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•If you recently changed your password for Aha™, it
may need to be updated on Mopar Owner Connect
under the “Via Mobile” section.
2.How does Aha™ help refine my music options?It
organizes your favorite content into personalized on-
demand radio stations. You can access podcasts, inter-
net radio, personalized traffic reports and even restau-
rant recommendations. It will assemble content for
you based on your use of the “like” and “dislike”
buttons on the touchscreen.
3.Where does the search function search from?The
search function will provide results based on the
location of your vehicle. As you drive, the search
results will change to reflect your vehicle’s current
location.
4.How do I sync my Aha™ account with Facebook®,
Twitter® and Slacker?Associate your Aha™ account
with Facebook®, Twitter® and Slacker services at
aharadio.com, or from the Aha™ smartphone app.
From the Aha™ smartphone app, visit the Aha™
settings screen and look for “Associate Accounts.”
5.If I enter personalized preferences on the web, will it
also save my setting when I am in the vehicle?Yes,
your personalized selections are saved to a common
area, so they will be reflected wherever you access
Aha™ in the vehicle on the vehicle touchscreen,
smartphone or the Aha™ websiteaharadio.com.
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6.Why can’t I get Aha™ Via Mobile to work?Ensure
you have registered for Uconnect® Access and asso-
ciated your Aha™ account credentials with
Uconnect® Access. This is done during registration
and setup process. Then, ensure you have properly
connected your compatible smartphone to the vehicle
touchscreen. The Uconnect® Access App must be
open. A blue light indicates that it’s providing data to
the vehicle.
7.If I changed my password for Aha™, do I have to
update it with Uconnect® Access?Yes. Visit
moparownerconnect.com, log in, and click on Via
Mobile.
8.How do I set up an Aha™ account?You can create an
account with Aha™ by visitingaharadio.com.To
make changes to an existing Aha™ account, visit the
Aha™ website.
9.Can I create an Aha™ account during Uconnect®
Access registration and setup?There is a link from the
Via Mobile profile page where the customer can go to
the Aha™ website to create a new account.
10.How do I block explicit content?By default Aha™
automatically filters and blocks explicit content for
you. If you would like to enable the ability to listen to
explicit podcasts, as well as comedy or user-
generated shouts, you must visit the “Settings”
screen and switch the “Allow Explicit Content” set-
ting to ON.
11.Should I have the Aha™ app downloaded to my
smartphone to use Aha™ Via Mobile?You do not
need to have the Aha™ app on your smartphone to
use Aha™ Via Mobile. The Uconnect® Access App is
required.
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12.How do I know how much data is being used?
Uconnect® Access Via Mobile uses your smart-
phone’s existing data plan to stream content. Data
usage varies by phone/device, content (e.g. videos),
high quality audio and several other factors. Please
refer to your device carrier for specific details.
MAINTAIN MY Uconnect® ACCESS ACCOUNT
Reinstalling An App
From the in-vehicle touchscreen do the following:
1. Press the Uconnect® “App” button and open the
Uconnect® Store. Select “My Apps.”
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2. In “My Apps,” select “Settings” and then “Reinstall
App” and “Continue.”
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3. Your Apps have been successfully re-installed.
How To Remove My Uconnect® Access Account
To remove your Uconnect® Access account or cancel
your Uconnect® Access subscription, follow the instruc-
tions below. You may also go to the Mopar Owner
Connect website (moparownerconnect.com). On Mopar
Owner Connect, go to Uconnect® Store, and click on
“Remove My Vehicle.”
For further assistance call Uconnect® Care at 855-
792-4241.
1. Press the Uconnect® “Apps” button and open the
Uconnect® Store. Select “My Apps.”
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2. In “My Apps”, select “Settings” and then “Remove
Uconnect® Account” and “Continue.”
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