Page 649 of 876

649
4-1. Maintenance and care
4
Maintenance and care
SIENNA_OM_OM45472U_(U)
CAUTION
■
Precaution regarding th e Blind Spot Monitor
If the paint of the rear bumper is chipped or scratched, the system may mal-
function.
If this occurs, consult your Toyota dealer.
NOTICE
■ To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If you see dead insects, insect droppings or bird droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing wheels.
Page 650 of 876
650 4-1. Maintenance and care
SIENNA_OM_OM45472U_(U)
NOTICE
■Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surface of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ Detachable antenna installation and removal precautions
● Before driving, ensure that the antenna is installed.
● When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to the off position. If the wiper switch is in “AUTO”, the
wipers may operate and the wiper blades may be damaged.
Page 651 of 876

651
4-1. Maintenance and care
4
Maintenance and care
SIENNA_OM_OM45472U_(U)
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle’s interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
●Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened
with diluted detergent.
Use a diluted water solution of approximately 5 % neutral wool
detergent.
●Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded and venti-
lated area.
■ Cleaning the synthetic leather areas
●Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather using a
sponge or soft cloth.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.
Page 652 of 876

652 4-1. Maintenance and care
SIENNA_OM_OM45472U_(U)
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not use
water. Wipe dirty surfaces and let them dry. Excellent results are obtained by
keeping the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
● Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch
fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 170)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (esp ecially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.
Page 653 of 876

653
4-1. Maintenance and care
4
Maintenance and care
SIENNA_OM_OM45472U_(U)
NOTICE
■
Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration o\
f
leather surfaces.
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
Page 654 of 876
654 4-1. Maintenance and care
SIENNA_OM_OM45472U_(U)
NOTICE
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ Cleaning the inside of the rear wi ndow and the rear quarter windows
● Do not use glass cleaner to clean the rear window and the rear quarter
windows, as this may cause damage to the rear window defogger heater
wires or print type antenna (if equipped). Use a cloth dampened with luke-
warm water to gently wipe the windows clean. Wipe the windows in
strokes running parallel to the heater wires or print type antenna (if
equipped).
● Be careful not to scratch or damage the heater wires or print type antenna
(if equipped).
Page 655 of 876

655
4
Maintenance and care
SIENNA_OM_OM45472U_(U)
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driv ing, day-to-day care and regular
maintenance are essential. It is the owner’s responsibility to perform
regular checks. Toyota recommends performing the following main-
tenance:
■ General maintenance
General maintenance should be performed on a daily basis.
This can be done by yourself or by a Toyota dealer.
■ Scheduled maintenance
Scheduled maintenance should be performed at specified inter-
vals according to the maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.
■Do-it-yourself maintenance
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s War-
ranty Information Booklet” or “Owner’s Manual Supplement”.
Page 656 of 876

656 4-2. Maintenance
SIENNA_OM_OM45472U_(U)
■Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
■ Reset the maintenance data (U.S.A. only)
After the required maintenance is preformed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedures described below:
Vehicles without a smart key system
Switch the display to the trip meter A ( P. 244) and then turn the
engine switch off.
Vehicles with a smart key system
Switch the display to the trip meter A ( P. 244) and then turn the
“ENGINE START STOP” switch off.
Vehicles without a smart key system
While pressing the trip meter reset button ( P. 244), turn the
engine switch to the “ON” position.
Vehicles with a smart key system
While pressing the trip meter reset button ( P. 244), turn the
“ENGINE START STOP” switch to IGNITION ON mode.
Vehicles without a multi-information display
Continue to press and hold the button until the trip meter A displays
“000000”.
Vehicles with a multi-information display
Continue to press and hold the button until “COMPLETE” appears
on the multi-information display.
STEP1
STEP2
STEP3