2020 MAZDA MODEL 3 HATCHBACK Owners Manual (in English)

▼Aluminum Wheel Maintenance*
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than mild
detergent. Before using any detergent,
verify the ingredients. Otherwise, the
product could discolor or stain the
aluminum wheels.
NOTE
Do not use a wire brush or any abrasive
cleaner, polishing compound, or solvent
on aluminum wheels. They may damage
the coating.
Always use a sponge or soft cloth to
clean the wheels.
Rinse the wheels thoroughly with
lukewarm or cold water. Also, be sure to
clean the wheels after driving on dusty
or salted roads to help prevent
corrosion.
Avoid washing your vehicle in an
automatic car wash th
at uses high-speed
or hard brushes.
▼ Plastic Part Maintenance
When cleaning the plastic lenses of the
lights, do not use g
asoline, kerosene,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a significant loss in
functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, flush with water
immediately.
If plastic parts s uch as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
gasoline, oil, engine coolant, or battery
fluid, it could cause discoloration,
staining, or paint peeling. Wipe off any
such chemical agents or fluids using a
soft cloth immediately.
High water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended period
of time, it could deform plastic parts or
damage the paint.
Do not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.
In addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result in
deformation of plastic parts or paint
damage.
Maintenance and Care
Appearance Care
*Some models.6-49
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Interior Care
▼Interior Care
WA R N I N G
Do not spray water into the vehicle cabin:
Spraying water into the vehicle cabin is
dangerous as electrical devices such as the
audio and switches could get wet resulting
in a malfunction or vehicle
fire.
NOTE
Do not wipe the interior using alcohol,
chlorine bleach, or organic solvents
such as thinner, benzene, and gasoline.
Otherwise, it may cause discoloration or
stains.
Rubbing hard with a stiff brush or cloth
may cause damage.
If the vehicle interio r becomes soiled by
any of the following, wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discoloration, stains, cracks, or peeling of
the coating, and it will make it hard to
wipe off later.
Beverage or fragrance
Grease or oil
Soiling
▼ Seat Belt Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
3. Before retracting se at belts which have
been pulled ou t for cleaning, dry them
off thoroughly and make sure there is
no remaining moisture on them.
WA R N I N G
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer:
If a seat belts is used under such a
condition, it cannot function at its full
capacity which could result in serious injury
or death.
Use a mild detergent to remove soiling
from a seat belt:
If organic solvents are used for cleaning the
seat belts or they become stained or
bleached, there is the possibility of them
becoming weakened and as a result, they
may not function at their full capacity
which could cause serious injury or death.
NOTE
Clean seat belts diligently if they get dirty.
Leaving them uncleaned will make it
difficult to clean them later, and it may
affect the smooth retracting of the seat
belt.
▼ Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.
Maintenance and Care
Appearance Care
6-50
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▼Upholstery Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked in a
mild detergent (approx. 5%) diluted
with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to further dry in a
well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following, clean
it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirt
Grease or oil, such as hand cream
Alcohol, such as in cosmetic or hair
dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality and
coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.
▼ Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top (Soft pad)
Maintenance
Extremely soft material
is used for the soft
pad surface. If the soft pad surface is
rubbed harshly with a dry cloth, it could
result in the surface being damaged and
leaving white scratch marks.
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
Maintenance and Care
Appearance Care
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▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemical solvent gets on
the active driving display, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.
▼Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5 %) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
▼Cleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow
the directions on the
container.
CAUTION
 Do not scrape or scratch the inside of the
window glass. It could damage the
thermal filaments and the antenna lines.
 When washing the inside of the window
glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.
▼ Cleaning the Floor Mats
Rubber floor mats should be cleaned with
mild soap and water only.
WA R N I N G
Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber floor mats with rubber
cleaning products makes the
floor mats
slippery.
This may cause an accident when
depressing the accelerator, brake, or clutch
(Manual transmission) pedal or when
getting in or out of the vehicle.
After removing the floor mats for
cleaning, always reinstall them securely
(page 3-46).
Maintenance and Care
Appearance Care
6-52*Some models.
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7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-7
Battery Runs Out............................ 7-17 Jump-Starting............................. 7-17
Emergency Starting.........................7-20 Starting a Flooded Engine.......... 7-20
Push-Starting.............................. 7-20
Overheating......................................7-21 Overheating................................ 7-21
Emergency Towing.......................... 7-23 Towing Description.................... 7-23
Tiedown Hooks
*......................... 7-24
Warning/Indicator Lights and
Warning Sounds.............................. 7-27If a Warning Light Turns On or
Flashes........................................ 7-27
Message Indicated on Multi-
information Display.................... 7-38
Warning Sound is Activated....... 7-41
When Liftgate/Trunk Lid Cannot be
Opened..............................................7-46 When Liftgate/Trunk Lid Cannot be
Opened........................................7-46
Active Driving Display Does Not
Operate............................................. 7-48 If the Active Driving Display Does
Not Operate
*............................... 7-48
Windshield Wipers Operate at High
Speed.................................................7-49 Windshield Wipers Operate at High
Speed.......................................... 7-49
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Parking in an Emergency
▼Parking in an Emergency
The hazard warning lights should always
be used when you stop on or near a
roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic hazard
and that they must take extreme caution
when near it.

Depress the hazard warning flasher and all
the turn signals wi
ll flash. The hazard
warning indicator lights in the instrument
cluster flash simultaneously.
NOTE
The turn signals do not work when the
hazard warning lights are on.
Check local regulations about the use of
hazard warning lights while the vehicle
is being towed to verify that it is not in
violation of the law.
If Trouble Arises
Parking in an Emergency
7-2
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Spare Tire and ToolStorage
▼Spare Tire and Tool Storage
Spare tire and tools are stored in the
locations illustrated in the diagram.
4–Door
1. Tiedown eyelet*
2. Spare tire hold-down bolt
3. Jack lever
4. Flat tire hold-down bolt
*
5. Jack
6. Lug wrench
7. Spare tire
5–Door
Ty p e A
1. Tiedown eyelet*
2. Flat tire hold-down bolt*
3. Jack lever
4. Jack
5. Spare tire hold-down bolt
6. Spare tire
7. Lug wrench

Ty p e B
1. Tiedown eyelet*
2. Spare tire hold-down bolt
3. Flat tire hold-down bolt
4. Jack lever
5. Jack
6. Spare tire
7. Lug wrench
▼Jack
To remove the jack
4–Door
1. Remove the trunk mat.

If Trouble Arises
Flat Tire
*Some models.7-3
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2. Remove the cover.
3. Turn the wing bolt and jack screwcounterclockwise.

1. Wing bolt
2. jack screw

5–Door
1. Remove the luggage mat.
2. Remove the jack.
To secure the jack
4–Door
1. Insert the wing bo lt into the jack with
the jack screw pointing to the front and
turn the wing bolt clockwise to
temporarily tighten it.
2. Turn the jack screw clockwise.
1. Wing bolt
2. jack screw

3. Turn the wing bolt completely to secure the jack.
NOTE
If the jack is not comp letely secured, it
could rattle while driving. Make sure the
jack screw is sufficiently tightened.
If Trouble Arises
Flat Tire
7-4
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