2020 TOYOTA PRIUS PRIME Owners Manual (in English)

PRIUS PRIME_OM_OM47C77U_(U)
1852-2. Charging
2
Plug-in hybrid system
When the hybrid system is started
after charging, a message is dis-
played in the multi-information dis-
play.
When this occurs, follow the
instructions displayed on the
screen.
When charging-related message is displayed
Likely causeCorrection procedure
If “Charging Stopped Due to Pulled Charging Connector” is shown
Charging connector is
removed while charging
When the charging connector is removed
while charging, charging stops. If you want
to fully charge the hybrid battery (traction
battery), reconnect the charging connector.
After the hybrid battery (trac-
tion battery) is fully charged,
the charging connector is
removed while the hybrid
battery (traction battery) is
being recharged again
because electricity-consum-
ing functions
* have been
used and the remaining
charge is now reduced.
*: Electricity is consumed
when operating “Traction
Battery Heater” (P. 135),
the air conditioning-linked
function ( P. 157) or
Remote Air Conditioning
System ( P. 522).

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PRIUS PRIME_OM_OM47C77U_(U)
2-2. Charging
If “Charging Stopped Due to Pulled Charging Connector” is shown
Charging connector is not
securely connected
Check the connection status of the charging
connector.
• When connecting the charging connec-
tor, make sure not to touch the latch
release button. Insert the charging con-
nector securely until you hear a click. The
charging connector may not be connected
correctly if the latch release button is
pressed while inserting.
• After connecting the charging connector,
check that the latch release button is not
pressed and the charging indicator is
turned on.
If charging cannot be carried out, even
though the proper procedures were fol-
lowed, have the vehicle inspected by your
Toyota dealer.
Latch release button of
charging connector was
pressed while chargingWhen the latch release button is pressed
while charging, charging stops. To continue
charging, reconnect the charging connector.
 If “Charging Complete Limited Due to Battery Temp” is shown
Charging was stopped to
protect the hybrid battery
(traction battery) as it contin-
ued to remain hot for a cer-
tain period of time.Allow the hybrid battery (traction battery) to
cool down and perform charging again if the
charging amount has not reached the
desired amount.
Likely causeCorrection procedure

PRIUS PRIME_OM_OM47C77U_(U)
1872-2. Charging
2
Plug-in hybrid system
If “Charging Stopped Check Char ging Source” is shown (1)
Problem in power supply
from external power source
Check the following items.
• Plug is not disconnected
• Power source indicator on the CCID
(Charging Circuit Interrupting Device) is
illuminated
• The circuit breaker has tripped
If there is no problem with any of the above
items, there may be a problem with the out-
let of the building. Contact an electrician
and request an inspection. (Contact the
facility manager of the charging equipment
when there is a problem with charging
equipment.)
If charging cannot be carried out, even
though there is no problem with the power
source path, there may be a malfunction in
the system. Have the vehicle inspected by
your Toyota dealer.
Furthermore, if the error warning indicator
on the CCID (Charging Circuit Interrupting
Device) is flashing, there may be an electri-
cal leakage. Consult your Toyota dealer.
Charging equipment has
stopped charging
• Charging may be canceled by an interrup-
tion of power supply depending on specifi-
cations of a charging equipment. Refer to
the instructions provided with the
charging equipment.
• When charging is stopped using thecharging equipment
• Equipment with timer charging function
• Equipment that is not compatible with the timer charging function of the vehi-
cle
• Check if it is possible to charge with the charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
consult your Toyota dealer.
Likely causeCorrection procedure

188
PRIUS PRIME_OM_OM47C77U_(U)
2-2. Charging
If “Charging Stopped Check Char ging Source” is shown (2)
Charging equipment is not
compatible with vehicleCheck if it is possible to charge with the
charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
consult your Toyota dealer.
Charging equipment has
stopped charging
If “Charging Stopped Check Char ging Source” is shown (3)
Problem in power supply
from external power source
Check the following items.
• Plug is securely inserted
• Extension cord is not used and outlet is
not overloaded
• Connected to a dedicated power line
• Electrical leakage has occurred or not
If there is no problem with any of the above
items, there may be a problem with the out-
let of the building. Contact an electrician to
request an inspection.
If charging cannot be carried out, even
though there is no problem with the power
source path, there may be a malfunction in
the system. Have the vehicle inspected by
your Toyota dealer.
Charging equipment has
stopped charging
Check if it is possible to charge with the
charging cable equipped to the vehicle.
If charging cannot be carried out, even
when using the genuine charging cable,
consult your Toyota dealer.
Likely causeCorrection procedure

PRIUS PRIME_OM_OM47C77U_(U)
1892-2. Charging
2
Plug-in hybrid system
If “Charging Stopped High Energy Use See Owner’s Manual” is sho wn
Power is being consumed by
electrical components of
vehicle
Check the following items, and then carry
out charging again.
• If the headlights and audio are turned on,
turn them off.
• Turn the power switch off.
If charging cannot be carried out, even after
performing the above, the auxiliary battery
may not be sufficiently charged. Operate
the hybrid system for approximately 15 min-
utes or more to charge the auxiliary battery.
 If “Charging System Malfunction See Owner’s Manual” is shown
Malfunction occurred in
charging systemHave the vehicle inspected by your
Toyota dealer.
If “The Traction Battery became low temperature System put priority on
charging to preserve battery condition” is shown (Alaska and Canada
only)
The Hybrid battery (traction
battery) warming control was
operated ( P. 136)
When the hybrid battery (traction battery)
warning control operates, the timer charge
schedule is not used and charging is per-
formed. This is a control to protect the
hybrid battery (traction battery), and not a
malfunction.
Likely causeCorrection procedure

190
PRIUS PRIME_OM_OM47C77U_(U)
2-2. Charging

191
PRIUS PRIME_OM_OM47C77U_(U)
Instrument cluster3
3. Instrument clusterCombination meter............ 192
Warning lights and indicators ........................ 201
Main display ...................... 209
Multi-information display............................. 218
Head-up display ................ 251
Energy monitor/ consumption screen
(vehicles with 7-inch
display) ........................... 259
Energy monitor/ consumption screen/
detail screen (vehicles
with 11.6-inch display) .... 265

192
PRIUS PRIME_OM_OM47C77U_(U)
3. Instrument cluster
Combination meter
The units used on the display may differ depending on the target region.
Main display (P. 209)
The main display shows basic information related to driving, su ch as the
vehicle speed and remaining fuel amount.
Multi-information display ( P. 218)
The multi-information display shows information which makes the vehicle
convenient-to-use, such as the hybrid system operation condition, electric-
ity consumption and fuel consumption history. Also, the operati on contents
of the driving support systems and the combination meter display settings
can be changed by switching to the settings screen.
Warning lights and indicators ( P. 2 0 1 )
The warning lights and indicators comes on or flashes to indicate problems
with the vehicle or to show the operation status of the vehicle ’s systems.
Clock (P. 197)
The large meter uses 2 liquid crystal displays to display infor ma-
tion such as the vehicle condition , driving status, electricity con-
sumption and fuel consumption.
Combination meter layout
1
2
3
4