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1.The ASSIST And 9-1-1 Buttons On Your Rearview
Mirror
The ASSIST Button is used for contacting Roadside
Assistance, Vehicle Care and Uconnect® Care. The 9-1-1
button connects you directly to emergency services.
2.The Uconnect® “Apps” Button On The Menu Bar At
The Bottom Right Corner Of The In-Vehicle Touch-
screen
This is where you can begin registration for
Uconnect® Access, find the apps and purchase WiFi
Hotspot on demand.
3.The Uconnect® Voice Command And Uconnect®
Phone Buttons On Your Steering Wheel
The buttons let you use your voice to give commands,
make phone calls, send and receive text messages
hands-free, enter navigation destinations and control
your radio and media devices.
1 — Voice Recognition Button2—PhoneButton
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8. The Uconnect® Payment Account will then ask for
your “Payment PIN.” After entering this four digit
PIN, press the “Continue” button on the touchscreen
to make the purchase.
9. You will receive a confirmation message that your
purchase has been submitted. Press “OK” to end the
process.
NOTE:Purchased Apps and services can take up to 30
minutes to download, depending on your vehicle’s cel-
lular coverage at time of purchase. If your download
takes more than 30 minutes, please contact Uconnect®
Care by pushing the ASSIST button on the rear view
mirror.
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Access features work using the built-in cellular connec-
tion. Only Voice Texting the Uconnect® Access App and
Via Mobile Apps require a compatible smartphone to
work with your Uconnect® Access system.
9-1-1 Call
Access To Emergency Services At The Push Of A Button
Uconnect® Access In-Vehicle Assistance Features
With Uconnect® Access, your vehicle has on-board assis-
tance features located on the rear view mirror designed to
enhance your driving experience if you should ever need
assistance or support.
Description
9-1-1 Call is a feature that, at the push of a button, can
contact emergency services. It’s a convenient way to get
in contact with a 9-1-1 operator in the event of an
emergency. When the connection between the vehicle
and a 9-1-1 operator is made, your vehicle will automati-
cally transmit location information to the 9-1-1 operator.
How It Works
1. Push the “9-1-1” Call button on the Rearview Mirror;
the indicator light will turn green indicating a call has
been placed.
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NOTE:In case the “9-1-1” Call button is accidentally
pushed, there is a 10 second delay before the 9-1-1 call is
placed. The system will verbally alert you that a call is
about to be made. To cancel the 9-1-1 Call connection,
push the “9-1-1” Call button on the Rearview Mirror or
press the “Cancellation” button on the Phone Screen.
2. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system will transmit
the following important vehicle information to a 9-1-1
operator:
•Indication that the occupant placed a 9-1-1 Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
3. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
If a connection is made between a 9-1-1 operator and
your vehicle, you understand and agree that 9-1-1 opera-
tors may, like any other 9-1-1 call, record conversations
and sounds in and near your vehicle upon connection.
9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities. 9-1-1 or other emergency line
operators in Canada and Mexico may not answer or
respond to 9-1-1 system calls. If the 9-1-1 Call system
detects a malfunction, any of the following may occur at
the time the malfunction is detected.
•The Rearview Mirror light will continuously be illu-
minated red.
•The screen will display the following message “Vehicle
phone requires service. Please contact your dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
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Requirements
•This feature is available only on vehicles sold in the
US.
•Vehicle must be properly equipped with the
Uconnect® Access System.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec-
trical system.
WARNING!
•Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent
wireless and GPS signal reception, which can pre-
vent your vehicle from placing an emergency call.
Wireless and GPS signal reception is required for
the 9-1-1 Call system to function properly.
•Failure to perform scheduled maintenance and
regularly inspect your vehicle may result in vehicle
damage, accident or injury.
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services if needed. If the
Rearview Mirror light is illuminated, have an au-
thorized dealer service the 9-1-1 Call system imme-
diately.
(Continued)
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FAQs
1.What Happens If I Accidentally Push The 9-1-1
Button On The Mirror?You have 10 seconds after
pushing the 9-1-1 button to cancel the call. To cancel
the call, either push the “9-1-1” button again, or press
the “cancel” button on the in-vehicle touchscreen.
2.What Type Of Information Is Sent When I Call 9-1-1
From My Vehicle?Certain vehicle information, such
as make and model, is transmitted along with last
known GPS location. Also note that 9-1-1 operators
may record conversations and sounds within your
vehicle once a connection is made, and that by using
the service you consent to having this information
shared.
3.When Could I Use The 9-1-1 Button?You can use the
9-1-1 button to make a call if you or someone else
needs emergency assistance.
Roadside Assistance Call
Easy Call To Roadside Assistance 24/7 Using Assist
Button
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Uconnect® Access In-Vehicle Assistance Features
With Uconnect® Access, your vehicle has on-board assis-
tance features located on the rear view mirror designed to
enhance your driving experience if you should ever need
assistance or support.
Description
Vehicles equipped with the Uconnect® Access system
feature will contain an ASSIST button on the rear view
mirror. Once the vehicle has been registered and is
subscribed to the Advantage Package, the ASSIST button
can connect you directly to one of three important care
centers for support.
•Roadside Assistance— If you get a flat tire, or need a
tow, you’ll be connected to someone who can help
anytime. Additional fees may apply. (see the Disclaim-
ers section below for more detail).
•Uconnect® Care— In vehicle support for Uconnect®
Access System, Apps, and Features.
•Vehicle Care— Total support for your Chrysler Group
vehicle.
How It Works
You or someone in the vehicle simply presses the ASSIST
button located on the rear view mirror and you will be
presented with your ASSIST options. Make your selec-
tion by pressing the screen.
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3. Your Apps have been successfully removed.
Adding Vehicles To My Uconnect® Access
Account
You can easily add vehicles to your Uconnect® Access
account online by going to the Mopar Owner Connect
website (moparownerconnect.com) > Dashboard > Add
a Vehicle. Connected vehicles must follow the secure
registration process to be added to an account.
Uconnect® CARE & FAQs
For additional information about Uconnect® Access,
push the ASSIST button on the rear view mirror and then
select Uconnect® Care on your in-vehicle touchscreen to
contact Uconnect® Care. Your call will be directed to a
Uconnect® Care agent or held in a queue until an agent
is available. You can also phone Uconnect® Care directly
at 855-792-4241, or go to the Mopar Owner Connect
website (moparownerconnect.com).
Uconnect® Care Business Hours:
Central Time
•Monday through Friday – 7:00am to 7:00pm
•Saturday and Sunday – 8:00am to 4:00pm
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