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Remove ice from the area
and repeat attempting to
open the charge port door.
4. Unlatch the DC chargingdust cover and lower it fully.
5. Plug in the DC charge cord into the vehicle charge port.
Make sure that the DC
vehicle plug is fully
connected to the DC charge
port. If it is not properly
connected, the vehicle may
not be charged. Check the
Driver Information Center
(DIC) to make sure the
vehicle plug is connected
properly. 6. Follow the steps listed on
the charging station to start
charging.
7. When charging is active, the DC vehicle plug is locked to
the DC charge port and
cannot be disconnected.
8. Verify that the charge status light turns on and an
audible chirp occurs. See
Charging Status Feedback
0289.
Caution
Do not attempt to
disconnect the DC vehicle
plug while charging is active.
This action may damage the
vehicle or charging station
hardware.
To Stop DC Charging —
Automatic
When the vehicle no longer
needs power from the
charging station, it stops
charging and the DC vehicle
plug unlocks from the DC
charge port. Energy can still be consumed
from the charging station
when the vehicle displays and
indicators show that the
battery is fully charged. This is
to ensure the battery is in
optimal temperature operating
range to maximize vehicle
range. See Charging
0123.
To End DC Charging 1. Wait until the charging process has fully stopped,
the DC vehicle plug is
unlocked, and the charging
status indicator is solid
green or off.
If the vehicle plug does not
unlock from the vehicle
charge port after a charge,
contact Roadside Service.
See Roadside Service 0388.
2. Unplug the DC vehicle plug from the DC charge port on
the vehicle and close the
dust cover.
3. Close the charge port door by pressing firmly in the
center until it latches.
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4. Manually disengage theElectric Parking Brake (EPB)
before driving the vehicle.
To Stop AC or DC
Charging
Controls on the charging
station can be used to stop
the charge process at
any time.
To stop charging when inside
the vehicle, use the Stop
Charge button on the
Charging screen. See “Active
Charging” under Charging
0 123.
Delayed Charging
Override
To temporarily override a
delayed charge event, unplug
the charge cord from the
charge port and then plug it
back in within five seconds.
A single audible chirp will
sound and charging will begin
immediately.
To cancel a temporary
override, unplug the charge
cord, wait for 10 seconds, and
then plug the charge cord
back in. A double audible chirp
will sound and charging will be
delayed.
See Charging 0123 for
advanced charge scheduling
options.
Charging Status
Feedback
The vehicle is equipped with a
charge status light.
When the charge cord is
plugged in, a color appears to
indicate the charging status.
Refer to the table for charging
status feedback:
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Charge StatusLight Color Sound Action/Reason
Solid Blue – Initial connection is successful.
Pulsing Blue Two audible chirps Charging is delayed by charging screen or by a total utility interruption. Charging will begin later. See Utility
Interruption of Charging0294.
Utility Override (“Demand Response”).
Blinking Green (the
longer the blink, the
higher the state of
charge) One audible chirps Vehicle is actively charging.
Solid Green None Charging is complete.
Pulsing Red None Error Check the charge cord connection. There may be no
power supplied to the vehicle.
None (upon plug-in) None Check the charge cord connection.
None (after blue
and green lights up) None Check the charge cord connection. If the connection is
good, this may indicate a power failure or a total utility
interruption, and charging will begin later. It may also
occur if a high voltage charging system fault is
detected. See Utility Interruption of Charging 0294 or
Service Vehicle Soon Light 0115.
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Charge StatusLight Color Sound Action/Reason
None Three audible chirps when the
driver is opened The charge port door is open.
Flashing Green (the
longer the blink, the
higher the state of
charge) Four audible chirps The currently set departure time cannot be met. May
be due to charging power level or charge schedule
setting factors. Refer to the charging screen for actual
charge completion time. See Charging 0123.
Charge Cord
IMPORTANT SAFETY
INSTRUCTIONS
This symbol indicates risk of
electrical shock.
See Radio Frequency
Statement 0395. The vehicle comes with a
portable charge cord used to
charge the high voltage
battery. The charge cord is
stored under the load floor in
the rear cargo area.
1. 120 Volt Wall Plug
(240 Volt Plug Similar)
2. Charge Cord Status Indicator
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292 Driving and Operating
3. Vehicle Plug Latch
4. Release Button
Important Information about
Portable Electric Vehicle
Charging
.Charging an electric vehicle
can stress a building’s
electrical system more than
a typical household
appliance.
.Before plugging into any
electrical outlet, have a
qualified electrician inspect
and verify the electrical
system (electrical outlet,
wiring, junctions, and
protection devices) for
heavy-duty service at a
12 amp continuous load for
120 Volt charge and 32 amp
for 240 Volt Charge.
.Electrical outlets may wear
out with normal usage or
may be damaged over time,
making them unsuitable for
electric vehicle charging.
.Check the electrical outlet/
plug while charging and
discontinue use if theelectrical outlet/plug is hot,
then have the electrical
outlet serviced by a qualified
electrician.
.When outdoors, plug into an
electrical outlet that is
weatherproof while in use.
.Mount the charge cord to
reduce strain on the
electrical outlet/plug.
.Do not place the charge cord
in a position where it may be
submerged in water.
{Danger
Improper use of portable
electric vehicle charge cords
may cause a fire, electrical
shock, or burns, and may
result in damage to
property, serious injury,
or death.
.Do not use extension
cords, multi-outlet power
strips, splitters, grounding
(Continued)
Danger (Continued)
adaptors, surge
protectors, or similar
devices.
.Do not use an electrical
outlet that is worn or
damaged, or will not hold
the plug firmly in place.
.Do not use an electrical
outlet that is not properly
grounded.
.Do not use an electrical
outlet that is on a circuit
with other electrical loads.
{Warning
When using electric
products, basic precautions
should always be followed,
including the following:
.Read all the safety
warnings and instructions
before using this product.
Failure to follow the
warnings and the(Continued)
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Warning (Continued)
instructions may result in
electric shock, fire, and/or
serious injury.
.Never leave children
unattended near the
vehicle while the vehicle is
charging and never allow
children to play with the
charge cord.
.If the plug provided does
not fit the electrical outlet,
do not modify the plug.
Arrange for a qualified
electrician to inspect the
electrical outlet.
.Do not put fingers into the
electric vehicle connector.
{Warning
.To reduce the risk of fire,
installations shall comply
with the requirements of
National Electric Code,
ANSI/NFPA 70 (USA),
Canadian Electrical Code(Continued)
Warning (Continued)
CSA 22.1 and IEC 60364 –
Electrical installations in
buildings, depending on
the region in which the
unit is being installed. The
installer shall comply with
any additional local
requirements mandated
by the country and/or
municipality.
.Do not use this product if
the flexible power cord or
the electric vehicle cable is
frayed, has broken
insulation, or shows any
other signs of damage.
.For Canada only: Not for
use in commercial
garages.
.Do not use this product if
the enclosure or the
vehicle plug is broken,
cracked, open, or shows
any other indication of
damage.
(Continued)
Warning (Continued)
.The plug must be plugged
into an appropriate
electrical outlet that is
properly installed in
accordance with all local
codes and ordinances. Do
not modify the plug
provided with the product.
If the plug does not fit the
electrical outlet, have a
proper electrical outlet
installed by a qualified
electrician. If ground is
missing, the charge cord
indicators will indicate an
electrical system fault and
the vehicle may not
charge.
Charge Cord Status
Indicators
After plugging in the charge
cord, it will perform a quick
self test.
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Verify the charge cord status.
The charge cord uses a
combination of red, blue, and
yellow indicators to display the
status of the charge cord.
If the status indicator is not lit,
ensure the electrical outlet
has power.
Charge Level Selection
Charge level selection can be
made using the Charging tab
in the Energy Application on
the infotainment display. For
instructions to set cord limit
settings for a charge session,
see Charging0123.
{Warning
Using a charge level that
exceeds the electrical circuit
or electrical outlet capacity
may start a fire or damage
the electrical circuit. Use the
lowest charge level until a
qualified electrician inspects
the electrical circuit
capacity. Use the lowest
(Continued)
Warning (Continued)
charge level if the electrical
circuit or electrical outlet
capacity is not known.
Grounding Instructions
The charge circuit must be
grounded. If the charge circuit
should malfunction or break
down, grounding provides a
path of least resistance for
the electric current to reduce
the risk of electric shock. This
product is equipped with a
cord that has an equipment
grounding conductor and a
grounding plug. The plug must
be plugged into an appropriate
outlet that is properly installed
and grounded in accordance
with all local codes and
ordinances.
{Warning
Improper connection of the
charge cord ground may
cause electrical shock.(Continued)
Warning (Continued)
Check with a qualified
electrician if there is doubt
as to whether the charge
circuit is properly grounded.
Do not modify the plug
provided with the product.
If it will not fit the electrical
outlet, have a proper
electrical outlet installed by
a qualified electrician.
FCC Information
See Radio Frequency
Statement0395.
Utility Interruption of
Charging
This vehicle responds to
requests through the utility
company to limit or completely
block electrical power grid use.
This feature is inactive during
DC charging. A utility
interruption will lengthen the
vehicle charge time.
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When electrical grid power is
completely blocked, the
vehicle will not charge until the
utility interruption has expired.
The vehicle should be left
plugged in so that the vehicle
will automatically resume
charging.
Changing the charge mode to
Charge Now or performing a
delayed charging override will
not disable a utility
interruption.
A message will display on the
instrument cluster indicating
that a utility interruption has
occurred.
Electrical
Requirements for
Battery Charging
This vehicle is compatible with
most vehicle charging
equipment that complies with
one or more of the following
standards:
.SAE J1772
.SAE J2847-2
.IEC 61851-1
.IEC 61851-22
.IEC 61851-23
.IEC 61851-24
.IEC 62196-1
.IEC 62196-2
.IEC 62196-3
The portable charge cord
requires a circuit capacity as
follows:
Minimum : 120 volt system –
15 amps
Maximum : 240 volt system –
50 amps
Caution
Do not use portable or
stationary backup
generating equipment to
charge the vehicle. This may
cause damage to the
vehicle's charging system.
Only charge the vehicle from
utility supplied power.
Trailer Towing
General Towing
Information
Only use towing equipment
that has been designed for the
vehicle. Contact your dealer or
trailering dealer for assistance
with preparing the vehicle to
tow a trailer. Read the entire
section before towing a trailer.
To tow a disabled vehicle, see
Transporting a Disabled
Vehicle 0359. To tow the
vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing
0 362.