Page 9 of 429
▫WiFi Hotspot. . . . . . . . . . . . . . . . . . . . . . . . .72
▫SRT Performance Pages/SRT Performance Pages
Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
▫Voice Texting. . . . . . . . . . . . . . . . . . . . . . . . .93
▫Remote Door Lock/Unlock...............103
▫Remote Vehicle Start...................108
▫Remote Horn And Lights. . . . . . . . . . . . . . . .114
▫Via Mobile Apps......................120
!MAINTAIN MY Uconnect® ACCESS
ACCOUNT...........................154
▫Reinstalling An App...................154
▫How To Remove My Uconnect® Access
Account............................157
▫Adding Vehicles To My Uconnect® Access
Account............................160
!Uconnect® CARE & FAQs.................160
▫Uconnect® Care Business Hours:...........160
▫Safety Guidelines......................166
▫Safe Usage Of The Uconnect® Access System . .166
!DEVICE CONNECTION AND AUDIO TIPS WITH
Uconnect®............................169
8ALLABOUTUconnect®ACCESS
Page 13 of 429
1 — Steering Wheel Audio Controls (Left Rear Surface of SteeringWheel)2—Uconnect®VoiceCommandButton3—Uconnect®PhoneButton4 — Assist Button5 — 9-1-1 Button6 — Uconnect® Access 8.4AN Radio
7—TuneorScrollKnob/BrowseorEnterButton8 — Remote Disc Player (If Equipped)9—MediaHub-mayincludeUSBport,SDCardandAudioJack(Inside Center Console)10 — Steering Wheel Audio Controls (Right Rear Surface of Steer-ing Wheel)11 — Vo l u m e / M u t e B u t t o n
NOTE:Dodge Ram 1500 interior shown, your vehicle may vary.
12 ALL ABOUT Uconnect® ACCESS
Page 32 of 429
FAQs
1.How much does the Uconnect® Access App cost?
Uconnect® does not charge for the App, however to
utilize the Remote Services (e.g., Remote Door Lock/
Unlock) a subscription or trial is required to the
Advantage Package.
2.Will my vehicle be safe if I lose my smartphone?
People sometimes lose their phone, which is why
security measures have been engineered into the
Uconnect® Access App. Asking for your username/
email, password and Uconnect® Security PIN help to
ensure that nobody can get into your vehicle if they
happen to find your smartphone.
3.Why can’t all phones use the Uconnect® Access
App?The Uconnect® Access App has been designed
to work on most smartphones with the Apple and
Android operating systems. Visit
UconnectPhone.comto confirm that your smart-
phone is compatible with Uconnect®.
4.How do I know how much data is being used when
I’m using Via Mobile?Uconnect® Access Via Mobile
uses your smartphone’s existing data plan to stream
content. Data usage varies by phone/device, content
(e.g. videos), high quality audio and several other
factors. Please refer to your device carrier for specific
details.
2
ALL ABOUT Uconnect® ACCESS 31
Page 34 of 429
•Click on Help & Support > Select your Brand > System
Updates
Using Via Mobile
Launch the Uconnect® Access app on your connected
smartphone and log in with your Mopar Owner Connect
Username/Email and password. From the vehicle touch-
screen select an app from the apps list. To launch an app
using voice recognition, press the button on the steering
wheel and say, “launch app name Via Mobile”.
Connect Smartphone to the Vehicle Touchscreen
The Uconnect® Access app is compatible with select
iPhone® and Android smartphones. Visit
UconnectPhone.comto confirm that your smartphone is
compatible with Uconnect®. Once you’ve confirmed
your smartphone is compatible, pair it to Uconnect®
using the Bluetooth (BT) Hands Free Profile to use Via
Mobile apps.
NOTE:When connecting multiple devices, Via Mobile
audio will stream using the BT Hands Free Profile, not
the Media (A2DP) profile. If using an iPhone®, a USB
cable may also be used for the data connection.
Data Usage
Uconnect® Access Via Mobile uses your smartphone’s
existing data plan to stream content. Data usage varies by
phone/device, content, high quality audio and several
other factors. Please refer to your device carrier for
specific details.
2
ALL ABOUT Uconnect® ACCESS 33
Page 50 of 429
NOTE:In case the “9-1-1” Call button is accidentally
pushed, there is a 10 second delay before the 9-1-1 call is
placed. The system will verbally alert you that a call is
about to be made. To cancel the 9-1-1 Call connection,
push the “9-1-1” Call button on the Rearview Mirror or
press the “Cancellation” button on the Phone Screen.
2. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system will transmit
the following important vehicle information to a 9-1-1
operator:
•Indication that the occupant placed a 9-1-1 Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
3. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
If a connection is made between a 9-1-1 operator and
your vehicle, you understand and agree that 9-1-1 opera-
tors may, like any other 9-1-1 call, record conversations
and sounds in and near your vehicle upon connection.
9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities. 9-1-1 or other emergency line
operators in Canada and Mexico may not answer or
respond to 9-1-1 system calls. If the 9-1-1 Call system
detects a malfunction, any of the following may occur at
the time the malfunction is detected.
•The Rearview Mirror light will continuously be illu-
minated red.
•The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
2
ALL ABOUT Uconnect® ACCESS 49
Page 100 of 429
Contact names or phone numbers of the message
sender appears in a list along withViewandListen
buttons on the touchscreen.
Viewing A Specific Message
1. Press “View” next to the contact name/phone number
of the message you want to be displayed.
OR
Say“Show message n”
n = the number of the message
Listening To A Message
1. Press “Listen” on the touchscreen or push the “Phone”
button on the steering wheel and say “Listen,” the
Uconnect® system will read the received text message
over the vehicle audio system.
Barge-In
Barge-in is a feature that enables a user to say a valid
command without waiting for the system to finish speak-
ing. When the system is “speaking” you can push the
button on the steering wheel and say a valid
command.
For example, if the system is explaining all of the options
available after dictating a text message, at any time the
2
ALL ABOUT Uconnect® ACCESS 99
Page 128 of 429
5.Can I customize my Pandora® stations?The
“Thumbs up” and “Thumbs down” buttons on the
touchscreen are used to personalize stations based on
the currently playing track. Give a track the “thumbs
up” to hear more tracks with similar qualities, or
“thumbs down” to remove that track from the station
and avoid tracks with similar qualities.
6.Can I create a station from within the vehicle using
the vehicle touchscreen?Custom content can only be
created from the Pandora® website or the Pandora®
mobile app.
7.How do I improve the sound quality within the app
and how will this affect the experience?The default
setting is 32 kbps. Users can increase to 64 kbps by
selecting “Pandora Settings” once within the app (icon
looks like two gears). This will double the impact to
the user ’s data plan and is subject to more playbacks/
buffering.
8.How do I block explicit content?Customers have the
ability to block explicit content by adjusting their
settings through the Pandora® website at
pandora.comor through the Pandora® mobile app.
9.Should I have the Pandora® app downloaded to my
smartphone to use Pandora® Via Mobile?You do not
need to have the Pandora® app on your smartphone
to use Pandora® Via Mobile. The Uconnect® Access
App is required, however.
10.How do I know how much data is being used?
Uconnect® Access Via Mobile uses your smart-
phone’s existing data plan to stream content. Data
usage varies by phone/device, content (e.g. videos),
high quality audio and several other factors. Please
refer to your device carrier for specific details.
2
ALL ABOUT Uconnect® ACCESS 127
Page 137 of 429
5.Can I create an iHeartRadio account during
Uconnect® Access registration and set-up?There is a
link from the Via Mobile profile page where the
customer can go to iHeartRadio’s website to create a
new account.
6.How do I set up an iHeartRadio account?You can
create or make changes to an existing iHeartRadio
account by visiting their website atiHeartRadio.com.
7.Can I create custom content from within the vehicle?
Yes. From the iHeartRadio Home screen, press “Create
Station.”
8.Should I have the iHeartRadio app downloaded to
my smartphone to use Uconnect® Access Via Mo-
bile?You do not need to have the iHeartRadio app on
your smartphone in order to use iHeartRadio Via
Mobile. The Uconnect® Access App is required, how-
ever.
9.How do I know how much data is being used?
Uconnect® Access Via Mobile uses your smartphone’s
existing data plan to stream content. Data usage varies
by phone/device, content (e.g. videos), high quality
audio and several other factors. Please refer to your
device carrier for specific details.
10.How do I block explicit content?Customers have
the ability to block explicit content within the iHeart-
Radio Settings menu. Go to iHeartRadio Home and
select the “gear” icon.
Slacker Radio — If Equipped
Enjoy millions of songs and hundreds of handcrafted
stations.
Description
•Easily control your Slacker Radio app through an
intuitive interface via the vehicle touchscreen and
steering wheels controls.
136 ALL ABOUT Uconnect® ACCESS
