2020 TOYOTA PRIUS PRIME service indicator

761-3. Emergency assistance
PRIUS PRIME_OM_OM47C77U_(U)
Safety Connect
Microphone
LED light indicators
“SOS” button
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
System components
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2
3

781-3. Emergency assistance
PRIUS PRIME_OM_OM47C77U_(U)
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement required. A variety of subscription terms is availabl e; charges
vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the power switch is turned to ON mode, the red indicator l ight
comes on for 2 seconds then turns off. Afterward, the green ind icator
light comes on, indicating t hat the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators

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PRIUS PRIME_OM_OM47C77U_(U)
2-1. Plug-in hybrid system
■If a warning light comes on, a warning message is displayed or the 12-
volt battery is disconnected
The hybrid system may not start. In that case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dea ler.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at least enough gasoline to make the lo w fuel level
warning light ( P. 664) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.0 gal. [7.5 L, 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
●High voltage parts and cables on the hybrid vehicles incorporat e electro-
magnetic shielding, and therefore emit approximately the same amount of
electromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Effect of magnetic forces
If objects that generate strong magnetic forces, such as large speakers, are
placed inside the luggage compartment or installed nearby, the generated
magnetic forces may negatively affect the hybrid system.
■ Hybrid battery (traction batt ery) (lithium-ion battery)
The hybrid battery (traction battery) has a limited service lif e.
The hybrid battery (traction battery) capacity (the ability to hold a charge)
reduces with time and use in the same way as other rechargeable batteries.
The extent at which capacity reduces changes drastically depending on the
environment (ambient temperature, etc.) and usage conditions, such as how
the vehicle is driven and how the hybrid battery (traction batt ery) is charged.
This is a natural characteristic of lithium-ion batteries, and is not a malfunc-
tion. Also, even though the distance that can be driven in EV m ode decreases
when the hybrid battery (traction battery) capacity reduces, ve hicle perfor-
mance does not significantly become worse.
In order to reduce the possibility of the capacity reducing, fo llow the directions
listed on P. 143, “Capacity reduction of the hybrid battery (tr action battery)”.
■ Starting the hybrid system in a n extremely cold environment
When the hybrid battery (traction battery) is extremely cold (b elow approxi-
mately -22 F [-30C]) under the influence of the outside temperature, it may
not be possible to start the hybrid system. In this case, try to start the hybrid
system again after the temperature of the hybrid battery increases due to the
outside temperature increase etc.

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PRIUS PRIME_OM_OM47C77U_(U)
7-2. Maintenance
7
Maintenance and care
Emission inspection and maintenance (I/M)
programs
The OBD system determines that a problem exists somewhere in th e
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
● When the 12-volt battery is disconnected or discharged
Readiness codes that are set duri ng ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tan k cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle m ay not pass the I/M test.
The error code in th e OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dea ler to prepare the vehicle for re-testin g.
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system
monitors the operation of t he emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

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PRIUS PRIME_OM_OM47C77U_(U)
9-1. Specifications
■Recommendation of the use of low emissions gasoline
Gasolines containing oxygenates such as ethers and ethanol, as well as
reformulated gasolines, are available in some cities. These fue ls are typically
acceptable for use, providing they meet other fuel requirements .
Toyota recommends these fuels, since the formulations allow for reduced
vehicle emissions.
■ Non-recommendation of the use of blended gasoline
●If you use gasohol in your vehicle, be sure that it has an octa ne rating no
lower than 87.
● Toyota does not recommend the use of gasoline containing methan ol.
■ Non-recommendation of the use of gasoline containing MMT
Some gasoline contains an octane enhancing additive called MMT
(Methylcyclopentadienyl Manganese Tricarbonyl).
Toyota does not recommend the use of gasoline that contains MMT. If fuel
containing MMT is used, your emission control system may be adversely
affected.
The malfunction indicator lamp on the instrument cluster may come on. If this
happens, contact your Toyota dealer for service.
■ If your engine knocks
●Consult your Toyota dealer.
● You may occasionally notice light knocking for a short time whi le accelerat-
ing or driving uphill. This is normal and there is no need for concern.
●
Use only gasoline containing up to 15%
ethanol.
DO NOT use any flex-fuel or gasoline
that could contain more than 15% etha-
nol, including from any pump labeled
E30, E50, E85 (which are only some
examples of fuel containing more than
15% ethanol).
DO NOT use gasoline
containing more than
15% ethanol.
(30% ethanol)
(50% ethanol)
(85% ethanol)

786Alphabetical index
PRIUS PRIME_OM_OM47C77U_(U)
Seating capacity ...................... 333
Seats ................................. 299, 301Adjustment ............................ 299
Adjustment precautions ........ 300
Armrest ................................. 553
Child seats/child restraint
system installation . ............... 60
Cleaning................................ 569
Front seats ............................ 299
Head restraint ....................... 303
Properly sitting in the seat ...... 28
Rear seats ............................ 301
Seat back pocket .................. 535
Seat heaters ......................... 526
Sensor
Automatic headlight system ......... ....................... 353
Automatic High Beam ........... 355
BSM (Blind Spot Monitor) ..... 424
Camera sensor ..................... 375
Door handle .......................... 279
Humidity sensor ............ 510, 521
Inside rear view mirror .......... 309
Intuitive parking assist .......... 433
LDA (Lane Departure Alert
with steering control) .......... 393
Parking Support Brake function ............................... 444
Radar sensor ........................ 375
Rain-sensing windshield wipers ................................. 366
RCTA (Rear Cross Traffic Alert function) ..................... 424
S-APGS (Simple Advanced
Parking Guidance
System) .............................. 484
Service plug ............................... 98
Service reminder indicators ... 201
Shift lever ................................. 342
Shift lever light......................... 528
Side airbags ............................... 36
Side doors ................................ 279 Side marker lights ................... 350
Light switch ........................... 350
Replacing light bulbs ............ 648
Side mirrors ............................. 310 Adjustment............................ 310
BSM (Blind Spot Monitor) ..... 421
Folding .................................. 310
Outside rear view mirror
defoggers ................... 504, 515
Side windows........................... 312 Water-repellent coating ........ 565
Simple Advanced Parking Guidance System
(S-APGS) ................................ 455
Smart key system .................... 290 Antenna location ................... 290
Entry functions ...................... 279
Starting the hybrid system .... 336
Smart lid & connector locking system ...................... 121
Snow tires ................................ 495
“SOS” button ............................. 76
Spark plug ................................ 723
Specifications .......................... 718
Speedometer............................ 209
SRS airbags ............................... 36
Steering wheel ......................... 306 Adjustment............................ 306
Audio switches
*
Heated steering wheel .......... 526
Meter control switches .......... 193
Talk switch
*
Telephone switches*
TRIP switch .......................... 211
Stop lights Replacing light bulbs ............ 648
Storage feature ........................ 531
Storage precautions................ 531
Stuck If the vehicle becomes stuck ................................... 714
Sun visors ................................ 540