Page 393 of 490
![INFINITI G37 2012 Owners Manual Black plate (392,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-12 In case of emergencyused.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehi INFINITI G37 2012 Owners Manual Black plate (392,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-12 In case of emergencyused.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehi](/manual-img/42/58895/w960_58895-392.png)
Black plate (392,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-12 In case of emergencyused.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehicle (RV), see
“ Flat towing ” (P.9-23) of this manual.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada). SCE0788
Two-wheel drive models
TOWING RECOMMENDED BY INFINITI GUID-1972A0E5-899D-424B-955B-A23087C49817
Two-Wheel Drive (2WD) models GUID-FE3D3969-5707-4CA8-BD66-27F17FDE5FEF
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated.
CAUTION . Never tow automatic transmission mod-
els with the rear wheels on the ground
or four wheels on the ground (forward or
backward), as this may cause serious and expensive damage to the transmis-
sion. If it is necessary to tow the vehicle
with the front wheels raised, always use
towing dollies under the rear wheels.
. When towing rear wheel drive models
with the front wheels on the ground or
on towing dollies: Push the ignition
switch to the ACC or ON position, and
secure the steering wheel in a straight-
ahead position with a rope or similar
device.
. If you have to tow manual transmission
Page 394 of 490
![INFINITI G37 2012 Owners Manual Black plate (393,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]models with the rear wheels on the
ground (if you do not use towing dollies)
or four wheels on the ground:
— Push the ignition switch to the ON
INFINITI G37 2012 Owners Manual Black plate (393,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]models with the rear wheels on the
ground (if you do not use towing dollies)
or four wheels on the ground:
— Push the ignition switch to the ON](/manual-img/42/58895/w960_58895-393.png)
Black plate (393,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]models with the rear wheels on the
ground (if you do not use towing dollies)
or four wheels on the ground:
— Push the ignition switch to the ON
position and turn off all accessories.
— Always release the parking brake.
—
Move the transmission shift lever to
the N (Neutral) position.
— Observe the following restricted
towing speeds and distances for
manual transmission models only: .
Rear wheels on the ground:
Speed: Below 50 MPH (80 km/h)
Distance: Less than 50 miles (80
km) .
Four wheels on the ground:
Speed: Below 70 MPH (112 km/h)
Distance: Less than 500 miles
(800 km)
— If the speed or distance must
necessarily be greater, remove the
propeller shaft before towing to
prevent damage to the transmission. SCE0488
All-wheel drive models
All-Wheel Drive (AWD) models GUID-8E431F7F-D22E-484A-90BA-D840A80CE451
INFINITI recommends that towing dollies be
used when towing your vehicle or the
vehicle be placed on a flat bed truck as
illustrated.
CAUTION Never tow AWD models with any of the
wheels on the ground as this may cause
serious and expensive damage to the
powertrain. VEHICLE RECOVERY (Freeing a stuck
vehicle) GUID-05991B38-9FB8-40E2-8907-B76FEB2747E1
WARNING . Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
In case of emergency
6-13
Page 395 of 490
Black plate (394,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-14 In case of emergencyPulling a stuck vehicle GUID-B007B93C-F1B1-4109-8B68-991857140467
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer ’ s instruc-
tions for the recovery device.
SCE0892
Sedan
Front (except for INFINITI Performance
Line, Aerodynamic Package models —
Coupe): GUID-D73A39BF-43C8-459F-9C24-47B7F579C407 SCE0893
Coupe (except for INFINITI Performance
Line, Aerodynamic Package models)
1. To remove the hook cover from the
bumper with a suitable tool, insert the
tool into the mesh and take off the
removable part.
2. Securely install the vehicle recovery
hook
* 1
stored with jacking tools as
Page 396 of 490
Black plate (395,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]illustrated. Attach the tow strap to the
recovery hook.
Make sure that the hook is properly
secured in the original place after use.
SCE0964
Coupe (INFINITI Performance Line, Aerodynamic Package models)
Front (INFINITI Performance Line, Aerody-
namic Package models — Coupe): GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
1. To remove the cover
* 1
from the
bumper with a suitable tool.
2. Pull the cover up
* 2
and then pull
cover out.
In case of emergency
6-15
Page 397 of 490
Black plate (396,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-16 In case of emergency SCE0965
Coupe (INFINITI Performance Line, Aerodynamic Package models)
3. Securely install the vehicle recovery
hook
* 3
stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook. Wrap the hook
* 3
and
strap with a cloth to avoid bumper
damage as illustrated. Make sure that
the hook is properly secured in the
original place after use. SCE0891
Rear: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Do not use the tie down hooks
* 1
for
towing or vehicle recovery.
CAUTION . Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.
Page 398 of 490
![INFINITI G37 2012 Owners Manual Black plate (397,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pul INFINITI G37 2012 Owners Manual Black plate (397,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pul](/manual-img/42/58895/w960_58895-397.png)
Black plate (397,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
Rocking a stuck vehicle GUID-D8ABA446-7649-42A5-93FF-7D6260146444
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control
(VDC) system.
2. Make sure the area in front and behind
the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to
clear an area around the front tires.
4. Slowly rock the vehicle forward and
backward. .
Shift back and forth between R
(reverse) and D (drive) (automatic
transmission models) or 1st (low)
and R (reverse) (manual transmis- sion models). .
Apply the accelerator as little as
possible to maintain the rocking
motion. .
Release the accelerator pedal before
shifting between R and D (automatic
transmission models) or 1st and R
(manual transmission models). .
Do not spin the tires above 35 MPH
(55 km/h).
5. If the vehicle cannot be freed after a
few tries, contact a professional towing
service to remove the vehicle.
In case of emergency
6-17
Page 399 of 490
Black plate (398,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-18 In case of emergencyMEMO
Page 400 of 490
![INFINITI G37 2012 Owners Manual Black plate (399,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]7 Appearance and care Cleaning exterior .................................................... 7-2
Washing ......................................... INFINITI G37 2012 Owners Manual Black plate (399,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]7 Appearance and care Cleaning exterior .................................................... 7-2
Washing .........................................](/manual-img/42/58895/w960_58895-399.png)
Black plate (399,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]7 Appearance and care Cleaning exterior .................................................... 7-2
Washing ............................................................. 7-2
Waxing ............................................................... 7-2
Removing spots .................................................. 7-3
Underbody ......................................................... 7-3
Glass .................................................................. 7-3
Wheels ............................................................... 7-3
Chrome parts ..................................................... 7-4
Tire dressing ...................................................... 7-4 Cleaning interior .................................................... 7-4
Air fresheners ................................................... 7-5
Floor mats ........................................................ 7-5
Seat belts ......................................................... 7-6
Corrosion protection ............................................... 7-6
Most common factors contributing to
vehicle corrosion .............................................. 7-6
Environmental factors influence the rate
of corrosion ...................................................... 7-6
To protect your vehicle from corrosion .............. 7-7