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Via Mobile Apps
Pandora® — If Equipped
Pandora® gives people the music and comedy they love
anytime, anywhere. Personalized stations launch in-
stantly, with the input of a favorite artist, track, come-
dian, or genre.
Description
Easily control your Pandora® app through an intuitive
interface via the vehicle touchscreen and steering wheel
controls.
•Reduce the need to use your Smartphone to access
Pandora® so you can stay focused on driving.
•Launch Pandora® using Voice Recognition (VR) via a
button on the steering wheel.
•Pandora® offers personalized radio based on your
favorite artists, or songs and can create a custom
#station#playing similar music. Custom stations are
created on the Pandora® website or the mobile app.
•Listen to previously created stations in “shuffle” mode
•For the best music experience, continuously personal-
ize your music using the “Like” or “Dislike” buttons
on the touchscreen whenever a particular song is
played that you want to hear more or less of.
•Enjoy a higher quality of music by adjusting the
Pandora® settings.
•Customers can leverage an existing Pandora® account,
or set up a new account on the Pandora® website at
pandora.com.
•Customers can also create a new Pandora® account by
clicking on a link from the Uconnect® Access Via
Mobile profile page during registration and setup.
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How It Works
Via Mobile uses the Uconnect® Access smartphone app
and your smartphone’s data plan to access your personal
Pandora® account from the vehicle and control it using
the vehicle touchscreen. A compatible smartphone is
required. The Pandora® mobile app on your phone does
not need to be launched to use Pandora® Via Mobile.
1. If you haven’t yet registered with Uconnect® Access,
begin by pushing the “Apps” icon on the touchscreen
inside your vehicle, and then push “Uconnect Regis-
tration.”
2. Once you receive an email from “Uconnect Access,”
click on the secure link to complete your registration
onmoparownerconnect.comwhere you’ll be guided
through setup of your Via Mobile profile.
3. Next, link app accounts to your Via Mobile profile by
entering your login information for Pandora®.
If you’ve already registered with Uconnect® Access,
log in tomoparownerconnect.comto set up your Via
Mobile profile. Click on “Via Mobile Profile.”
4. Next, connect your smartphone to the vehicle touch-
screen. The Uconnect® Access app is compatible with
select iPhone® and Android smartphones. Visit
UconnectPhone.comto confirm that your smart-
phone is compatible with Uconnect®. Once you’ve
confirmed your smartphone is compatible, pair it to
the vehicle touchscreen via Bluetooth® to use Via
Mobile apps. If using an iPhone®, a USB cable may
also be supported for the data connection.
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5. Launch the Uconnect® Access app on your connected
smartphone and log in with your Mopar Owner
Connect Username/Email and password. From the
vehicle touchscreen press the “Apps” button and
select Pandora® from the list. Pandora® is located
within the “All Apps” tab. To launch Pandora® using
voice recognition, push the button on the steering
wheel and say, “launch Pandora Via Mobile.”
Ensure that Via Mobile data has been turned on under
“Settings” in the Uconnect® Access App. A green indica-
tor next to the words “Via Mobile” will show when it is
ready to provide data to the vehicle touchscreen (a blue
indicator when data is being sent). A red indicator means
that it is not ready to provide data.
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Each time you want to use a Via Mobile app in your
vehicle, the Uconnect® Access App must be running on
your smartphone and the smartphone must be paired via
Bluetooth®.
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A message will be displayed to remind you that Via
Mobile apps utilize the data plan on your connected
smartphone to provide content. Press “OK” to continue
or the “X” to exit.
NOTE:Many smartphones have a limit to how much
data they can utilize before incurring additional charges.
The amount of data being used varies by smartphone
device, cellular service provider and specific app. Check
your smartphone service plan for more details.
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Give it a try!
1. From the vehicle touchscreen select Pandora® from
the apps list, or push thebutton on the steering
wheel and say, “launch Pandora® Via Mobile.”
2. Select a station from the list, or select “QuickMix” to
listen to your music in shuffle mode.
3. To go back and select a different station, press the
“Station List” button on the touchscreen.
Requirements
•Vehicle must be properly equipped with the
Uconnect® Access System.
•Your smartphone must be compatible with the
Uconnect® Access App and properly connected to the
vehicle.
•Your connected smartphone must be in range of a
usable cellular signal.
•Vehicle must be registered with Uconnect® Access and
have an active subscription that includes the appli-
cable feature or App.
•Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec-
trical system.
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•Vehicle must be equipped with Uconnect 8.4A/8.4AN.
Not available on Uconnect 5.0.
Tips and Shortcuts
•Pandora® will launch with the last setting and play list
you chose. To change this, select the “Station List”
button on the touchscreen in lower left corner to select
another station.
•Steering wheel controls supported are for “next track”
(until reaching maximum skips – for free account).
FAQs
1.Why can’t I get Pandora® Via Mobile to work?Here
are some things to consider:
•Check to ensure you have linked your Pandora®
account credentials with Uconnect® Access. This is
usually done during registration and setup. Then,
check to ensure you have properly connected your
compatible smartphone to the vehicle touchscreen.
The Uconnect® Access App must be open and you
must be logged in. A blue light indicates that it’s
providing data to the vehicle.
•If you recently changed your password for
Pandora®, it may need to be updated on Mopar
Owner Connect under the “Via Mobile” section.
2.If I changed my password for Pandora®, do I have to
update it with Uconnect® Access?Yes. Visit
moparownerconnect.com, log in, and click on Via
Mobile.
3.How do I set up a Pandora® account?You can create
an account with Pandora® by visitingpandora.com.
To make changes to an existing Pandora® account,
visit the Pandora® website.
4.Can I create a Pandora® account during Uconnect®
Access registration and setup?There is a link from the
Via Mobile profile page where the customer can go to
the Pandora® website to create a new account.
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5.Can I customize my Pandora® stations?The
“Thumbs up” and “Thumbs down” buttons on the
touchscreen are used to personalize stations based on
the currently playing track. Give a track the “thumbs
up” to hear more tracks with similar qualities, or
“thumbs down” to remove that track from the station
and avoid tracks with similar qualities.
6.Can I create a station from within the vehicle using
the vehicle touchscreen?Custom content can only be
created from the Pandora® website or the Pandora®
mobile app.
7.How do I improve the sound quality within the app
and how will this affect the experience?The default
setting is 32 kbps. Users can increase to 64 kbps by
selecting “Pandora Settings” once within the app (icon
looks like two gears). This will double the impact to
the user ’s data plan and is subject to more playbacks/
buffering.
8.How do I block explicit content?Customers have the
ability to block explicit content by adjusting their
settings through the Pandora® website at
pandora.comor through the Pandora® mobile app.
9.Should I have the Pandora® app downloaded to my
smartphone to use Pandora® Via Mobile?You do not
need to have the Pandora® app on your smartphone
to use Pandora® Via Mobile. The Uconnect® Access
App is required, however.
10.How do I know how much data is being used?
Uconnect® Access Via Mobile uses your smart-
phone’s existing data plan to stream content. Data
usage varies by phone/device, content (e.g. videos),
high quality audio and several other factors. Please
refer to your device carrier for specific details.
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