Page 777 of 876

5
When trouble arises
777
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
NOTICE
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your
Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 690)
■After taking out or stowing the spare tire
Make sure to secure the tire carrier by tightening the clamp bolt to pre-
vent the holding bracket from hitting the under body of the vehicle during
driving.
■Using the tire carrier
●As the tire carrier is designed fo r use with the compact spare tire, it
cannot be used with standard tires.
●If the spare tire is flat, do not use th e tire carrier, as the tire may not be
held securely.
Page 778 of 876

778
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
If the engine will not star t
If the engine will not start even though correct starting procedures
are being followed ( P. 226, 229), consider each of the following
points:
■ The engine will not start even though the starter motor
operates normally.
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting proce-
dures. ( P. 226, 229)
● There may be a malfunction in the engine immobilizer system
(if equipped). ( P. 159)
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem:
●The battery may be discharged. ( P. 786)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over.
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
Page 779 of 876

5
When trouble arises
779
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
Emergency start function (vehicles with a smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally: Set the parking brake.
Shift the shift lever to P.
Turn the “ENGINE START STOP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 786)
● There may be a malfunction in the steering lock system (vehi-
cle with a smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
Page 780 of 876
780
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to pre-
vent accidental operation of the shift lever). Have the vehicle
inspected by your Toyo ta dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
Set the parking brake.
Vehicles without a smart ke y system: Turn the engine
switch to the “ACC” position.
Vehicles with a smart key system: Turn the “ENGINE
START STOP” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent tool.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 781 of 876
5
When trouble arises
781
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
■
If the beep sounds continuously when the shift lever is shifted from P
(vehicles with an AUTO ACCESS SEAT)
The AUTO ACCESS SEAT may not be locked in place.
For details, refer to “AUTO A CCESS SEAT OWNER’S MANUAL”.
Page 782 of 876
782
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
If you lose your keys
New genuine keys can be made by your Toyota dealer. For vehicles
with the smart key system, bring the other key and the key number
stamped on the key number plate. For vehicles without the smart key
system, bring a master key and the key number stamped on the key
number plate.
Page 783 of 876
5
When trouble arises
783
5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
If the electronic key does not operate properly
Locking and unlocking the doors and key linked functions
Using the mechanical key
( P. 33) in order to perform
the following operations.
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
: If equipped
For vehicles with a smart key system : If communication between the
electronic key and vehic le is interrupted (P. 36) or the electronic
key cannot be used because the batt ery is depleted, the smart key
system and wireless remote contro l cannot be used. In such cases,
the doors can be opened or the engine can be started by following
the procedure below.
Page 784 of 876
784 5-2. Steps to take in an emergency
SIENNA_OM_OM45472U_(U)
Starting the engineShift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened and closed while the
key is touched to the switch.
Press the “ENGINE START STOP” switch within 10 seconds
after the buzzer sounds, keepin g the brake pedal depressed.
In the event that the “ENGINE START STOP” switch cannot be oper-
ated, contact your Toyota dealer.
STEP1
STEP2
STEP3