2020 TOYOTA PRIUS PRIME Owners Manual (in English)

PRIUS PRIME_OM_OM47C77U_(U)
6497-3. Do-it-yourself maintenance
7
Maintenance and care
WARNING
■Replacing light bulbs
● Be sure to stop the hybrid system and turn off the lights. Do not attempt to
replace the bulb immediately after turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hand s. When it is
unavoidable to hold the glass portion, use and hold with a clea n dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the light unit. This may
damage the back-up lights or cause condensation to build up on the lens.
● Do not attempt to repair or disassemble light bulbs, connectors , electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
● Do not replace the right-hand back-up light immediately after the vehicle
has been driven.
After the vehicle has been driven the exhaust pipe will be extremely hot,
and touching the exhaust pipe may result in burns.
● Use gloves and other protection to prevent injuries on vehicle parts.
There is the danger of being injured on the edges of parts.
■ To prevent damage or fire
● Make sure bulbs are fully seated and locked.
● Check the wattage of the bulb before installing to prevent heat damage.

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PRIUS PRIME_OM_OM47C77U_(U)
7-3. Do-it-yourself maintenance

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PRIUS PRIME_OM_OM47C77U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .......... 652
If your vehicle has to be stopped in an
emergency ...................... 653
If the vehicle is trapped in rising water.................. 654
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 655
If you think something is wrong .............................. 661
If a warning light turns on or a warning buzzer
sounds ............................ 662
If a warning message is displayed......................... 672
If you have a flat tire.......... 680
If the hybrid system will not start ........................... 697
If the electronic key does not operate properly ........ 699
If the 12-volt battery is discharged ...................... 703
If your vehicle overheats ... 709
If the vehicle becomes stuck ............................... 714

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PRIUS PRIME_OM_OM47C77U_(U)
8-1. Essential information
Emergency flashers
Press the switch.
All the turn signal lights will flash. To turn them off, press the switch once
again.
■ Emergency flashers
●If the emergency flashers are used for a long time while the hy brid system is
not operating (while the “READY” indicator is not illuminated), the 12-volt
battery may discharge.
● If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operat ing for
approximately 20 minutes. To manually turn the emergency flashe rs off,
press the switch twice.
(The emergency flashers may not turn on automatically depending on the
force of the impact and conditions of the collision.)
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Vehicles with 7-inch displayVehicles with 11.6-inch display

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PRIUS PRIME_OM_OM47C77U_(U)
8
When trouble arises
8-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift position to N.
If the shift positi on is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift position c annot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as m uch as possible before turning off the hybrid
system.
5

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PRIUS PRIME_OM_OM47C77U_(U)
8-1. Essential information
If the vehicle is trapped in rising water
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The rear side windows and rear window of this vehicle can be shattered by
an emergency hammer
* used for emergency escape, however, since the
windshield and front side windows are laminated glass they can not be
shattered by an emergency hammer
*.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-
ther information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

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PRIUS PRIME_OM_OM47C77U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 339, 678)
● There is a malfunction in the immobilizer system. ( P. 83)
● There is a malfunction in the smart key system. (P. 699)
● The 12-volt battery is discharged. ( P. 7 0 3 )
The following may indicate a problem with your hybrid transmiss ion.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle
Situations when it is necessary to contact dealers before towing

6568-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47C77U_(U)
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the front From the rear
Release the parking brake. Us e a towing dolly under the
front wheels.