9–1–1 Call Operating Instructions
1. Push the “9-1-1 Call” button on the Rearview Mirror;
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the “9-1-1 Call” button on the
Rearview Mirror or press the “cancellation” button on
the Phone Screen. Termination of the 9-1-1 Call will turn
the green LED light on the Rearview Mirror off.
2. The LED light on the Rearview Mirror will turn green
once a connection to a 9-1-1 operator has been made;
3. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
•indication that the occupant placed a 9-1-1 Call
•the vehicle brand; and
•the last known GPS coordinates of the vehicle
4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
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WARNING!
If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the ve-
hicle immediately and move to a safe location.
WARNING!
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer-
gency call. To avoid interference that can cause the
9-1-1 Call system to fail, never add aftermarket
equipment (e.g., two way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOT have 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light will continuously be illu-
minated red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
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