2020 TOYOTA PRIUS PRIME service

5
1
9 8
7
6 4 3
2
PRIUS PRIME_OM_OM47C77U_(U)
10
5
6-4. Using the other interior features
Other interior features ....... 540 • Sun visors ..................... 540
• Vanity mirrors................ 540
• Power outlets ................ 541
• USB charging ports....... 542
• Wireless charger ........... 544
• Armrest ......................... 553
• Coat hooks.................... 553
• Assist grips ................... 554
Garage door opener .......... 555 7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 564
Cleaning and protecting the vehicle interior ........... 569
7-2. Maintenance Maintenance requirements ................... 575
General maintenance ........ 578
Emission inspection and maintenance (I/M)
programs ......................... 581
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 582
Hood .................................. 585
Positioning a floor jack....... 587
Engine compartment ......... 588
Tires................................... 602
Tire inflation pressure ........ 611
Wheels............................... 614
Replacing the tire............... 617
Air conditioning filter .......... 628
Wiper insert replacement..................... 632
Electronic key battery ........ 635
Checking and replacing fuses ................................ 638
Headlight aim..................... 641
Light bulbs ......................... 643
7Maintenance and care

10
PRIUS PRIME_OM_OM47C77U_(U)The vehicle is equipped with sophisticated computers that will
record certain
data, such as:
The recorded data varies according to the vehicle grade level and options
with which it is equipped
These computers do not record conversations or sounds, and only record
images outside of the vehicle in certain situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the AB S and pre-
collision system
• Images from the camera (available only when certain safety sys tems are
activated, which varies depending on the vehicle specifications).
• Hybrid battery (traction battery) status
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit.
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the pre-collision system operates will not be avail-
able.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
To learn more about the vehicle data collected, used and shared by Toyota,
please visit www.toyota.com/privacyvts/
.
Vehicle data recording
Usage of data collected thr ough Safety Connect (U.S.mainland
only)

12
PRIUS PRIME_OM_OM47C77U_(U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such
as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.

441-1. For safe use
PRIUS PRIME_OM_OM47C77U_(U)
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from S RS airbags,
due to the extremely high speed deployment (inflation) by hot g ases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover an d inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails,
may be hot for several minutes. The airbag itself may also be h ot.
● The windshield may crack.
● The hybrid system will be stopped and fuel supply to the engine will be
stopped. ( P. 99)
● The emergency flashers will turn on automatically. ( P. 652)
● For Safety Connect subscribers, if any of the following situations occur, the
system is designed to send an emergency call to the response center, noti-
fying them of the vehicle’s location (without needing to push t he “SOS” but-
ton) and an agent will attempt to speak with the occupants to a scertain the
level of emergency and assistance required. If the occupants are unable to
communicate, the agent automatically treats the call as an emer gency and
helps to dispatch the necessary emergency services. ( P. 76)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■ SRS airbag deployment condi tions (SRS front airbags)
● The SRS front airbags will deploy in the event of an impact tha t exceeds the
set threshold level (the level of force corresponding to an app roximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only th e seat belt pre-
tensioners and seat cushion airbag will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied.
● The SRS seat cushion airbag on the front passenger seat will not operate if
the occupant is not wearing a seat belt.

761-3. Emergency assistance
PRIUS PRIME_OM_OM47C77U_(U)
Safety Connect
Microphone
LED light indicators
“SOS” button
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
System components
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2
3

771-3. Emergency assistance
PRIUS PRIME_OM_OM47C77U_(U)
1
For safety and security
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency service
providers. ( P. 7 9 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 79)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 7 9 )
● Enhanced Roadsi de Assistance
Provides drivers various on-road assistance. (P. 8 0 )
After you have signed the Telema tics Subscription Service Agreement
and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Cont act your
Toyota dealer, call the following appropriate Safety Connect re sponse
center or push the “SOS” button in your vehicle for further subscription
details. • The United States
1-855-405-6500
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377
Services
Subscription

781-3. Emergency assistance
PRIUS PRIME_OM_OM47C77U_(U)
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement required. A variety of subscription terms is availabl e; charges
vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the power switch is turned to ON mode, the red indicator l ight
comes on for 2 seconds then turns off. Afterward, the green ind icator
light comes on, indicating t hat the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators

791-3. Emergency assistance
PRIUS PRIME_OM_OM47C77U_(U)
1
For safety and security
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locati ng and recovering the vehicle.
After filing a police report, call the Safety Connect response center
at 1-855-405-6500 in the United States, 1-877-855-8377 in Puert o
Rico or 1-888-869-6828 in Canada, and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
Safety Connect services