2020 TOYOTA PRIUS PRIME Owners Manual (in English)

769
PRIUS PRIME_OM_OM47C77U_(U)
Index
What to do if... (Troubleshooting) .................... 770
Alphabetical index ..................... 774
For vehicles with the navigation system, refer to the
“ N AV I G AT I O N S Y S T E M O W N E R ’ S MANUAL” for informa-
tion regarding the equipment listed below.
• Navigation system
• Audio system
• Rear view monitor system
• Hands-free system (for cellular phone)
For vehicles with the multimedia system, refer to the
“MULTIMEDIA OWNER’S MANUAL” for information regard-
ing the equipment listed below.
• Audio/visual system
• Rear view monitor system
• Hands-free system (for cellular phone)

770What to do if... (Troubleshooting)
PRIUS PRIME_OM_OM47C77U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. ( P. 275)
●If you lose your electronic keys, the risk of vehicle theft inc reases signifi-
cantly. Contact your Toyota dealer immediately. ( P. 278)
●Is the electronic key battery weak or depleted? (P. 635)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 338)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 293)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 282)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

771What to do if... (Troubleshooting)
PRIUS PRIME_OM_OM47C77U_(U)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 336)
●Is the shift position in P? ( P. 343)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 291)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 700)
●Is the 12-volt battery discharged? ( P. 703)
●Is the window lock switch pressed?
The power windows except for the one at the driver’s seat canno t be oper-
ated if the window lock switch is pressed. ( P. 312)
●The auto power off function will be operated if the vehicle is left in
ACCESSORY or ON mode (the hybrid system is not operating) for a
period of time. ( P. 338)
If you think something is wrong
The hybrid system does not start
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically

772What to do if... (Troubleshooting)
PRIUS PRIME_OM_OM47C77U_(U)
●The seat belt reminder light is flashing
Are the driver and all the passengers wearing the seat belts? (P. 667)
●The parking brake indicator is on
Is the parking brake released? (P. 349)
Depending on the situation, other types of warning buzzer may a lso sound.
( P. 662, 672)
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. ( P. 672)
●When a warning light turns on or a warning message is displayed , refer to
P. 662, 672.
A warning buzzer sounds during driving
A warning buzzer sounds w hen leaving the vehicle
A warning light turns on or a warning message is displayed

773What to do if... (Troubleshooting)
PRIUS PRIME_OM_OM47C77U_(U)
●Stop the vehicle in a safe place and repair the flat tire temporarily with
the emergency tire puncture repair kit. ( P. 680)
●Try the procedure for when the vehicle becomes stuck in mud, di rt, or
snow. ( P. 714)
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck

774Alphabetical index
PRIUS PRIME_OM_OM47C77U_(U)
Alphabetical index
A/C .................................... 500, 511Air conditioning eco
mode .......................... 503, 514
Air conditioning filter ............. 628
Automatic air conditioning system .... 500, 511
Eco score (A/C score)........... 241
Humidity sensor ............ 510, 521
Remote Air Conditioning System ............................... 522
S-FLOW mode .............. 501, 513
ABS (Anti-lock Brake System) .................................. 489 Function ................................ 489
Warning light ......................... 663
Air conditioning filter .............. 628
Air conditioning system ............................ 500, 511 Air conditioning eco mode .......................... 503, 514
Air conditioning filter ............. 628
Automatic air conditioning system .... 500, 511
Eco score (A/C score)........... 241
Humidity sensor ............ 510, 521
Remote Air Conditioning System ............................... 522
S-FLOW mode .............. 501, 513
Air intake vent ............................ 99 Cleaning................................ 570 Airbags ....................................... 36
Airbag operating conditions .... 44
Airbag precaut ions for your
child ...................................... 40
Airbag warning light .............. 663
Correct driving posture ........... 28
Curtain shield airbag operating conditions ............. 45
Curtain shield airbag precautions........................... 42
Front passenger occupant
classification syst em ............ 50
General airbag precautions .... 39
Locations of airbags ............... 36
Modification and disposal of airbags ................................. 43
Side airbag operating
conditions ............................. 45
Side airbag precautions .......... 41
Side and curtain shield airbags operating
conditions ............................. 45
Side and curtain shield
airbags precautions .............. 42
SRS airbag instructions for Canadian owners ............... 757
SRS airbags ........................... 36
Anchor brackets ........................ 73
Antenna Smart key system ................. 290
Anti-lock brake system (ABS) ...................................... 489 Function ................................ 489
Warning light......................... 663
A

775Alphabetical index
PRIUS PRIME_OM_OM47C77U_(U)
Approach warning ................... 413
Armrest ..................................... 553
Assist grips .............................. 554
Audio input
*
Audio system*
Automatic air conditioning system ..... 500, 511 Air conditioning eco
mode .......................... 503, 514
Air conditioning filter ............. 628
Automatic air conditioning system .... 500, 511
Eco score (A/C score)........... 241
Humidity sensor ............ 510, 521
Remote Air Conditioning System ............................... 522
S-FLOW mode .............. 501, 513
Automatic door locking and unlocking systems ........ 282
Automatic High Beam ............. 355
Automatic light control
system .................................... 353
AUX port
*
Auxiliary boxes ........................ 535
Back door ................................. 285
Back-up light ............................ 643
Replacing light bulbs............. 644
Wattage ................................ 726
Battery (12-volt battery) .......... 595 Battery checking ................... 595
Exchanging ........................... 706
If the 12-volt battery is discharged .......................... 703
Preparing and checking
before winter....................... 495
Replacing .............................. 706
Warning light ......................... 662 Battery (traction battery) .......... 98
Air intake vent ......................... 99
Charging ............................... 110
Location .................................. 98
Specification ......................... 721
Status indicator ..................... 112
Blind Spot Monitor (BSM) ....... 421 Blind Spot Monitor function... 425
Rear Cross Traffic Alert
function............................... 428
Bluetooth
®*
Bottle holders .......................... 534
Brake Fluid ...................................... 725
Parking brake ....................... 349
Regenerative braking ............. 94
Warning light......................... 662
Brake assist ............................. 489
Brake Override System ........... 320
Break-in tips............................. 321
Brightness control Instrument cluster light control ................................ 194
BSM (Blind Spot Monitor) ....... 421 Blind Spot Monitor function... 425
Rear Cross Traffic Alert function............................... 428
Care .................................. 564, 569 Aluminum wheels ................. 565
Camera sensor ..................... 377
Exterior ................................. 564
Interior .................................. 569
Radar sensor ........................ 376
Seat belts.............................. 572
Water-repellent coating ........ 565
B
C
*: Refer to “NAVIGATION SYSTEM OWNER’S MANUAL” or “MULTIMEDIA OWNER’S MANUAL”.

776Alphabetical index
PRIUS PRIME_OM_OM47C77U_(U)
Cargo capacity ......................... 333
Catch protection function ....... 313
CD player
*
Chains....................................... 496
Charging ................................... 110Charging cable...................... 115
Charging equipment ............. 110
Charging indicator................. 114
Charging messages .............. 185
Charging precautions............ 153
Charging procedure .............. 146
Charging time may increase .............................. 135
Charging timer function......... 157
High voltage components ....... 98
Information related to charging display ................. 140
Opening and closing the charging port lid .................. 111
Power sources
precautions ......................... 133
Power sources that can be used.................................... 131
Safety functions ............ 142, 151
When normal charging cannot be carried out.......... 180
Charging cable......................... 115
CCID (Charging Circuit Interrupting Device) ............ 115
If the charging cable
cannot be unlocked ............ 128
Indicator................................. 117
Maintenance ......................... 120
Safety functions .................... 116
Charging port ........................... 110 Opening and closing ............. 111
Smart lid & connector
locking system ..... ............... 121
If the charging port lid does
not open ............................. 124 Child restraint system............... 58
Fixed with a LATCH
system .......... ..................... ... 70
Fixed with a seat belt .............. 64
Front passenger occupant classification syst em ............ 50
Points to remember ................ 58
Riding with children ................ 57
Types of child restraint system installation method ............... 60
Using an anchor bracket......... 73
Child safety ................................ 57 12-volt battery precautions ... 596
Airbag precautions.................. 40
Back door precautions .......... 287
Charging precautions ........... 141
Child restraint system ............. 58
How your child should wear the seat belt.......................... 32
Installing child restraints ......... 60
Power window lock switch .... 312
Power window precautions ... 314
Rear door child-protectors .... 282
Removed key battery
precautions......................... 637
Riding with children ................ 57
Seat belt extender precautions........................... 34
Seat belt precautions .............. 69
Seat heater precautions ....... 526
Child-protectors ...................... 282
Cleaning ........................... 564, 569 Aluminum wheels ................. 565
Camera sensor ..................... 377
Exterior ................................. 564
Hybrid battery (traction
battery) air intake vent........ 570
Interior .................................. 569
Radar sensor ........................ 376
Seat belts.............................. 572
Water-repellent coating ........ 565