1996 FORD AEROSTAR Owners Manual

253
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Ford of Canada Customer
Assistance
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If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
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one inch art:0060101-C
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Canadian Motor Vehicle Arbitration Plan
(CAMVAP)
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If a specific item of concern arises, where a
solution cannot be reached between a vehicle
owner, Ford of Canada, and/or one of its
dealers (that all parties can agree upon), the
owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
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CAMVAP uses the services of Provincial
Administrators to assist consumers in scheduling
and preparing for their arbitration hearings.
However, before you can proceed with
CAMVAP you must follow your manufacturer's
dispute resolution process as outlined under
Service/Maintenance Concerns (U.S. or Canada)
earlier in this chapter.
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Consumers wishing to obtain further information
about the program can obtain an information
booklet from your dealer or contact the
Provincial Administrator, Canadian Motor
Vehicle Arbitration Plan, at the address or
telephone number shown below.
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O & P Services
595 Bay Street Ð Suite 300
Toronto, Ontario
M5G 2C2
Telephone 1 (800) 207-0685
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This plan is not available in the province of
Quebec.
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Getting Help Outside the U.S.
and Canada
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Before you export your vehicle to a foreign
country, contact the appropriate foreign embassy
or consulate to make sure local regulations do
not prevent you from registering your vehicle.
Officials at the embassy can also help you decide
whether you should import your vehicle to that
country.
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Officials at the embassy or consulate can tell you
where to get unleaded fuel. If you cannot get
unleaded fuel or can get only fuel with an
anti-knock index that is lower than your vehicle
needs, contact a district or owner relations office
before you leave the U.S. or Canada.
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Use of leaded fuel in your vehicle without a
proper conversion may damage the effectiveness
of your emissions control system and may cause
engine knocking or serious engine damage. Ford
Motor Company is not responsible for any
damage that is caused by use of improper fuel.
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You may also have difficulty importing your
vehicle back into the U.S. if you use leaded fuel.
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If your vehicle must be serviced while you are
traveling or living in Central or South America,
the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot
help you, write to:
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one inch art:0095024-A
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If you are in other foreign countries, contact the
nearest Ford dealership. If the dealership cannot
help you, they can direct you to the appropriate
Ford affiliate office.
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If you buy your vehicle in North America and
then relocate outside of the U.S. or Canada,
register your Vehicle Identification Number and
new address with Ford Motor Company Export
Operations.
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257
Accessories
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Ford Accessories for Your Vehicle
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Ford has many fine products available from
your dealer to clean your vehicle and protect its
finishes. For best results, use the following, or
products of equivalent quality:
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twelve pica chart:0001433-A
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A wide selection of accessories is available
through your local authorized dealer. These fine
accessories have been engineered specifically to
fulfill your automotive needs. They are custom
designed to complement the style and
aerodynamic appearance of your Ford-built
vehicle. In addition, each accessory is made from
high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications.
That is why Ford brand accessories are
warranted for up to 3 years or 36,000 miles
(60,000 km), whichever comes first. See your
dealer for complete warranty information and
accessory availability.
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twenty-four pica chart:0095004-A
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259 [AC00800(ALL)06/95]
ten pica chart:0095005-A
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NOTE: When adding accessories, equipment,
passengers, and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR, GAWR as shown
on the Safety Compliance Certification
Label). Consult your dealer for specific
weight information.
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[AC02000(ALL)05/95]
NOTE: The Federal Communications
Commission (FCC) or the Canadian
Radio Telecommunications Commission
(CRTC) regulates the use of mobile
communications systems Ð such as
two-way radios, telephones, and theft
alarms Ð that are equipped with radio
transmitters. Any such equipment
installed in your vehicle should comply
with FCC or CRTC regulations and
should be installed only by a qualified
technician.
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260
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NOTE: Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use or are not
properly installed. For example, when
operated, such systems may cause the
engine to stumble or stall. In addition,
such systems may themselves be
damaged or their operation affected by
operating your vehicle. (Citizens band
[CB] transceivers, garage door openers,
and other transmitters whose power
output is 5 watts or less will not
ordinarily affect your vehicle's
operation.)
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NOTE: Because we have no control over the
installation, design, or manufacture of
such systems, Ford cannot assume
responsibility for any adverse effects or
damage that may result if you use this
equipment.
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262 [AC03100(ALL)08/95]
thirty-four pica chart:0095079-A
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