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8 Keys, Doors, and Windows
The mechanical key that is
inside of the remote key can
be used for all locks.
To remove the mechanical key,
press the button near the
bottom of the remote key, and
pull the key out. Never pull the
mechanical key out without
pressing the button.
If it becomes difficult to turn
the key, inspect the key blade
for debris. Periodically, clean
the key with a brush or a pick.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Service0388.
With an active OnStar or
connected service plan, an
OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0400.
Remote Key
See Radio Frequency
Statement 0395.
If there is a decrease in the
Remote Keyless Entry (RKE)
operating range:
.Check the distance. The
transmitter may be too far
from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's
battery. See “Battery
Replacement” later in this
section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified
technician for service.
Remote Key
Operation
The Keyless Access system
allows for vehicle entry when
the remote key is within 1 m
(3 ft). See “Keyless Access
Operation” following.
The remote key functions may
work up to 60 m (197 ft) away
from the vehicle.
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Keys, Doors, and Windows 9
Other conditions can impact
the performance of the
remote key. See Remote Key
08.
Q:Press to lock all doors.
If enabled, the turn signal
indicators may flash and/or
the horn may sound on the
second press to indicate
locking. To view available
settings for this feature, touch
the Settings icon on the
infotainment home page.
Select “Vehicle” to display the list of available options and
select
“Remote Lock, Unlock,
Start”.
If the driver door is open when
Qis pressed, all doors will lock
and the driver door will
immediately unlock, if enabled.
To view available settings for
this feature, touch the
Settings icon on the
infotainment home page.
Select “Vehicle” to display the
list of available options and
select “Remote Lock, Unlock,
Start”.
If the passenger door is open
when
Qis pressed, all
doors lock.
If equipped with auto mirror
folding, double press and hold
Qfor one second to fold the
mirrors, if enabled. To view
available settings for this
feature, touch the Settings
icon on the infotainment home
page. Select “Vehicle”to
display the list of available
options and select “Comfort
and Convenience”. Pressing
Qmay also arm the
alarm system. See Vehicle
Alarm System 026.
K:Press to unlock the driver
door. Press unlock again
within three seconds to unlock
all doors. The remote key can
be programmed to unlock all
doors on the first button
press. To view available
settings for this feature, touch
the Settings icon on the
infotainment home page.
Select “Vehicle” to display the
list of available options and
select “Remote Lock, Unlock,
Start”.
If enabled, the turn signal
lamps flash twice to indicate
that the unlocking has
occurred. The exterior lamps
may also be programmed to
turn on. To view available
settings for this feature, touch
the Settings icon on the
infotainment home page.
Select “Vehicle” to display the
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10 Keys, Doors, and Windows
list of available options and
select“Remote Lock, Unlock,
Start”.
If equipped with auto mirror
unfolding, double press and
hold
Kuntil the mirrors fully
open. To view available
settings for this feature, touch
the Settings icon on the
infotainment home page.
Select “Vehicle” to display the
list of available options and
select “Comfort and
Convenience”.
Pressing
Kwill disarm the
alarm system. See Vehicle
Alarm System 026.
b:Press twice to open or
close the liftgate. Press once
to stop the liftgate from
moving. The vehicle must be in
P (Park).
7: Press and release one time
to initiate vehicle locator. The
exterior lamps flash and the
horn chirps three times. Press and hold
7for at least
three seconds to sound the
panic alarm. The horn sounds
and the turn signals flash for
about 30 seconds or until
7is
pressed again or the vehicle is
started.
/: Press and releaseQand
then immediately press and
hold
/for at least
four seconds to start the
vehicle's heating or air
conditioning systems and rear
window defogger from outside
the vehicle using the remote
key. See Remote Start 015.
Keyless Access Operation
The Keyless Access system
allows the doors and liftgate
to be unlocked without
pressing the remote key
button. The remote key must
be within 1 m (3 ft) of the
liftgate or door being opened.
Doors can be programmed to
the lock after exiting the
vehicle through Passive locking or delayed locking. The
remote key can also be used
to lock the doors
Keyless Access can be
programmed to unlock all
doors on the first unlock
button press from the driver
door. To view available
settings for this feature, touch
the Settings icon on the
infotainment home page.
Select
“Vehicle” to display the
list of available options and
select “Remote Lock, Unlock,
Start”.
Keyless Unlocking from
the Driver Door
When the doors are locked
and the remote key is within
1 m (3 ft) of the driver door
handle, pressing the large end
of the unlock button on the
driver door handle will unlock
and unlatch the driver door.
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Keys, Doors, and Windows 11
Keyless Unlocking/
Locking from Passenger
Doors
When the doors are locked
and the remote key is within
1 m (3 ft) of the door unlocking
button, pressing the large end
of the unlatching button on
that door will unlatch the door
and unlock all doors.Disable/Enable Keyless
Unlocking of Exterior Door
Handles and Liftgate
If equipped, keyless unlocking
of the exterior door handles
and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the remote
key at the same time for
approximately three seconds.
The turn signal lamps will flash
four times quickly to indicate
access is disabled. Using any
exterior handle to unlock the
doors or open the liftgate will
cause the turn signal lamps to
flash four times quickly,
indicating access is disabled.
If disabled, disarm the alarm
system before starting the
vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and
hold
QandKon the remote
key at the same time for
approximately three seconds. The turn signal lamps will flash
twice quickly to indicate
access is enabled.
Passive Locking
The Keyless Access system
will lock the vehicle several
seconds after all doors are
closed, if the vehicle is off and
at least one remote key has
been removed from the
interior or none remain in the
interior.
If other electronic devices
interfere with the remote key
signal, the vehicle may not
detect the remote key inside
the vehicle.
If passive locking is enabled,
the doors may lock with the
remote key inside the vehicle.
Do not leave the remote key in
an unattended vehicle.
To view available settings for
this feature, touch the
Settings icon on the
infotainment home page.
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12 Keys, Doors, and Windows
Select“Vehicle” to display the
list of available options and
select “Power Door Locks”.
Temporary Disable of
Passive Locking
Temporarily disable passive
locking by pressing and
holding
Kon the interior door
switch with a door open for at
least four seconds, or until
three chimes are heard.
Passive locking will then
remain disabled until
Qon the
interior door is pressed,
or until the vehicle is started.
Remote Left In Vehicle Alert
When the vehicle is turned off
and a remote key is left in the
vehicle, the horn will chirp
three times after all doors are
closed.
To view available settings for
this feature, touch the
Settings icon on the
infotainment home page.
Select “Vehicle” to display the list of available options and
select
“Remote Lock, Unlock,
Start”.
Remote Removed From
Vehicle Alert
If the vehicle is on with a door
open, and then all doors are
closed, the vehicle will check
for remote keys inside. If a
remote key is not detected,
the Driver Information Center
(DIC) will display NO KEY
FOUND and the horn will chirp
three times.
This occurs only once each
time the vehicle is driven.
To view available settings for
this feature, touch the
Settings icon on the
infotainment home page.
Select “Vehicle” to display the
list of available options and
select “Remote Lock, Unlock,
Start”.
Keyless Liftgate Opening
Press the touch pad on the
underside of the liftgate glass
and lift up to open if the remote key is within 1 m (3 ft)
and the doors are locked.
If the doors are unlocked, the
remote key is not required to
open the liftgate. See Liftgate
0
21.
Key Access
To access a vehicle with a
weak remote key battery, see
Door Locks 017.
Programming Remote
Keys to the Vehicle
Only remote keys programmed
to the vehicle will work. If a
remote key is lost or stolen, a
replacement can be purchased
and programmed through your
dealer. The vehicle can be
reprogrammed so that lost or
stolen remote keys no longer
work. Any remaining remote
keys will need to be
reprogrammed. Each vehicle
can have up to eight remote
keys matched to it.
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Keys, Doors, and Windows 13
Starting the Vehicle with a
Low Remote Key Battery
For improved Vehicle security,
the remote key is equipped
with a motion sensor. When
starting the vehicle, if the
remote key has been idle for
an extended period of time,
the DIC may display KEY IN
SLEEP MODE, MOVE KEY,
THEN START. Move the
remote key slightly and try
starting the vehicle.
If the remote key battery is
weak or if there is interference
with the signal, the DIC may
display NO KEY FOUND,
REPLACE BATTERY IN KEY
or NO REMOTE KEY WAS
DETECTED PLACE KEY IN
KEY POCKET THEN START
YOUR VEHICLE when starting
the vehicle.To start the vehicle:
1. Place the remote key in the
rear cupholder with the
buttons facing down.
2. With the vehicle in P (Park) or N (Neutral), press the
brake pedal and press
POWER
O. Replace the
remote key battery as soon
as possible. Battery Replacement
{Warning
Never allow children to play
with the remote key. The
remote key contains a small
battery, which can be a
choking hazard. If swallowed,
internal burns can occur,
resulting in severe injury or
death. Seek medical
attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do
not touch metal surfaces on
the remote key when it has
been exposed to extreme
heat. These surfaces can be
hot to the touch at
temperatures above 59 °C
(138 °F).
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14 Keys, Doors, and Windows
Caution
When replacing the battery,
do not touch any of the
circuitry on the remote key.
Static from your body could
damage the remote key.
Caution
Always replace the battery
with the correct type.
Replacing the battery with
an incorrect type could
potentially create a risk of
battery explosion. Dispose
of used batteries according
to instructions and local
laws. Do not attempt to
burn, crush, or cut the used
battery, and avoid exposing
the battery to environments
with extremely low air
pressures or high
temperatures.
Caution
If the remote key is not
reassembled properly,
liquids could enter the
housing and damage the
circuitry, resulting in a
remote key malfunction and/
or failure. To prevent
damage, always follow the
steps for remote key
reassembly in this manual to
ensure the remote key is
sealed properly whenever
the remote key is opened.
Replace the battery if the DIC
displays REPLACE BATTERY
IN KEY.
The battery is not
rechargeable. To replace the
battery:
1. Press the button on the side of the remote key near
the bottom and pull the
mechanical key out. Never
pull the mechanical key out
without pressing the button.
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Keys, Doors, and Windows 15
2. Use the mechanical keyblade in the slot to remove
the battery cover by hand.
3. Remove the battery cover. 4. Pull the seal by pulling on
the tab to access the
battery.
5. Remove the old battery. Do not use a metal object.
6. Insert the new battery, positive side facing up.
Replace with a CR2450 or
equivalent battery.
7. Place the seal back into the groove around the battery
compartment.
8. Replace the battery cover by snapping it back into the
remote key.
9. Reinsert the mechanical key.
Remote Start
This feature starts the heating
or air conditioning systems
and the rear window defogger
from outside the vehicle.
If the outside temperature is
below 7°C (45°F), and the rear
window defogger is on, the
area of the windshield beneath the windshield wipers
will warm up to melt
accumulated snow or ice.
Use remote start to heat or
cool the interior when the
vehicle is plugged in to
maximize electric range by
utilizing electricity from the
electrical outlet. Normal
system operation will return
after the vehicle has been
turned on.
/:
This button is on the
remote key.
The climate control system will
use the previous settings
during a remote start. The
rear defog may come on
during a remote start based
on cold ambient conditions.
The rear defog indicator light
will not come on during a
remote start.