of acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment,l ateral acceleration, accelerator pedal
position
Rmalfunction sand defects in important system
components, e.g. lights, brakes
Rvehicle reactionsa nd operating conditions in
special driving situations, e.g. air bag deploy-
ment,i ntervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
Data stored in the vehicle29
Introduction
Z
Page 32 of 326

Afteramalfunctio nhasbeen rectified, the infor-
matio nisd elete dfrom the malfunctio nmemory
or is continuall yoverwritten.
Whe noperating the vehicle, situations ar econ-
ceivabl einwhich thist echnicaldata, in connec-
tio nw itho the rinformatio n(ifnecessary,u nder
consultatio nwithana uthorize dexpert) ,could
be traced to aperson.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions thath aveb eenc on-
tractuall yagree du ponw itht he customera llow
certain vehicl edatatobec onveyedbythe vehi-
cle as well .The additional functions include, for
example, vehicl eloc ation in cas eofanemer-
gency.
COMAND/mbrace
If the vehicl eisequippe dwithC OM AND or
mbrace ,addit ional data aboutt he vehicle's
operation, the us eofthe vehicl eincertain sit-
uations, and the location of the vehicl emaybe
compiled throug hCOM AND or the mbrace sys-
tem.
For additional informatio npleas erefer to the
COMAND UserM anualort he Digita lOperator's
Manua land/or the mbrace Terms and Condi-
tions.
Even tdata recorders
Thi svehicl eise quippe dwithane vent data
recorde r(EDR). Thi svehicl eise quippe dwitha n
event data recorde r(EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an ai rbag deploy-
ment or hitting aroado bstacle ,datat hatw ill
assist in understanding how avehicle's systems
performed .The EDR is designedtor ecord data
relate dtovehicledynamics and safety systems
for ashort perio doftime,typicall y30seconds
or less.
The EDR in thisv ehicleisd esignedtor ecord
such data as:
RHow various system sinyourv ehicl ewere
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (i fatall)t he driver wa sdepressing the
accelerator and/or brake peda land
RHow fas tthe vehicl ewastraveling.
These data can hel pprovid eabetter under-
standing of the circumstances in which crashes and injurie soccur. NOTE: EDR data ar erecorded
by your vehicl eonlyifan on-trivialcrash situa-
tio no ccurs; no data ar erecorde dbythe EDR
under normal driving conditions and no personal
data (e.g. name, gender, ag eand crash location)
ar er ecorded. However, otherp ar
ti
es, such as
la we nforcement could combine the EDR data
with the typ eofpersonally identifying data rou-
tinely acquired during acrash investigation.
Acces stothe vehicl eand/or the EDR is needed
to rea ddatat hati srecorde dbyanE DR, and
specia lequipment is required .Inadditiontot he
vehicl emanufacturer ,othe rpartie sthath ave
the specia lequipment ,suc hasl awenforce-
ment, can rea dthe informatio nbyaccessing the
vehicl eorthe EDR.
EDR data maybeu sedinc ivila nd crimina lmat-
ters as atool in accident reconstruction, acci-
dent claims and vehicl esafety .Since the Crash
Data RetrievalC DR tool thatisusedtoe xtract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA")e xpressly
disclaims any and al lliabili ty arising from the
extractio nofthisinformatio nbyunauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
withou tthe consent of the vehicl eowners or, if
the vehicl eisleased, withoutthe consent of the
lessee. Exceptions to thisr epresentation
includ eresponses to subpoenas by la wenforce-
ment; by federal, state or local government; in
connectio nwithora risingoutof litigation involv-
ing MBUSA or its subsidiarie sand affilia tes; o
r,
as required by law.
Warning :The EDR is acomponent of the
Restraint System Module. Tampering with, alter-
ing ,m odifying or removing the EDR component
mayr esultina malfunctio nofthe Restraint Sys-
tem Modul eand othe rsystems.
State laws or regulations regarding EDRs that
conflict with federa lregulation ar epre-empted.
Thi sm eans thatint he event of such conflict, the
federa lregulation governs .AsofFebruary2013,
13 states have enacted laws relating to EDRs.
30Data stored in the vehicle
Introduction