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3. A pop-up screen will appear asking for your
Uconnect® Security PIN (this is the same 4- digit code
established when your registered your Uconnect®
Access system). Enter the Uconnect® Security PIN on
the keypad and press “OK.”
4. The Uconnect® Access App will confirm if your
command was sent (or not). Press “OK” to close the
pop-up screen.
5. It will take a little while for the command to go
through to your vehicle. The time it takes depends on
a number of technical conditions.
6. A message will appear on the screen to let you know
if the command was received by your vehicle.
Mopar® Owner Connect website:
1. Log on to the Mopar® Owner Connect website
(moparownerconnect.com) using the username and
password you used when registering your Uconnect®
Access system.
NOTE:If you forgot your username or password, links
are provided on the website to help you retrieve them.
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2. If you have more than one vehicle registered into the
Mopar® Owner Connect website
(moparownerconnect.com), select the vehicle you
want to send the command by clicking on its image
along the top.
3. Beneath the image of a vehicle like yours, you will see
a row of icons. To lock the doors, click on the closed
lock icon; to unlock the driver ’s door click on the
“open lock icon.”
4. You will then be asked to enter your Uconnect®
Security PIN (this is the same 4-digit code established
when your registered your Uconnect® Access system).
Please enter your Uconnect® Security PIN.
5. A message will appear on the screen to let you know
if the command was received by your vehicle.
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Uconnect® Care:
1. If you need to unlock the doors of your vehicle,
contact Uconnect® Care by calling 855-792-4241.
NOTE:The Uconnect® Care agents are trained to help
you with unlocking of your door (for example, in an
accidental lock-out). All other Remote Services should be
performed via the Mopar® Owner Connect website
(moparownerconnect.com) or through the Uconnect®
Access App on your compatible smartphone.
CAUTION!
Must be registered with Uconnect® access and
have a current subscription.
2. For security purposes, the Uconnect® Care agent will
verify your identity by asking for your 4-digit
Uconnect® Security PIN.
3. After providing your Uconnect® Security PIN, you
can ask them to lock or unlock your vehicle. The agent
will send a command to your vehicle to get the task
done.
Give It A Try!
•Download the Uconnect® Access App to your smart-
phone.
•Enter the username and password that you established
for the Mopar® Owner Connect website
(moparownerconnect.com) during registration of
your new vehicle.
•If logging in for the first time, you will be asked to
agree to the Terms of Service.
•Push the button to unlock your vehicle’s door, you will
then be asked to enter your Uconnect® Security PIN.
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•Your request will typically take about to 3 minutes to
process. If your vehicle has been parked for a while it
can take up to 30 minutes for the request to reach your
vehicle and perform the task.
Requirements
•Vehicle must be properly equipped with the
Uconnect® Access System.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be registered with Uconnect® Access and
have an active subscription that includes the appli-
cable feature or App.
•If using the Uconnect® Access App to command your
vehicle, your smartphone must be compatible and in
range of a cellular signal.
•An ignition cycle is required for some remote com-
mands such as Remote Vehicle Start and Remote Door
Lock/Unlock if following a Remote Horn and Lights
activation.
FAQs
1.How long does it take to unlock or lock the door?
Depending on various conditions, it can take three
minutes or more for the request to get through to your
vehicle, although Uconnect® is always striving to
improve performance.
2.Which is faster, my Key Fob or the Uconnect® Access
App?Your Key Fob will lock/unlock the door quicker,
however its range is limited and it can sometimes get
misplaced or locked in the vehicle. Your Uconnect®
Access App comes in handy for these and other
situations.
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3.Will my vehicle be safe if I lose my smartphone?
People sometimes lose their phone, which is why
security measures have been engineered into the
Uconnect® Access App. Asking for your username,
password and Uconnect® Security PIN help to ensure
that nobody can get into your vehicle if they happen to
find your smartphone.
4.Why can’t all phones use the Uconnect® Access
App?The Uconnect® Access App has been designed
to work on most smartphones with the Apple and
Android operating systems. The capabilities of these
smartphone allows us to remotely command your
vehicle. Other operating systems may be supported in
the future.
5.Why is the Uconnect® Access App running slow?
The Uconnect® Access App relies on the cellular
connection from your smartphone to send commands
to your vehicle. If your smartphone is in an area with
below average coverage, it will take longer to log in
and send commands.
Remote Vehicle Start
Use Your Computer Or Smartphone App To Start The
Engine And Warm-Up Or Cool-Down The Vehicle
From Almost Anywhere.
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Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle, without the
keys and from virtually any distance. Once started, the
pre-set climate controls in your vehicle can warm-up or
cool-down the interior before you have to get in. You can
send a request to your vehicle in one of two ways:
•Using the Uconnect® Access App from a compatible
smartphone.
•From the Mopar Owner Connect website
(moparownerconnect.com).
You can also send a command to turn-off an engine that
has been remote started. After 15 minutes if you have not
entered your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start system.
If you want, you can set-up notifications for your account
to receive an email or text (SMS) message every time a
command is sent to remote start or cancel a remote start.
How It Works
Uconnect® Access App:
1. Download the Uconnect® Access App to a compatible
smartphone and login using your username and pass-
word.
2. To start the engine, press the “circular arrow”, to
turn-off an engine that has been remote started press
the “cancel” button.
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3. A pop-up screen will appear asking for your
Uconnect® Security PIN (this is the same 4- digit code
established when your registered your Uconnect®
Access system). Enter the Uconnect® Security PIN on
the keypad and press “OK.”
4. The Uconnect® Access App will confirm if your
command was sent (or not). Press “OK” to close the
pop-up screen.
5. It will take a little while for the command to go
through to your vehicle. The time it takes depends on
a number of technical conditions.
6. A message will appear on the screen to let you know
if the command was received by your vehicle.
Mopar Owner Connect website:
1. Log on to the Mopar Owner Connect website
(moparownerconnect.com) using the username and
password you used when registering your Uconnect®
Access system.
NOTE:If you forgot your username or password, links
are provided on the website to help you retrieve them.
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2. If you have more than one vehicle registered into the
Mopar Owner Connect website
(moparownerconnect.com), select the vehicle you
want to send the command by clicking on its image
along the top.
3. Beneath the image of a vehicle like yours, you will see
a row of icons. To start the engine, press the “circular
arrow”, to turn-off an engine that has been remote
started press the “cancel” button.
4. You will then be asked to enter your Uconnect®
Security PIN (this is the same 4-digit code established
when your registered your Uconnect® Access system).
Please enter your Uconnect® Security PIN.
5. A message will appear on the screen to let you know
if the command was received by your vehicle.
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