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4958-2. Steps to take in an emergency
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When trouble arises
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One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 500)
● There may be a malfunction in the steering lock system (vehicles
with a smart entry & start system).
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to N.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal (multi-mode manual transmission) or
clutch pedal (manual transmission) firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
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4968-2. Steps to take in an emergency
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If the shift lever cannot be shifted (vehicles
with a multi-mode manual transmission)
■ Charging the battery
P. 500
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer immediately.
Also, when the vehicle’s battery is discharged, the shift lever
cannot be operated.
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When trouble arises
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If the electronic key does not operate properly
(vehicles with a smar t entr y & star t system)
Use the mechanical key (P. 1 1 4 )
in order to perform the following
operations:
Locks all the doors
Unlocks all the doors
If communication between the electronic key and vehicle is
interrupted ( P. 146) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
1
2
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4988-2. Steps to take in an emergency
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Ensure that the shift lever is in N and depress the brake pedal
(multi-mode manual transmission) or clutch pedal (manual trans-
mission).
Touch the corner of the elec-
tronic key with the indicator to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal (multi-mode manual transmission)
or clutch pedal (manual transmission) and check that smart entry &
start system indicator light (green) turns on.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine
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When trouble arises
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■Stopping the engine
Shift the shift lever to N and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 415)
■ Changing engine switch modes
Release the brake pedal (multi-mode m anual transmission) or clutch pedal
(manual transmission) and press t he engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 219)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 523)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 146)
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5008-2. Steps to take in an emergency
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If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( P. 390)
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
1
2
3
4
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When trouble arises
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Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the battery of your vehicle.
Vehicles with a smart entry & start system only: Open and close
any of the doors of your vehicle with the engine switch off.
Vehicles without a smart entry & start system:
Maintain the engine speed of the second vehicle and start the
engine of your vehicle.
Vehicles with a smart entry & start system:
Maintain the engine speed of the second vehicle and start the
engine of your vehicle by turning the engine switch to IGNITION
ON mode.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer
as soon as possible.
■ To prevent battery discharge
● Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
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5028-2. Steps to take in an emergency
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■ Precautions when the battery is discharged (vehicles with a smart entry
& start system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
■ When replacing the battery
● Use a battery that conforms to European regulations.
● Use a battery with the same case size as the previous one;
vehicles without cold area specifications or a stop & start system: (LN0),
20 hours rate capacity (20HR) is equiva lent (35Ah) or greater, and perfor-
mance rating (CCA) is equivalent (300A) or greater;
vehicles with cold area specifications: (LN0), 20 hours rate capacity (20HR)
is equivalent (42Ah) or greater, and performance rating (CCA) is equivalent
(390A) or greater; or
vehicles with a stop & start system: (LN2), 20 hours rate capacity (20HR) is
equivalent (60Ah) or greater, and performance rating (CCA) is equivalent
(540A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.