2023 CADILLAC LYRIC Owners Manual

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
400 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . 400
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 401
Security . . . . . . . . . . . . . . . . . . . . . . . 401
OnStar Additional
Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . 402
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped
with a comprehensive,
in-vehicle system that can
connect to an OnStar Advisor
for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
service plan and data plan.
OnStar requires the vehicle
battery and electrical system,
cellular service, and GPS
satellite signals to be available
and operating. OnStar acts as
a link to existing emergency
service providers. OnStar may
collect information about you and your vehicle, including
location information. See
OnStar User Terms, Privacy
Statement, and Software
Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status
light is next to the OnStar
buttons. If the status light is:.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an
OnStar Advisor.
Press
Qor call
1-888-4ONSTAR
(1-888-466-7827) to speak to
an Advisor.
Functionality of the Voice
Command button may vary by
vehicle and region.
Press
=to answer or hang up
an Advisor-initiated call.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
OnStar 401
PressQto connect to an
Advisor to:
.Verify account information
or update contact
information.
.Get driving directions.
.Receive a Diagnostic check
of the vehicle's key
operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority
connection to an OnStar
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis
situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require
an active safety and security
plan. With Automatic Crash
Response, built-in sensors can
automatically alert a specially
trained OnStar Advisor who is
immediately connected in to
the vehicle to help.
Press
>for a priority
connection to an OnStar
Advisor who can contact
emergency service providers,
direct them to your exact
location, and relay important
information.
With OnStar Crisis Assist,
specially trained Advisors are
available 24 hours a day,
7 days a week, to provide a
central point of contact,
assistance, and information
during a crisis. With Roadside Service,
Advisors can locate a nearby
service provider to help with a
flat tire or a battery jump.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will be
sent. If the vehicle is stolen, an

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
402 OnStar
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Service are
available on most vehicles. Not
all OnStar services are
available everywhere or on all vehicles. For more information,
a full description of OnStar
services, system limitations,
and OnStar User Terms,
Privacy Statement, and
Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle
is in a place where OnStar has
an agreement with a wireless
service provider for service in
that area. The wireless service
provider must also have
coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information
about the vehicle cannot work
unless GPS signals are
available, unobstructed, and
compatible with the OnStar

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
OnStar 403
hardware. OnStar or
connected services may not
work if the OnStar equipment
is not properly installed or it
has not been properly
maintained. If equipment or
software is added, connected,
or modified, OnStar or
connected services may not
work. Other problems beyond
the control of OnStar—such
as hills, tall buildings, tunnels,
weather, electrical system
design and architecture of the
vehicle, damage to the vehicle
in a crash, or wireless phone
network congestion or
jamming —may prevent
service.
See Radio Frequency
Statement 0395.
Services for People with
Disabilities
Advisors provide services to
help with physical disabilities
and medical conditions. Press
Qto help:
.Find a hotel, restaurant, etc.,
that meets accessibility
needs.
.Provide directions to the
closest hospital or pharmacy
in urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing,
or speech-impaired customers
while in the vehicle. The
available TTY system provides
in-vehicle access to all OnStar
services, except Virtual
Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, access TTY by
touching Settings > System>
TTY from the infotainment
home screen. When TTY mode
is active, you can make and
receive phone calls using the
infotainment display.
OnStar Personal
Identification
Number (PIN)
A PIN is needed to access
some OnStar services. The
PIN will need to be changed
the first time when speaking
with an Advisor. To change the
OnStar PIN, contact an
OnStar Advisor by pressing
Q
or calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the
vehicle warranty.
Languages
The vehicle can be
programmed to respond in
multiple languages. Press
Q
and ask for an Advisor.
Advisors are available in
English, Spanish, and French.
Available languages may vary
by country.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
404 OnStar
Potential Issues
OnStar cannot perform
Remote Door Unlock or Stolen
Vehicle Assistance after the
vehicle has been off
continuously for an extended
period of time without being
started. To find out the
duration of time that applies
for the vehicle, contact an
OnStar Advisor by pressing
Q
or calling 1-888-4ONSTAR.
If the vehicle has not been
started for an extended period
of time, OnStar can contact
Roadside Service or a
locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels
and underpasses; or in an
area with very dense trees.
If GPS signals are not
available, the OnStar system
should still operate to callOnStar. However, OnStar
could have difficulty
identifying the exact
location.
.In emergency situations,
OnStar can use the last
stored GPS location to send
to emergency responders.
A temporary loss of GPS can
cause loss of the ability to
send a Turn-by-Turn
Navigation route. The Advisor
may give a verbal route or may
ask for a call back after the
vehicle is driven into an
open area.
Cellular and GPS
Antennas
Cellular reception is required
for OnStar to send remote
signals to the vehicle. Do not
place items over or near the
antenna to prevent blocking
cellular and GPS signal
reception.
Unable to Connect to
OnStar Message
If there is limited cellular
coverage or the cellular
network has reached
maximum capacity, this
message may come on. Press
Qto try the call again or try
again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a
vehicle electrical system,
wireless service, and GPS
satellite technologies to be
available and operating for
features to function properly.
These systems may not
operate if the battery is
discharged or disconnected.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
OnStar 405
Add-on Electrical
Equipment
The OnStar system is
integrated into the electrical
architecture of the vehicle. Do
not add any electrical
equipment. See Add-On
Electrical Equipment0306.
Added electrical equipment
may interfere with the
operation of the OnStar
system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely
deliver software updates or
changes to the vehicle without
further notice or consent.
These updates or changes
may enhance or maintain
safety, security, or the
operation of the vehicle or the
vehicle systems. Software
updates or changes may
affect or erase data or
settings that are stored in the vehicle, such as saved
navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible
for any affected or erased
data or settings. These
updates or changes may also
collect personal information.
Such collection is described in
the OnStar privacy statement
or separately disclosed at the
time of installation. These
updates or changes may also
cause a system to
automatically communicate
with GM servers to collect
information about vehicle
system status, identify
whether updates or changes
are available, or deliver
updates or changes. An active
OnStar agreement constitutes
consent to these software
updates or changes and
agreement that either OnStar
or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
We recommend that you
review it. If you have any
questions, call
1-888-4ONSTAR
(1-888-466-7827) or press
Q
to speak with an Advisor.
Users of wireless
communications are cautioned
that the privacy of any
information sent via wireless
cellular communications
cannot be assured. Third
parties may unlawfully
intercept or access
transmissions and private
communications without
consent.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
406 OnStar
OnStar–Software
Acknowledgements
To obtain the source code
under GPL, LGPL, MPL, and
other open source licenses,
that is contained in this
product, please visit
https://opensource.lge.com. In
addition to the source code, all
referred license terms,
warranty disclaimers, and
copyright notices are available
for download. This offer is
valid for a period of three
years after our last shipment
of this product. This offer is
valid to anyone in receipt of
this information.
*Provided through LG
Electronics Inc., who is solely
responsible for provisions of
related OSS compliance.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Connected Services 407
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . 407
Connections . . . . . . . . . . . . . . . . 407
Diagnostics . . . . . . . . . . . . . . . . . 409
Connected
Services
Navigation
Navigation requires a specific
OnStar or connected
service plan.
Press
Qto receive
Turn-by-Turn directions or
have them sent to the vehicle
navigation screen, if equipped.
A destination transfer from
OnStar will show the detail
view of the destination when it
is transferred from OnStar to
the Navigation application. See
www.onstar.com for a
coverage map. Services vary
by model. Map coverage is
available in the United States
and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle. Send Destination to Vehicle
Directions can be sent to the
vehicle navigation screen,
if equipped.
Press
Q, then ask the Advisor
to download directions to the
vehicle navigation system,
if equipped. After the call
ends, the navigation screen
will provide prompts to begin
driving directions. Routes that
are sent to the navigation
screen can only be canceled
through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).