1994 CADILLAC ELDORADO Owners Manual

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CERTIFIED
We employ technicians certified by the
National institute for
AUTOMOTIVE
SERVICE
EXCELLENCE
Let us show you their credentials
Catalog Number H-3128
Part
Number 3542653 B

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Roadside Service represents the spirit of luxury leadership at Camqc
Motor Car Division.
We hope the need never arises, but if it does,
Roadside.Service
is there for you! ! Roadside Service covers you on the
road,
far from home, all day and night, weekends and holidays.
THERE mE'NO MEMBERSHIP OR ENROLLMENT CHARGES.
Any CadiUac is eligible under this program.
ROmSDE SER.WCE AVAILABILITY-
TYPE DAILY INCLUDING
OF ASSISTANCE HOLIDAYS
Phone Advisor 24 Hours
Dealer Technib, 8 a.m. - 12 midnight
Towing
Battery Jump Start
Lockout Assistance 24 hours
Fuel Delivery
Tire Change
.
Cadillac Roadside Service is just one of your Cadillac Owner
Privilegessm that leads to
peace of mind.
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Downloaded from www.Manualslib.com manuals search engine - Cadillac Owner Privileges SM =
Roadside Service provides several Cadillac Owner PrivilegesSm at \
"no
charge", throughout your 1994 Cadillac Warranty Period - 48 Months
or 50,000 Miles/80,000 Kilometers.
0 EMERGENCY ROAD SERVICE - is performed on site for the .
following situations:
TOWING SERVICE
BATI'ERY
JUMP START
LOCK OUT ASSISTANCE
FUEL DELIVERY
FLAT TIRE CHANGE (8 Covers change only)
* Tire replacement/warranty coverage must be
determined by a Cadillac dealer or appropriate
tire manufacturer.
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= Cadillac Owner Privileges gm -
TRIP INTERRUPTION -' If- y6W~p is interrupted due to a
warranty failure, incidental expenses may be reimbursed during
the
48 months or 50,OOO miles/80,0 kilometers warranty
period. Items covered are hotel, meals and rental car.
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0 TRIP ROUTING - Free trip routing assistance is available
during the
48 months or 50,000 miles/8O,ooO kilometers
warranty period. Within a week of contacting Roadside Service
with your travel plans, Cadillac will provide a detailed trip
routing.
Along with your first trip routing, you will receive a
Rand
McNally North American Road Atlas.
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Downloaded from www.Manualslib.com manuals search engine What Will Roadbide Service Cost You ? ? ?
There is no cost to call the toll-free Roadside Service number. Many
times Roadside Advisors
can assist you over the phone.
There is
no cost for Roadside Service if the repair is under warranty or
the provided service
is one of the covered Emergency Road Services.
If a dealership Service Technician travels to your location, and the
reDair is not covered under warranty, there is a
nominal service fee to
cover the technician's travel to and from your location. Labor is
charged at one and half times the Cadillac dealership retail labor rate,
with a
30 minute minimum. There is also a charge for any parts used
and a mileage fee
if the technician travels beyond 30 miles.
How Do You Pay For Roadside Service 3 ? ?
Payment is due at the time services are performed if it is determined
they are non-warranty related. Payment may be made by cash, personal
check or any major credit
card honored by the participating Cadillac
dealership, tow service or locksmith.
In some instances where warranty determination cannot be made, \
the
charges must still be paid. Retain the
bill and submit it to an authorized
Cadillac dealership Service Department for review.
If the repair is
determined
to be covered by warranty the dealer will expedite
reimbursement directly to you.
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