2017 Citroen BERLINGO MULTISPACE RHD Owner's Manual

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Select "Contacts ".
Select
 
the   desired   contact   from   the   list   offered.
Select " Call".
Calling a recently used number
Press on Telephone to display the
primary pag e.
Select " Call log ".
Select
 
the   desired   contact   from   the   list   offered.
It
 
is
  always   possible   to   make   a   call  
d

irectly   from   the   telephone;   park   the  
v

ehicle   first   as   a   safety   measure.
Managing contacts / entries
Press on Telephone to display the
primary pag e.
Select " Contacts ".
Select " View".
Select " Create" to add a new contact,
observing
  the   "international   format".
Or "Modify "
  to   edit   the   selected   contact.
Or "Delete " to delete the selected
contact.
Or "Delete all " to delete all information
for
  the   selected   contact. Select "
By name" to view the list of
contacts.
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The table below gives answers to the most frequently asked questions on your audio system.
Frequently asked questions
Navigation
QUESTIONANSWER SOLUTION
The route calculation is not
successful. The navigation settings may conflict with the current location
(exclusion
  of   toll   roads   on   a   toll   motor way).Check
  the   settings   in   the   "Navigation"   menu.
The
 
POIs   do   not   appear. The   POIs   have   not   been   selected.Select
  the   POIs   in   the   list   of   POIs.
The
 
Risk   areas   audible  
w

arning   does   not   work. The
  audible   warning   is   not   active.Activate audible warnings in the "Navigation"
menu.
The system does not
suggest a detour around an
incident
  on   the   route. The
  guidance   criteria   do   not   take   account   of   TMC   messages.Select the "Information" function in the list of
guidance
 c

riteria.
I
 
receive   a   Risk   areas   alert  
w

hich
 
is   not   on   my   route.Other
  than   guidance,   the   system   announces   all   Risk   areas  
p

ositioned   in   a   cone   located   in   front   of   the   vehicle.   It   may   provide   an  
a

lert   for   Risk   areas   located   on   nearby   or   parallel   roads.Zoom
  in   on   the   map   to   view   the   exact   position   of  
t

he   Risk   areas.   Select   "On   the   route"   to   no   longer  
r

eceive alerts other than guidance or to reduce
the
  time   for   the   announcement.
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QUESTIONANSWER SOLUTION
Certain
  traffic   jams   along  
t

he route are not indicated
in
 
real
 
time. On starting, it is several minutes before the system begins to receive
the
  traffic   information. Wait until the traffic information is being received
correctly (display of the traffic information icons
on
  the   map).
The
  filters   are   too   restrictive. Modify
  the   settings.
In
  certain   countries,   only   major   routes   (motor ways...)   are   listed   for  
t

he   traffic   information. This
  phenomenon   is   normal.   The   system   is  
d

ependent   on   the   traffic   information   available.
The altitude is not
displayed. On
  starting,   the   initialisation   of   the   GPS   may   take   up   to   3   minutes   to  
r

eceive   more   than   4   satellites   correctly.Wait until the system has completed starting
up, so that there is GPS coverage of at least
4 satellites.
Depending
  on   the   geographical   environment   (tunnel...)   or   the  
w

eather,   the   conditions   of   reception   of   the   GPS   signal   may   vary.This
  phenomenon   is   normal.   The   system  
i

s dependent on the GPS signal reception
conditions.
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Radio
QUESTIONANSWER SOLUTION
The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz
  is   displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through
  which   the   vehicle   is   travelling.Activate the "RDS" function by means of the
short-cut
  menu   to   enable   the   system   to   check  
w

hether there is a more power ful transmitter in
the
  geographical   area.
The
  environment   (hills,   buildings,   tunnels,   basement   car   parks...)  
b

lock   reception,   including   in   RDS   mode.This phenomenon is normal and does not indicate
a
  fault   with   the   audio   system.
The aerial is absent or has been damaged (for example when going
through
  a   car   wash   or   into   an   underground   car   park).Have
  the   aerial   checked   by   a   CITROËN   dealer.
I cannot find some radio
stations in the list of
stations
 r

eceived. The
  station   is   not   received   or   its   name   has   changed   in   the   list.Press on the "Update list" function in the system
to
  update   the   list   of   stations   received.
Some radio stations send other information in place of their name
(the
  title   of   the   song   for   example).
The
  system   interprets   this   information   as   the   name   of   the   station.
The name of the radio
station
 c

hanges.
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Media
QUESTIONANSWER SOLUTION
Playback   of   my   USB  
m

emory   stick   starts   only  
a

fter a very long wait
(around
  2   to   3   minutes). Some
  files   supplied   with   the   memory   stick   may   greatly   slow   down  
a

ccess   to   reading   the   memory   stick   (multiplication   by   10   of   the  
c

atalogue   time). Delete
  the   files   supplied   with   the   memory   stick  
a

nd limit the number of sub-folders in the file
structure
  on   the   memory   stick.
When I connect my iPhone
as telephone and to the
USB port at the same time,
I am unable to play the
music
 
files. When the iPhone connects automatically as a telephone, it forces
the
  streaming   function.   The   streaming   function   takes   the   place   of  
t

he USB function which is then not useable, there is a period without
sound
  of   the   track   being   played   with   Apple
® players.D isconnect and reconnect to the USB port (the
USB   function   takes   priority   over   streaming).
Some characters in the
media information are not
displayed correctly while
playing. The
 
audio
 
system
 
does
 
not
 
display
 
some
 
types   of   characters. Use   standard   characters   to   name   tracks   and  
f

olders.
Playing of streaming files
does
 
not
 
start. The
 
peripheral
 
device
 
connected
 
does
 
not
 
support   automatic   play. Start   the   playback   from   the   device.
The
 
names
 
of
 
tracks
 
and
 
t

he
 
track
 
length
 
are
 
not
 
d

isplayed on the screen
when
 s

treaming
 a

udio. The
 
Bluetooth
 
profile
 
does
 
not
 
allow
 
the
 
transfer   of   this   information.
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QUESTIONANSWER SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The
  selection   of   an   equalizer   setting   imposes   the   balance   settings.
Modifying
  one   without   the   other   is   not   possible.Modify the balance or equalizer settings to obtain
the
  desired   musical   ambience.
In changing the equalizer
setting, treble and bass
return
 
to   zero.
When changing the
balance settings, the
distribution setting is
deselected. The
  selection   of   a   distribution   setting   imposes   the   balance   settings.
Modifying
  one   without   the   other   is   not   possible.Modify the balance or distribution settings to
obtain
  the   desired   musical   ambience.
When changing a sound
distribution setting,
the balance setting is
deselected.
When I select the "All
passengers" mode, the
distribution is not as I
would
 
like. The
  choice   of   an   "All   passengers"   distribution   can   be   programmed.Modify the distribution setting using the slider on
the
  touch   screen.
Settings
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QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different
  audio   sources. For
  optimum   sound   quality,   the   audio   settings   for   Volume:,   Bass:,  
T

reble:,   Ambience   and   Loudness   can   be   adapted   to   the   different  
s

ound sources, which may result in audible differences when
changing
 s

ource. Check
  that   the   audio   settings   for   (Volume:,   Bass:,  
T

reble:,   Ambience,   Loudness)   are   adapted   to   the  
s

ources   listened   to.   It   is   advisable   to   set   the   audio  
f

unctions   (Bass:,   Treble:,   Balance)   to   the   middle  
p

osition, select the "None" musical ambience
and set the loudness correction to the "Inactive"
position
  in   radio   mode.
With the engine off, the
system switches off after a
few
 
minutes   of   use. When the engine is switched off, the system's operating time
depends
  on   the   state   of   charge   of   the   battery.
The
  switch-off   is   normal:   the   system   switches   to   economy   mode   and  
s

witches   off   to   prevent   discharging   of   the   vehicle's   battery.Start the vehicle's engine to increase the battery
charge.
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QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth
 t

elephone. The telephone's Bluetooth function may be switched off or the
telephone
  may   not   be   visible. Check
  that   your   telephone's   Bluetooth   function   is  
s

witched   on.
Check
  in   the   telephone   settings   that   it   is   " Visible  
t

o   all".
The
  Bluetooth   telephone   is   not   compatible   with   the   system.You
  can   check   the   compatibility   of   your   telephone  
a

t   www.citroen.co.uk   (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The
  volume   depends   both   on   the   system   and   on   the   telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume of
the
  telephone   if   necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down...).
Some contacts are
duplicated
  in   the   list. The options for synchronizing contacts are synchronizing the
contacts
  on   the   SIM   card,   the   contacts   on   the   telephone,   or   both.  
W

hen both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone
 c

ontacts".
Contacts are not shown in
alphabetical
 o

rder. Some
  telephones   offer   display   options.   Depending   on   the   settings  
c

hosen,   contacts   can   be   transferred   in   a   specific   order.Modify the display setting in the telephone
di r e c to r y.
The system does not receive
SMS
 
text   messages. The Bluetooth mode does not permit sending SMS text messages to
the
  system.
Telephone
Audio and Telematics