2023 CADILLAC LYRIC mileage

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
310 Vehicle Care
Warning (Continued)
.Allow the wheels to rotate
unexpectedly in either
direction regardless of
mode selection.
.Allow the wheels to rotate
in reaction to attempts to
rotate the tire(s) manually.
.Resist attempts to rotate
the wheels manually.
Before lifting the vehicle to
do your own service work,
turn the vehicle off or place
the vehicle in the Service
Mode. To place the vehicle in
Service Mode, with the
vehicle off and the brake
pedal not applied, press and
hold POWER for more than
five seconds.
{Warning
It can be dangerous to work
on your vehicle if you do not
have the proper knowledge, (Continued)
Warning (Continued)
service manual, tools,
or parts. Always follow
owner’s manual procedures
and consult the service
manual for your vehicle
before doing any
service work.
If doing some of your own
service work, use the proper
service manual. It tells you
much more about how to
service the vehicle than this
manual can. To order the
proper service manual, see
Publication Ordering
Information 0394.
This vehicle has an airbag
system. Before attempting to
do your own service work, see
Servicing the Airbag-Equipped
Vehicle 071.
Keep a record with all parts
receipts and list the mileage
and the date of any service
work performed. See
Maintenance Records 0381.
Hood
{Warning
Components under the hood
can get hot. To help avoid
the risk of burning
unprotected skin, never
touch these components
until they have cooled, and
always use a glove or towel
to avoid direct skin contact.
To open the hood: 1. Pull the hood release handle on the lower left side of the
instrument panel.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 385
service or parts manager,
contact the owner of your
dealership or the general
manager.
STEP TWO :If after
contacting a member of
dealership management, it
appears your concern cannot
be resolved by your dealership
without further help, in the
U.S., call the Cadillac Customer
Assistance Center at 1-800–
458–8006. In Canada, call the
Canadian Cadillac Customer
Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to
give your inquiry prompt
attention. Have the following
information available to give
the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is
available from the vehicle
registration or title, or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and
location.
.Vehicle delivery date and
present mileage.
When contacting Cadillac,
remember that your concern
will likely be resolved at a
dealer's facility. That is why we
suggest following Step One
first.
STEP THREE —U.S.
Owners : Both General
Motors and your dealer are
committed to making sure you
are completely satisfied with
the new vehicle. However,
if you continue to remain
unsatisfied after following the
procedure outlined in
Steps One and Two, you can
file with the Better Business
Bureau (BBB) AUTO LINE
Program to enforce your
rights. The BBB AUTO LINE Program
is an out-of-court program
administered by BBB National
Programs, Inc. to settle
automotive disputes regarding
vehicle repairs or the
interpretation of the New
Vehicle Limited Warranty.
Although you may be required
to resort to this informal
dispute resolution program
prior to filing a court action,
use of the program is free of
charge and your case will
generally be heard within
40 days. If you do not agree
with the decision given in your
case, you may reject it and
proceed with any other venue
for relief available to you.
You may contact the BBB
AUTO LINE Program using the
toll-free telephone number or
write them at the following
address:

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
386 Customer Information
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all
50 states and the District of
Columbia. Eligibility is limited
by vehicle age, mileage, and
other factors. General Motors
reserves the right to change
eligibility limitations and/or
discontinue its participation in
this program.
STEP THREE—Canadian
Owners : In the event that you
do not feel your concerns
have been addressed after
following the procedure
outlined in Steps One and
Two, General Motors of
Canada Company wants you
to be aware of its participation
in a no-charge mediation/
arbitration program. General
Motors of Canada Company
has committed to binding arbitration of owner disputes
involving factory-related
vehicle service claims. The
program provides for the
review of the facts involved by
an impartial third party arbiter,
and may include an informal
hearing before the arbiter. The
program is designed so that
the entire dispute settlement
process, from the time you file
your complaint to the final
decision, should be completed
in about 70 days. We believe
our impartial program offers
advantages over courts in
most jurisdictions because it is
informal, quick, and free of
charge.
For further information
concerning eligibility in the
Canadian Motor Vehicle
Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the Cadillac Customer
Care Centre, 1-888-446-2000,
or write to:
General Motors Cadillac
Customer Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
The inquiry should be
accompanied by the Vehicle
Identification Number (VIN).
Customer Assistance
Offices
Cadillac is committed to
assisting customers. Visit us
online at www.cadillac.com/
support (U.S.) or
www.my.cadillac.ca (Canada)
to chat with us or find
answers to commonly asked
questions, tips, vehicle how-to
instructions, and available
support services.
Need more help? Use the
phone numbers or mailing
addresses below for additional
assistance.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
392 Customer Information
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.
Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly
performed collision repairs
diminish the vehicle resale
value, and safety performance
can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts
are new parts made with the
same materials and
construction methods as the
parts with which the vehicle
was originally built. Genuine
GM Collision parts are the
best choice to ensure that the
vehicle's designed
appearance, durability, and
safety are preserved. The use
of Genuine GM parts can help
maintain the GM New Vehicle
Limited Warranty.Recycled original equipment
parts may also be used for
repair. These parts are
typically removed from
vehicles that were total losses
in prior crashes. In most cases,
the parts being recycled are
from undamaged sections of
the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain
the vehicle's originally
designed appearance and
safety performance; however,
the history of these parts is
not known. Such parts are not
covered by the GM New
Vehicle Limited Warranty, and
any related failures are not
covered by that warranty.
Aftermarket collision parts are
also available. These are made
by companies other than GM
and may not have been tested
for the vehicle. As a result,
these parts may fit poorly,
exhibit premature durability/
corrosion problems, and may
not perform properly in
subsequent collisions.