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9–1–1 Call Operating Instructions
1. Push the “9-1-1 Call” button on the Rearview Mirror;
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the “9-1-1 Call” button on the
Rearview Mirror or press the “cancellation” button on
the Phone Screen. Termination of the 9-1-1 Call will turn
the green LED light on the Rearview Mirror off.
2. The LED light on the Rearview Mirror will turn green
once a connection to a 9-1-1 operator has been made;
3. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
•indication that the occupant placed a 9-1-1 Call
•the vehicle brand; and
•the last known GPS coordinates of the vehicle
4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
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Uconnect® 8.4AN — If Equipped 401
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WARNING!
If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the ve-
hicle immediately and move to a safe location.
WARNING!
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emer-
gency call. To avoid interference that can cause the
9-1-1 Call system to fail, never add aftermarket
equipment (e.g., two way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOT have 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light will continuously be illu-
minated red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
4
Uconnect® 8.4AN — If Equipped 403
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WARNING!
•Ignoring the Rearview Mirror light could mean you
may not have 9-1-1 Call capability if needed. If the
Rearview Mirror light is illuminated, have an au-
thorized dealer service the 9-1-1 Call system imme-
diately.
•The Occupant Restraint Controller (ORC) turns on
the Air Bag Warning Light on the instrument panel
if a malfunction is detected in any part of the air
bag system. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service your vehicle immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop 9-1-1 Call system operation. These include, but are
not limited to, the following factors:
•The ignition key has been removed from the ignition
and the delayed accessories mode is active.
•The ignition key is in OFF position.
•The vehicle’s electrical systems are not intact.
•The 9-1-1 Call system software and/or hardware are
damaged during a crash.
•The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
•Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
•Equipment malfunction at the 9-1-1 operator facility.
404 Uconnect® 8.4AN — If Equipped
Page 410 of 429
3. Speak clearly at a normal pace and volume while
facing straight ahead. The microphone is positioned
on the rearview mirror and aimed at the driver.
4. Each time you give a Voice Command, you must first
press either the VR or Phone button, wait untilafter
the beep, then say your Voice Command.
5. You can interrupt the help message or system prompts
by pressing the VR or Phone button and saying a Voice
Command from current category.
All you need to control your Uconnect® system with
your voice are the buttons on your steering wheel.1—PressToBeginRadio,Media,Navigation,AppsAndClimateFunctions2—PressToInitiate,AnswerOrEndAPhoneCall,SendOrRe-ceive A Text
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Uconnect® 8.4A/8.4AN VOICE RECOGNITION QUICK TIPS 409
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