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NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect® Phone simply press the “Mute”
button on the Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call. To transfer an ongoing call
from your connected mobile phone to the Uconnect®
Phone or vice versa, press the “Transfer” button on the
Phone main screen.
Connect Or Disconnect Link Between The
Uconnect® Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth®
connection between a Uconnect® Phone paired mobile
phone and the Uconnect® Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect®
Phone
Voice Command
For the best performance:
•Adjust the rearview mirror to provide at least½inch
(1 cm) gap between the overhead console (if equipped)
and the mirror.
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You can search for a Fire Department by the following
categories, which are button tabs at the top of the
screen.
•Name
•Distance
•ABC (Search)
NOTE:In case of emergency, please contact the facility to
verify their availability before proceeding.
3. Press the desired Fire Department and press “Yes” to
confirm the destination.
If you are currently on a route guidance and you select a
Fire Department the system will ask you to choose one of
the following:
•Cancel previous route
•Add as first destination
•Add as last destination
NOTE:You can press the “back arrow” button on the
touchscreen to return to the previous screen or the “X”
button on the touchscreen to exit.
SECURITY FEATURES
The following Security Related options are available:
•9–1–1 Call
•Roadside Assistance Call
Roadside Assistance — If Equipped
If your vehicle is equipped with this feature and within
cellular range, you may be able to connect to Roadside
Assistance, Uconnect® Care and Vehicle Care by pressing
the “Assist” button on the Rearview Mirror of your
vehicle. To the extent any such calls incur additional
3
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costs, you are responsible for them. If Roadside Assis-
tance is provided to your vehicle, you agree to be
responsible for any additional roadside assistance service
costs that you may incur.
To provide Uconnect® Services to you, we may record
and monitor your conversations with Roadside Assis-
tance, Uconnect® Care or Vehicle Care, whether such
conversations are initiated through the Uconnect® Ser-
vices in your vehicle, or via a landline or mobile tele-
phone, and may share information obtained through
such recording and monitoring in accordance with regu-
latory requirements. You acknowledge, agree and con-
sent to any recording, monitoring or sharing of informa-
tion obtained through any such call recordings.
9-1-1 Call — If Equipped
The 9-1-1 Call system is an embedded phone system that
allows you to connect to a 9-1-1 operator in an emer-
gency. You can choose to press the “9-1-1 Call” button on
the Rearview Mirror to contact a 9-1-1 operator.
9–1–1 Call Operating Instructions
1. Push the “9-1-1 Call” button on the Rearview Mirror;
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the “9-1-1 Call” button on the
Rearview Mirror or press the “cancellation” button on
the Phone Screen. Termination of the 9-1-1 Call will turn
the green LED light on the Rearview Mirror off.
282 Uconnect® 8.4A — If Equipped
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2. The LED light on the Rearview Mirror will turn green
once a connection to a 9-1-1 operator has been made;
3. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
•indication that the occupant placed a 9-1-1 Call
•the vehicle brand; and
•the last known GPS coordinates of the vehicle
4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
NOTE:Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1 opera-
tor may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able to
speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1 Call
system will attempt to remain connected with the 9-1-1
operator until the 9-1-1 operator terminates the connec-
tion.
5. The 9-1-1 operator may attempt to contact appropriate
emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
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9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOT have 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light will continuously be illu-
minated red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
may not have 9-1-1 Call capability if needed. If the
Rearview Mirror light is illuminated, have an au-
thorized dealer service the 9-1-1 Call system imme-
diately.
•The Occupant Restraint Controller (ORC) turns on
the Air Bag Warning Light on the instrument panel
if a malfunction is detected in any part of the air
bag system. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service your vehicle immediately.
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Uconnect® 8.4AN SYSTEM
1. Radio
Press the “Radio” button on the touchscreen to enter
Radio Mode. The different tuner modes; AM, FM and
SXM can be selected by pressing the corresponding
buttons on the touchscreens in Radio Mode.
2. Media
Press the “Media” button on the touchscreen to access
media sources such as: Disc (If Equipped), USB Device,
AUX, Bluetooth®, and SD Card (If Equipped) as long as
the requested media is present.
3. Controls
Press the#Controls#button on the touchscreen to adjust
the auto-dimming mirror, heated & vented seats, heated
& vented steering wheel (if equipped).
4. Climate
Refer to Climate Controls in your vehicles Owner ’s
Manual for further details.
5. Nav
Press the “Nav” button on the touchscreen to access the
Navigation feature. Refer to the Navigation section in
this manual for further details.
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Things You Should Know About Your Uconnect®
Phone
Voice Command
For the best performance:
•Adjust the rearview mirror to provide at least½inch
(1 cm) gap between the overhead console (if equipped)
and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Ensure that no one other than you is speaking during
a voice command period.
Performance is maximized under:
•Low-To-Medium Blower Setting
•Low-To-Medium Vehicle Speed
•Low Road Noise
•Smooth Road Surface
•Fully Closed Windows
•Dry Weather Condition
Even though the system is designed for many languages
and accents, the system may not always work for some.
When navigating through an automated system such as
voice mail, or when sending a page, before speaking the
digit string, make sure to say “Send.”
NOTE:It is recommended that you do not store names in
your favorites phonebook while the vehicle is in motion.
Phonebook (Mobile and Favorites) name recognition rate
is optimized when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
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SECURITY FEATURES
The following Security Related options are available:
•9–1–1 Call
•Roadside Assistance Call
Roadside Assistance — If Equipped
If your vehicle is equipped with this feature and within
cellular range, you may be able to connect to Roadside
Assistance, Uconnect® Care and Vehicle Care by pressing
the “Assist” button on the Rearview Mirror of your
vehicle. To the extent any such calls incur additional
costs, you are responsible for them. If Roadside Assis-
tance is provided to your vehicle, you agree to be
responsible for any additional roadside assistance service
costs that you may incur.
To provide Uconnect® Services to you, we may record
and monitor your conversations with Roadside Assis-
tance, Uconnect® Care or Vehicle Care, whether such
conversations are initiated through the Uconnect® Ser-
vices in your vehicle, or via a landline or mobile tele-
phone, and may share information obtained through
such recording and monitoring in accordance with regu-
latory requirements. You acknowledge, agree and con-
sent to any recording, monitoring or sharing of informa-
tion obtained through any such call recordings.
9-1-1 Call — If Equipped
The 9-1-1 Call system is an embedded phone system that
allows you to connect to a 9-1-1 operator in an emer-
gency. You can choose to press the “9-1-1 Call” button on
the Rearview Mirror to contact a 9-1-1 operator.
400 Uconnect® 8.4AN — If Equipped